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4.0 out of 5

"Lovely and unspoiled. It was very quiet but it was great to disconnect from technology and just snorkle, relax and hang with my kids. The property doe ... " More

By a verified traveller on Mon 25 Dec 2023

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Hotel Description

At Crusoe's Retreat, you'll be 6.6 km (4.1 mi) from Rivers Fiji and 9.7 km (6 mi) from Vunanui Bay. Highlights at this beach hotel include 2 restaurants, a full-service spa, and a nearby private beach.

A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Crusoes Restaurant, is open for breakfast, lunch, and dinner. Taki Beach Bar and Grill is the hotel's own bar. Enjoy the outdoor swimming pool and pool loungers as well as access to kayaking and snorkeling. Plus you'll find free WiFi in public areas and laundry facilities. Free continental breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 3.5-star Namaqumaqua hotel include Namatakula Beach and Waidroka Bay Dock.

Seaview Bure

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$106* Per night/room 29 Mar. - 30 Mar.

Seaside Bure

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Seaside Bure (children 2 years above)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Seaview Bure (children 2 years above)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crusoe's Retreat ratings based on 50 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crusoe's Retreat

Everyone (31) Couples (13) Family (6)
5 out of 5
Lovely and unspoiled. It was very quiet but it was great to disconnect from technology and just snorkle, relax and hang with my kids. The property does not have all the flash mod cons but it was amazing to be there. The food options were limited but the meals were good. We had fun playing on the broken pool table and all the staff were wonderful.

Posted by on 25 Dec. 2023

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2 out of 5
The resort is set in a beautiful cove with easy access to the coral lagoon. The kayaking was fabulous. Some of the staff, particularly the male members, were so welcoming and pleasant. We had booked a deluxe bure but were given a standard one. We were told it was not possible to change it. However, following a couple of nights with a roudy group partying into the early hours, we were moved. The first room was dirty and cramped. Because of the layout, my husband slipped in the shower and cut his head which delevoped a sepsis. Also, we had to share the first room with a rat and a mongoose who were living in the beams. The second room was better and cleaner, but some of the staff would smoke at night behind the bure which was unpleasant. The food and drinks were overpriced and very poor. The breakfast was basic, unhealthy and limited. We really wanted to like the resort because the Fijian staff were working so hard trying to make it work. However, there were too many negatives.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

20 Sep. 2023 by Res team

Bula Clare. Thank you for your message and your Concern. We do really Apologies for this and hope to Improve in the Near Future.Thank you for bringing this up.

3 out of 5
Booked & paid for a deluxe Seaview room & were put in standard Seaview room …. Staff said nothing until I asked - not moved, had to argue for a $70FJD discount on check out. Room very basic…. Lots of ants on ceiling, dripping tap, Shelving not clean, cobwebs, dirt, water backs up in shower, 2 coat hangers not enough - these standard rooms really need a revamp. Breakfasts - very basic … we paid extra to have some eggs. Dinners were nice - lovo, lasagne Staff on food service lovely Free 10 minute massage …. Beautiful Evening entertainment - nice, but MC loud & entertained the guests that were loud. Prefer a quieter resort & Wesseley next door closed $15 for a bottle of water - make sure you bring your own from the shops on your way through

Posted by on 11 Jul. 2023

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5 out of 5
Wonderful Staff, Food Excellent

Posted by on 12 May 2023

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Comment from Hotel Management

19 May 2023 by Ravuama Sego

Bula,Thank you so much for your review.

4 out of 5

Posted by on 6 Feb. 2023

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4 out of 5

Posted by on 27 Oct. 2022

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4 out of 5
The staff at this property were very helpful and friendly overall, and our stay was quite good. Unfortunately the manager failed to lodge our Covid rat tests or provide us with proof of our results which caused us problems and a lot of inconvenience later in our trip. It is a beautiful spot, a great place to relax and do nothing, but be advised that unless you have your own vehicle you will have no options for food or drink other than the resort (it is remote) and prices are very expensive. Also their associated tour operator - Deb's Taxis/Tours - are very expensive. Wanted to charge us $120 to travel just to Pacific Harbour. You are better off doing any activities from Pacific Harbour direct.

Posted by on 19 Aug. 2022

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4 out of 5

Posted by on 2 Sep. 2019

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4 out of 5
The quietness and remoteness was great - the food was average and buildings looking very tired

Posted by on 16 Jul. 2019

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4 out of 5
Liked the location and isolation. Really disliked the fact that extremely loud and unruly outdoor partying by two large groups who also stayed at the resort, we're permitted. This happened on three nights while we were there: till 1.30 am, 4.30 am and 2.30 am. Also the prices of meals and drinks were exorbitant. A A

Posted by on 21 May 2019

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About the Crusoe's Retreat

Location Man Friday Road, Namaqumaqua,

Property Features

Unwind on the hotel's private white sand beach. At Crusoe's Retreat, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available. This 3.5-star Namaqumaqua hotel is smoke free.

  • 1 floor
  • 28 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 20 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Crusoe's Retreat offers 28 accommodations with safes and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.

Crusoes Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Taki Beach Bar and Grill - Onsite bar. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 12:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Crusoe's Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: FJD 170 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crusoe's Retreat
  • Crusoe's Retreat Hotel Namaqumaqua
  • Crusoe's Retreat Namaqumaqua

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.