I wasn't aware that this was a private property, which means no front desk nor room service. Basically you'll be renting the apartment directly from the owner. Which will give you directions for check-in/check-out. Overall the apartment is luxurious in some form, however in a poor condition and not very well maintained, examples; many burnt light bulbs, walls needs to be painted, bathroom roof has yellow spots,lack of air circulation to prevent odors prior to guest arrival. The main issue that had me call the apartment owner was the shower and sink in the bathroom were clogged. The owner did respond in a timely manner and sent maintenance shortly. And I had to wait for it to be fixed because it's a private property with no reception that manages room entry for maintenance personnel. Anyways, that explains the competitive rate. Overall, it wasn't a pleasant experience to me.