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Hotel Description

A luxury stay in Dubai awaits you at Rixos The Palm Hotel & Suites. You'll be 5.7 km (3.5 mi) from Aquaventure and 16.9 km (10.5 mi) from Skydive Dubai. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

A pampering day can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the sauna. The buffet restaurant, A La Turca, is open for breakfast, lunch, and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and nightclub. Additionally, you'll find free WiFi in public areas, a gym, and a Turkish bath/hammam. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Places within a 30-minute drive of this 5-star Palm Jumeirah hotel include Burj Al Arab and Wild Wadi Water Park.

Suite, 5 Bedrooms

Bed Count 5 Full Beds Maximum Occupancy 10 Max

Suite, 4 Bedrooms (Penthouse)

Bed Count 4 Full Beds Maximum Occupancy 10 Max

Suite, 4 Bedrooms

Bed Count 4 Full Beds Maximum Occupancy 9 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rixos The Palm Hotel & Suites ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rixos The Palm Hotel & Suites

Everyone (3) Couples (3)
5 out of 5
Great hotel, great view and extremely friendly staff

Posted by on 25 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Mohamed Khalifa

Dear our valued guest, Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that over all you enjoyed your stay. It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back. Sincerely yours, Mohamed Khalifa Guest Relations team

4 out of 5

A great first stay

Cons: Requested a room with a ocean view especially for the price I paid and checked in early but didn't turn out that way
Great hotel with very friendly & helpful staff. The food at this place is fantastic and there is loads to do out at the private beach such as water sports activities or if you just fancy chilling by the pool with a cocktail is another great option. My partner and I went there in October so was great for us with no kids running around but it's also a family friendly hotel

Posted by on 12 Oct. 2016

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Comment from Hotel Management

20 Aug. 2018 by David POHL

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Rixos The Palm Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4 out of 5
Pros: The outdoor facilities were excellent, great lounge areas and food was fantastic
Cons: It was a long way from everything else however they do run a shuttle bus from the hotel to one of the main shops and public transport easy from there
Location: Good views
Value: Acceptable price; Service: Professional, Respectful, Courteous;

Posted by , from Australia - QLD - Brisbane on 6 Jan. 2014

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3 out of 5
Cons: They were double booked the first night and they relocated us to another resort.
Facilities: Unpretentious; Value: Could be better; Service: Polite; Cleanliness: Bathroom leaked;

Posted by , from Australia - QLD - Brisbane on 4 Nov. 2013

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5 out of 5
Pros: Location and amenities, great hotel with great restaurants
Cons: Price of wine but house wine price good.
Location: Away from it all
Facilities: Top of the line; Value: A steal; Service: Flawless; Cleanliness: Gleaming;

Posted by , from Australia - WA - Perth on 1 Jul. 2013

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5 out of 5
Pros: Away from immediate hustle and bustle which I loved, staff went above and beyond, very helpful and friendly. Loved the live piano player in the lobby.
Location: Tranquil, Good views
Facilities: Outstanding; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from England on 22 Feb. 2013

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About the Rixos The Palm Hotel & Suites

Location Palm Jumeirah, Dubai, 18652

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • One or more venues limit dining availability
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included

Property Features

Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 230 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 682 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

A La Turca - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Toro Loco Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Rixos The Palm Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Annual carbon offsets
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2890
  • New Year's Eve (31 December) Gala Dinner per child: AED 1430 (from 3 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 75 for children
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Palm Rixos
  • Rixos Dubai Palm
  • Rixos Hotel Dubai Palm
  • Rixos Palm Dubai
  • Rixos Palm Dubai Hotel
  • Rixos Palm Hotel
  • Rixos Palm
  • Rixos The Palm Dubai
  • Rixos The Palm Hotel Suites
  • Rixos The Palm & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel
  • Rixos The Palm Hotel & Suites Dubai
  • Rixos The Palm Hotel & Suites Hotel Dubai
  • Rixos The Palm Hotel Suites Ultra All Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.