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4.4 out of 5

"It was conveniently located. All the staff we spoke to were helpful and very pleasant. An enjoyable stay. " More

By a verified traveller on Wed 28 Feb 2024

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Hotel Description

At Quest Moonee Valley you'll be steps from Moonee Valley Racecourse and 2.7 km (1.7 mi) from Flemington Racecourse. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a sitting area, a hair dryer, and an iron/ironing board.

This smoke-free aparthotel offers free WiFi in public areas, concierge services, and barbecue grills. Added amenities include laundry facilities, dry cleaning/laundry services, and luggage storage. There's also the convenience of self parking.

With a stay at this 4-star Moonee Ponds aparthotel, you'll be 3.5 km (2.2 mi) from Melbourne Zoo and 4.1 km (2.6 mi) from Royal Children's Hospital.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$241* Per night/room 19 Apr. - 20 Apr.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Quest Moonee Valley ratings based on 425 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Moonee Valley

Everyone (240) Couples (125) Business (2) Students (1) Family (50)
5 out of 5
It was conveniently located. All the staff we spoke to were helpful and very pleasant. An enjoyable stay.

Posted by on 28 Feb. 2024

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Comment from Hotel Management

5 Mar. 2024 by Renee Crotty

Thank you Marg for your recent review.We are pleased you were able to enjoy everything Quest Moonee Valley has to offer and that our team provided excellent customer service.We look forward to welcoming you back soon.Warm Regards,Renee CrottyGeneral Manager

5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

5 Mar. 2024 by Renee Crotty

Thank you Kerry for your recent 5 out of 5 review.We are pleased you were able to enjoy everything at Quest Moonee Valley.We look forward to welcoming you back soon.Warm Regards,Renee CrottyGeneral Manager

4 out of 5
Very comfortable and clean property

Posted by on 4 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Melanie

Dear Weo,Thank you for your review.Kind Regards,

5 out of 5
Very comfortable beds & quiet.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

8 Feb. 2024 by Melanie

Dear Ian,Thank you for your review.Kind Regards,

5 out of 5
What a wonderful place to stay. Compliments to Austin for checking us in ans welcoming us. 10/10 service. Thank you.

Posted by on 2 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Melanie

Dear Danielle,Thank you for your review and your lovely comments about Austin. I have forwarded your positive feedback to him.Kind Regards,

4 out of 5

Posted by on 30 Nov. 2023

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Comment from Hotel Management

11 Dec. 2023 by Melanie

Dear Ben,Thank you for your review!Kind Regards,

4 out of 5
split system very noisy bed far to soft

Posted by on 21 Aug. 2023

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Comment from Hotel Management

7 Oct. 2023 by Josephine

Hi Steve, Thank you for taking the time to write a review. I will have maintenance look into the split system, thank you for the feedback. Kind Regards, Josephine.

5 out of 5

Posted by on 31 Jul. 2023

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5 out of 5

Posted by on 23 Apr. 2023

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Comment from Hotel Management

19 May 2023 by Josephine

Hi Jayden, Thank you for your review. We hope to see you again sometime soon! Kind Regards, Quest Moonee Valley.

5 out of 5
Stayed prior to flight the next morning close to airport. Friendly staff who were extremely helpful with luggage and organising taxi transfer for the next morning. Comfortable bed, perfect location for accommodation whilst attending the races directly across the road.

Posted by on 27 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Josephine

Hi Vincent,Thank you for your review. We hope to accommodate you again sometime soon. Kind Regards, Josephine.

Property Features

As a guest of Quest Moonee Valley, you'll find an outdoor pool, barbecue grills, and a vending machine. Public spaces have free WiFi. Quest Moonee Valley also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Essendon Station (2.5 km / 1.6 mi)
  • Metro station: Moonee Ponds Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Moonee Valley offers 61 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers. This Melbourne aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Moonee Valley Apartment Moonee Ponds
  • Quest Moonee Valley Apartment
  • Quest Moonee Valley Moonee Ponds
  • Quest Moonee Valley
  • Quest Moonee Valley Aparthotel
  • Quest Moonee Valley Moonee Ponds
  • Quest Moonee Valley Aparthotel Moonee Ponds

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.