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4.4 out of 5

"Just an awesome place to stay. " More

By a verified traveller on Thu 08 Jun 2023

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Hotel Description

A luxury stay in Hervey Bay awaits you at The Grange Resort. Within just a 10-minute stroll, you'll find Hervey Bay Botanic Garden and Urangan Pier. Highlights at this family-friendly aparthotel include an outdoor swimming pool, and in-room kitchens and washing machines.

Each apartment features 2 bathrooms, a furnished balcony or patio, and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a private yard are also available. Housekeeping is available on request.

Mantaray Pool Bar is the aparthotel's own bar. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle.

Sights within a 20-minute walk of this 4-star Urangan aparthotel include Esplanade and Shelly Beach.

Family Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max
NZ$268* Per night/room 15 Apr. - 16 Apr.

Family Villa, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Villa, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

The Grange Resort ratings based on 45 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grange Resort

Everyone (17) Couples (7) Family (21)
5 out of 5

Posted by on 14 Oct. 2023

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Comment from Hotel Management

18 Oct. 2023 by Donna

Thanks for staying with us Skye, it was an absolute pleasure to host you.

2 out of 5
The Grange Resort had plenty of room for a family with multilevel living making it easy for everyone to find their own space. Unfortunately, it is not well appointed for a family to stay and make meals. Fully self-contained accommodation should have basic cooking utensils, pots, pans, etc. and it would be good to have more than one bin liner and some washing up liquid. While the unit sleeps 8, there were only enough bows for 6 people. The people at the front desk were lovely, but we wouldn’t stay here again.

Posted by on 5 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Inaccurate Review

Hi Hayley,Thank you for your review. Sorry you didn't have an enjoyable experience. Our 3 Bedroom villas have a max occupancy of 7 guests as shown on all websites. Your booking was made for 4 adults. All our villas are fully self contained with a starter pack supplied.Cooking utensils ie. pots and pans are located in the cupboard near the stove. There is also enough crockery in the cupboard above the kitchen bench for 7 guests. My number is in the guest information folder for any issues you may have while staying at the Resort. On check out when I asked how your stay was your reply was "good thank you". Kind RegardsDonna

5 out of 5
Just an awesome place to stay.

Posted by on 8 Jun. 2023

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Comment from Hotel Management

22 Jun. 2023 by Donna

Thanks Chris happy you feel this way :)See you again soon!Kind RegardsDonna

4 out of 5
We were very happy with the whole experience. Staff were fantastic. Quiet surroundings considering time of year. Very clean, pool wasn’t as heated as expected.

Posted by on 2 Jan. 2023

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5 out of 5
Absolutely beautiful property to stay at! The villa was gorgeous and everything so clean and comfortable. The pool is amazing, the swim up bar and the cocktails are to die for! The managers/owners of the resort are super friendly and helpful. Definitely rate it a 5 star place!

Posted by on 3 Nov. 2022

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Comment from Hotel Management

4 Nov. 2022 by Clint

Thank you for your review Catherine, it was a pleasure hosting you guys, we look forward to seeing again.

5 out of 5
The place was huge. Pool area was great. They opened the bar when we were swimming made cocktails etc was a great visit will be back.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

18 Sep. 2022 by Michele

Thank you for your review,We are glad that you enjoyed stay and our facilities.Look forward to seeing you again.

4 out of 5
Great location ,roomy accommodation would definitely stay again

Posted by on 11 Sep. 2022

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Comment from Hotel Management

11 Sep. 2022 by Michele

Thank you for taking the time to write a revie, we a glad that you enjoyed your stay here .

5 out of 5
We loved our stay at The Grange, we will be back for sure! The position of the resort was within walking distance to the pier, dog beach, grocery stores, bottle shops, botanical gardens, taverns! The pool is so warm and inviting and we loved the swim up bar. Plus the villa was very spacious allowing our family to fully relax without being in each other's way. Highly recommend this place!

Posted by , from Sunshine Coast on 17 Jan. 2021

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Comment from Hotel Management

17 Jan. 2021 by Michele

Thank you for taking the time to write a review, We glad that you enjoyed your stay and hope to see you in the future.

5 out of 5

Posted by on 17 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Michele

Thank you for taking the time for your review, we very happy that you enjoyed your stay here at The Grange Resort

5 out of 5
So much room in the accomodation. Like having a whole massive house to yourself. Set out well.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by michele

Thank you for taking the time to write a review, We are very happy that you enjoyed your stay. Regards Michele

Property Features

The Grange Resort offers its guests a children's pool, an outdoor tennis court, and an outdoor pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A roundtrip airport shuttle is free (available on request). A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury The Grange Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star Hervey Bay aparthotel.

  • 30 guestrooms or units
  • 48 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Grange Resort offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Accommodations have separate sitting areas and are furnished with single sofa beds. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • In-room kitchen
  • 2 bathrooms
  • Washer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Private outdoor space
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Mantaray Pool Bar - This bar is located by the pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - noon
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The Grange Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - noon
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 65.00 per accommodation (varies based on length of stay), plus a deposit of AUD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: AUD 200.00 per stay
  • Pet fee: AUD 65.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grange Resort Urangan
  • Grange Urangan
  • The Grange Resort Urangan
  • The Grange Resort Aparthotel
  • The Grange Resort Aparthotel Urangan

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.