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Tropicana Lagoon Apartments

4-star property
Tropicana Lane off Teouma Road, Port Vila, Efate 0508 053 286
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4.3 out of 5
Very good!
See all 26 wotif Reviews

"The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limi ... " More

By a verified traveller on Thu 13 Jul 2023

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Hotel Description

A family-friendly stay in Port Vila awaits you at Tropicana Lagoon Apartments. Within a 20-minute stroll, you'll find University of the South Pacific and Erakor Lagoon. Highlights at this beachfront hotel include a private beach, a restaurant, and an outdoor swimming pool.

The restaurant, LAGOON Restaurant, is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the pool loungers along with access to kayaking and rowing/canoeing. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Vila hotel, you'll be 2.7 km (1.7 mi) from Supreme Court and 2.7 km (1.7 mi) from Michoutouchkine & Pilioko Foundation Art Gallery.

Delightful Waterfront Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$155* Per night/room 17 Apr. - 18 Apr.

Tropical 2-Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Tropicana Lagoon Apartments ratings based on 26 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropicana Lagoon Apartments

Everyone (8) Couples (13) Family (5)
4 out of 5
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed

Posted by on 13 Jul. 2023

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4 out of 5
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.

Posted by on 8 Feb. 2023

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5 out of 5
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10

Posted by on 20 Nov. 2019

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5 out of 5
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.

Posted by on 23 Sep. 2019

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4 out of 5
Lovely staff at quiet location pure relaxation and excellent service from this boutique hotel

Posted by , from Brisbane on 12 May 2018

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5 out of 5

Lovely staff!

We had a lovely week at tropicana. It was quiet, relaxed and the staff were so helpful and friendly. Being able to jump in a kayak most mornings for a bit of exercise was great and my son could even fish off the beach in front of our unit. Everything we needed :)

Posted by , from wellington,nz on 28 Oct. 2017

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Comment from Hotel Management

10 Nov. 2017 by Martina

Dear Nicky thank you for your lovely feedback. Our staff will be proud and happy to read your kind words. We wish you and your son all the very best and look forward welcoming you again one day :-). Warm regards from paradise Martina (in the name of all the team)

3 out of 5

Nice resort

Nice resort but food and service in the restaurant needs to be improved. We had to go to other resorts to have breakfast, lunch and dinner. My two bedroom unit had 3 rodents who leaves their droppings everywhere. Fridge and shower keeps leaking. Contenantal break fast was terrible, there wasn't enough food for 3 people.

Posted by on 20 Apr. 2017

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3 out of 5

Apartment right on the lagoon. Beautiful views.

Its a nice but basic place to stay. All of the staff are beautiful people and helpful except for just one girl that was quite rude and gave the impression she didn't want to be there. The restaurant has some great meals but breakfast is very limited. The are cooking facilities in the rooms though. A shop within walking distance to get most of what you need and to go to town just walk to end of driveway and get a bus almost straight away.

Posted by on 5 Jun. 2016

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5 out of 5
Pros: The staff!
Location: Good views
Facilities: Above average; Value: Fantastic; Service: Remarkable, Phenomenal; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 3 Nov. 2013

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4 out of 5
Pros: Staff
Cons: Ageing
Took advantage of our early arrival request and charged an extra full days stay, we complained but no use

Posted by on 22 Sep. 2013

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About the Tropicana Lagoon Apartments

Location Tropicana Lane off Teouma Road, Port Vila, Efate

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Tropicana Lagoon Apartments with summer activities like kayaking and rowing/canoeing. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. This 4-star Port Vila hotel is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 2010
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Tropicana Lagoon Apartments offers 23 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

LAGOON Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

Tropicana Lagoon Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 3351.8 per night.
  • Cribs (infant beds) are available for VUV 1000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No lifts
  • Children stay free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VUV 1600–2000 per person
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropicana Lagoon
  • Tropicana Lagoon Apartments
  • Tropicana Lagoon Apartments Port Vila
  • Tropicana Lagoon Port Vila
  • Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
  • Tropicana Lagoon Apartments Hotel
  • Tropicana Lagoon Apartments Port Vila
  • Tropicana Lagoon Apartments Hotel Port Vila

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.