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4.5 out of 5

"TV in bedroom yay Missed shower box shower over bath good but challenging for elderly " More

By a verified traveller on Fri 16 Feb 2024

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Hotel Description

Bella Vista Motel Gisborne puts you in the heart of Gisborne, within just a 10-minute stroll of Sunshine Brewery and Eastwoodhill Arboretum. Highlights at this Mediterranean motel include in-room free WiFi and Smart TVs.

This business-friendly motel offers free WiFi in public areas, a garden, and a picnic area. Additionally, you'll find laundry facilities, express check-out, and tour/ticket assistance. There's also limited parking, along with the convenience of a free airport shuttle.

Sights within a 15-minute walk of this Te Hapara motel include Presbyterian Church and Gisborne Botanic Gardens.

Compact Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$155* Per night/room 14 Apr. - 15 Apr.

One Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bella Vista Motel Gisborne ratings based on 62 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bella Vista Motel Gisborne

Everyone (39) Couples (13) Business (1) Family (10)
4 out of 5
TV in bedroom yay Missed shower box shower over bath good but challenging for elderly

Posted by on 16 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by Miyuki & Jason

Hi Margaret, thank you for your review on your recent stay with Bella Vista Gisborne.We have taken your feedback regarding the shower and will install handrails to aid in getting in/ out from the bath.Once again, thank you for choosing Bella Vista.

5 out of 5
The stay was pleasant

Posted by on 22 Mar. 2023

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Comment from Hotel Management

17 May 2023 by Miyuki & Jason

Hello Vanessa,Thank you for your review on your recent stay with Bella Vista Gisborne.We look forward to welcoming you back again soon.

5 out of 5

Posted by on 13 Dec. 2021

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5 out of 5

Posted by on 8 Jan. 2021

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4 out of 5
Nice clean tidy place. Good location. Well suited to our reasons for visiting the area.

Posted by , from Christchurch on 8 Jul. 2020

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5 out of 5
Liked the clean room and disabled parking available for us.

Posted by on 14 Mar. 2020

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4 out of 5

Posted by on 4 Mar. 2020

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4 out of 5
The size of the bed. Also the bathroom was a decent size and the towels were good.

Posted by on 13 Feb. 2020

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2 out of 5
Location was suitable for this visit. But room left some to be desired. Other guests making noise well after 10.00pm.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Maritza - Bella Vista Gisborne Manager

It is unfortunate that you were unhappy with your stay. Unfortunately we cannot tend to matters like noise if it is not reported to us. We are available 24 hours and is just a walk to the reception / phone call away. We have not had any reports of noise even the next morning when our guests checked out, and it is unfortunate that you felt like you had to leave without informing us of the noise and what made the room so undesirable, and since this review is anonymous we are unable to personally follow up on this matter. Feedback from guests, good or bad helps us improve our services and facilities, and if you don't let us know what it was that was not to your liking, we are unable to better on our service and facilities. I do sincerely hope that wherever you stay in future, you will feel free to raise your concerns with the property managers/reception to make it possible for accommodation providers to tend to what it is that is not to your liking. Thank you for your feedback. We do appreciate the time you took to raise this matter publicly. Sincerely. Maritza - Bella Vista Gisborne Manager.

4 out of 5
Staight forward, standard, clean property. Great for an overnight stay.

Posted by on 5 Oct. 2019

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About the Bella Vista Motel Gisborne

Location 511-513 Gladstone Road, Gisborne, 4010

Property Features

Bella Vista Motel Gisborne offers its guests tour/ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Bella Vista Motel Gisborne also features a picnic area, laundry facilities, and express check-out. This Mediterranean Gisborne motel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Built in 2005
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Bella Vista Motel Gisborne offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch Smart televisions come with premium digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Smart television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Bella Vista Motel Gisborne offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve high chair. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bella Vista Gisborne
  • Bella Vista Motel Gisborne
  • Bella Vista Gisborne Motel
  • Bella Vista Gisborne
  • Bella Vista Gisborne Gisborne
  • Bella Vista Motel Gisborne Motel
  • Bella Vista Motel Gisborne Gisborne
  • Bella Vista Motel Gisborne Motel Gisborne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.