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4.5 out of 5

"Didn’t like the smell of Indian food cooking 24/7 " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

At Shelly Bay Resort you'll be 1.8 km (1.1 mi) from Esplanade and 2.7 km (1.7 mi) from Urangan Pier. Highlights at this beach aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a coffee/tea maker, and a ceiling fan are also available. Weekly housekeeping is available.

The restaurant, Tandoori Taste, serves Indian cuisine and is open for dinner. Enjoy the outdoor tennis court and pool loungers as well as access to kayaking and bike rentals. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Torquay aparthotel, you'll be 2.8 km (1.7 mi) from Hervey Bay Botanic Garden and 3.8 km (2.3 mi) from Hervey Bay Historical Village Museum.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Shelly Bay Resort ratings based on 209 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shelly Bay Resort

Everyone (78) Couples (91) Family (37)
4 out of 5
Didn’t like the smell of Indian food cooking 24/7

Posted by on 30 Jan. 2024

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4 out of 5
Pool was great. Good central location

Posted by on 29 Jan. 2024

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5 out of 5
My Unit was only meters from the beach with a lovely view of the beach from my Balcony. Traffic was quiet. Reception people lovely. I would stay here again.

Posted by on 9 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Sharon

Thanks Barry - We would love too see you here again!

5 out of 5
My stay at Shelley Bay for 2 nights was excellent, exactly what I needed opposite the beach, nice views, great air conditioning, comfortable beds, kitchenette was well equipped. Pool was great also. Price was very reasonable I would definitely stay again.

Posted by on 4 Dec. 2023

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Comment from Hotel Management

7 Dec. 2023 by Sharon

Thanks NaomiWhat a lovely review! Glad you loved it here - see you next time.

5 out of 5
Fantastic view straight across from the beach. Apartment was lovely and clean with everything you need in the kitchen supplied except a dishwasher. Would definitely recommend the Resort to others and stay here again hopefully in the future.

Posted by on 28 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Sharon

Thank you for taking the time to review! It is true that all our apartments afford wonderful views of the ocean. We are luck to be in such a beautiful spot and we are so glad you enjoyed it :)

5 out of 5
This is a great property that is well run and a pleasure to stay at.

Posted by on 10 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Sharon

Thanks Colin! Be sure to visit again soon!

5 out of 5

Posted by on 26 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Sharon

Thanks Mark! We are so glad you enjoyed your stay with us :)

5 out of 5
All units face sea view , large and spacious, ckean n all needed amenities.

Posted by on 29 Nov. 2022

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Comment from Hotel Management

29 Nov. 2022 by Sharon

Thanks for your feedback Craig :)

4 out of 5
Top spot!

Posted by on 9 Oct. 2022

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Comment from Hotel Management

23 Oct. 2022 by Sharon

We have to agree - we are in an a great spot here - right opposite the beach and close to restaurants, shops and the Marina.

5 out of 5
Really enjoyed my stay, no complaints! Highly recommend.

Posted by on 10 Sep. 2022

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Comment from Hotel Management

23 Oct. 2022 by Sharon

Great! Glad you enjoyed your stay at Shelly Bay!

Property Features

There's a restaurant on site. Public spaces have free WiFi. Shelly Bay Resort offers its guests an outdoor tennis court and an outdoor pool. A terrace, tour/ticket assistance, and barbecue grills are also featured at Shelly Bay Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Hervey Bay aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Shelly Bay Resort offers 30 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • HD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Tandoori Taste - This beachfront restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday - Saturday: 9:30 AM - 2:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday - Saturday: 9:30 AM - 2:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Australis Shelly
  • Australis Shelly Bay
  • Australis Shelly Bay Resort
  • Australis Shelly Resort
  • Shelly Bay Resort
  • Shelly Bay Resort Torquay
  • Shelly Bay Torquay
  • Shelly Bay
  • Shelly Bay Resort Torquay
  • Shelly Bay Resort Aparthotel
  • Shelly Bay Resort Aparthotel Torquay

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.