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4.7 out of 5

"We stayed in a 3 bedroom unit, the unit was spacious and comfortable located on the 2nd floor. We had a view of the pool area. Staff are lovely! Excel ... " More

By a verified traveller on Sun 04 Feb 2024

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Hotel Description

A luxury stay in Hervey Bay awaits you at Akama Resort. Within just a 10-minute stroll, you'll find Esplanade and Great Sandy Straits Marina. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4.5-star Urangan hotel include Hervey Bay Botanic Garden and Urangan Pier.

Standard Room, 3 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Bedrooms, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Bedrooms, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Penthouse

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Penthouse

Bed Count 2 King Beds Maximum Occupancy 6 Max

Akama Resort ratings based on 223 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Akama Resort

Everyone (70) Couples (49) Family (101)
4 out of 5

Posted by on 18 Feb. 2024

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5 out of 5
We stayed in a 3 bedroom unit, the unit was spacious and comfortable located on the 2nd floor. We had a view of the pool area. Staff are lovely! Excellent area easy walking distance to Whale Bay center and The Boat Club. Would definitely recommend.

Posted by on 4 Feb. 2024

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5 out of 5

Posted by on 7 Jan. 2024

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5 out of 5
The apartment was very spacious and had a well stocked kitchen utensils. Good view of the ocean and well lit with folding doors on the balcony. The blinds were bit out dated and didn't block light coming in the bedroom in early hours of the morning. Overall, we enjoyed our stay and the pool and spa.

Posted by on 2 Jan. 2024

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5 out of 5
Had everything we need for very comfortable stay. Dana at the front desk was extremely helpful and we felt very welcome there. The apartment and the facilities are top quality and well maintained.

Posted by on 22 Dec. 2023

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Comment from Hotel Management

25 Dec. 2023 by Dana

Hi Chaminda,Thank you for taking the time to write us a wonderful review. I am glad you enjoyed your stay here and hope to see you back again soon.Thanks,Dana

5 out of 5
Absolute gem of a place stayed here three times now will book again for next visit

Posted by on 24 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Linda

Thanks David for your excellent review, we are pleased that you enjoyed your stay here.

5 out of 5
Great place to stay, with large apartments, good parking underneath and handy to get around Hervey Bay - the Boat Clun is a few minutes walk away. Swimming pool is fun.

Posted by on 3 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Dana

Hi Colin,Our heated swimming pool is always a hit, optimal for any season. I'm glad you enjoyed your stay and enjoyed dining at the Boat club.

5 out of 5
Lovely spacious apartment, friendly and helpful staff, really enjoyed our stay.

Posted by on 2 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Dana

Hi Helen,Thank you for taking time to write a review, I am glad you enjoyed your stay and we hope to see you again in the future.

5 out of 5
We stayed in the deluxe penthouse suite. It was spacious and had everything we needed for a self contained stay. The view from the huge balcony was fantastic. The only downside we experienced was the carpark, if you have large car (like a landcruiser) you might not fit between the columns in the basement carpark.

Posted by on 26 Jun. 2023

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Comment from Hotel Management

2 Jul. 2023 by Linda

Hi Juliethanks for your excellent review, we are pleased that you all enjoyed the spacious penthouse with the excellent view. The car parks are on the smaller side but the land cruisers do fit, you just need to take it slow.Thanks Linda

5 out of 5
.

Posted by on 1 May 2023

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Comment from Hotel Management

4 May 2023 by Dana

Hi Alicia,Thanks you for your review, we hope you visit us again.

Property Features

Akama Resort offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Akama Resort. Self parking is free. This 4.5-star Hervey Bay hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 6 levels
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Akama Resort offers 19 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 105-cm LCD televisions come with cable channels. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:30 PM
  • Sunday - Sunday: 8:30 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 5:30 PM
  • Sunday - Sunday: 8:30 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Parking height restrictions apply
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Akama Resort
  • Akama Resort Urangan
  • Akama Urangan
  • Akama Hotel Hervey Bay
  • Akama Resort Hervey Bay, Fraser Coast
  • Akama Resort Hotel
  • Akama Resort Urangan
  • Akama Resort Hotel Urangan

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.