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4.5 out of 5

"Nasama Resort is an excellent option for those wanting a relaxing environment where all basic necessities are done really well. There are other more o ... " More

By a verified traveller on Wed 15 Nov 2023

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Hotel Description

A family-friendly stay in Port Vila awaits you at Nasama Resort. You'll be within a 20-minute walk of Erakor Lagoon and 2.2 km (1.4 mi) from Iririki Island. Highlights at this beachfront hotel include a private beach, a restaurant, and an outdoor swimming pool.

All 43 rooms feature free WiFi, furnished balconies or patios, and in-room childcare. Kitchens and room service make dining in an option. Premium bedding and free toiletries are nice touches to enhance your stay. Refrigerators, coffee/tea makers, and ceiling fans are also available.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to kayaking and rowing/canoeing. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Vila hotel, you'll be 3 km (1.9 mi) from Parliament House and 3 km (1.9 mi) from National Museum.

Garden View Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$269* Per night/room 14 Apr. - 15 Apr.

Beach View Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Seaview Two-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Pool View Two-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Oceanfront One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nasama Resort ratings based on 97 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Nasama Resort

Everyone (55) Couples (18) Family (21)
5 out of 5
Nasama Resort is an excellent option for those wanting a relaxing environment where all basic necessities are done really well. There are other more opulent places, but this resort gives an authentic Vanuatu experience.

Posted by on 15 Nov. 2023

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Comment from Hotel Management

26 Dec. 2023 by Jimbo

Dear Mark,Thank you for your thoughtful review. We're delighted to hear that Nasama Resort provided you with a relaxing environment and met your expectations for basic necessities. We strive to offer an authentic Vanuatu experience, and your feedback is appreciated. We look forward to welcoming you back for another enjoyable stay.Tropical regards,Team Nasama.

4 out of 5
Nasama were just reopening after the covid break and were running on minimal staffing. They did a great job of making us comfortable with minimal fuss. The place is beautiful and simple and doesn’t feel commercially driven. Exactly what I wanted. The pool and beach are well maintained and the place is clean. It’s easy to get into town on the local bus. I’d happily return.

Posted by on 16 Aug. 2022

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Comment from Hotel Management

16 Aug. 2022 by Sarah

Hello Bobby, Thank you for much for spending the time to leave a review. It was great to meet you and David and we hope to see you again in the future :) Sarah

5 out of 5
The staff are very welcoming and friendly we love staying here

Posted by on 19 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Sarah

Hello, Thank you so much for your kind review. It is fantastic news that even amongst all the chaos, you were still able to have a relaxing, enjoyable stay. We hope you visit us in the future. Kind Regards, Sarah

4 out of 5

Posted by on 4 Jan. 2020

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5 out of 5
Lovely and clean, staff were friendly. Beautiful place to stay

Posted by , from Whakatane, New Zealand on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Aleksandra

Hi Jo ! Thank you for you nice review ! Our staff are, indeed, our best asset !

5 out of 5
Just arrived back from 7 nights at Nasama resort and couldn’t be happier. Stunning natural setting , gorgeous swimming hole outfront , excellent staff and service , clean and immaculate rooms . This resort is the perfect base handy to Port Villa by bus but out far enough for a peaceful relaxed stay .

Posted by on 15 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Aleksndra

Hi ! We are happy to see you enjoyed the beauty of Vanuatu and your stay at Nasama resort ! We look forward to see you again !

5 out of 5
This was the second time at this resort and it was better than we remembered, topped off with the addition of a fabulous restaurant with fabulous food and coffee. We made use of both this and the kitchen in the room after a trip to the supermarket and fruit and veg market closer town. Even though the resort was full, you would never had known. We had a quite, relaxing time spent mostly in front of our room and on the sun-lounges poolside. It was exactly what we needed and we will definitely be back! My only tip, if you don't like to be woken up early on a Saturday, put up the 'do not disturb' sign. We had house keeping come between 8-9am both Saturdays we were here!

Posted by on 23 Sep. 2019

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Comment from Hotel Management

27 Sep. 2019 by Aleksandra

Hi ! We were happy to welcome you back at Nasama resort and that you appreciated our on site facilities. I will report your remark to our housekeeping team, so they can take in account different wake up habits.

5 out of 5
Equipment to rent and loan was really helpful. Loved the challenge of walking out at low tide.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Aleksandra

Hi ! Thank you for your feedback about Nasama !

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Aleksandra

Hi ! Thank you very much for reviewing Nasama Resort

3 out of 5
Close to the water . Staff were pleasant and helpful.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Aleksandra

Hi ! Thank you for your feedback !

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Nasama Resort with activities like snorkeling, kayaking, and rowing/canoeing. Free breakfast is served daily. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a children's pool, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Vila hotel.

  • 1 floor
  • 43 guestrooms or units
  • 4 buildings
  • Built in 2012
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Nasama Resort offers 43 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Port Vila hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • HD television
  • Refrigerator (full size)
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Nasama Resort has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Nasama Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45 per person (roundtrip)
  • Airport shuttle fee per child: AUD 26 (roundtrip), (from 5 to 12 years old)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nasama
  • Nasama Port Vila
  • Nasama Resort
  • Nasama Resort Port Vila
  • Nasama Resort Vanuatu/Port Vila
  • Nasama Resort Hotel
  • Nasama Resort Port Vila
  • Nasama Resort Hotel Port Vila

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.