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The Star Grand at The Star Gold Coast

5.0 star property
Luxury Gold Coast hotel connected to the convention centre, within walking distance of Pacific Fair Shopping Centre

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The Star Grand at The Star Gold Coast

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Exterior detail
Club Suite
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 bars/lounges, poolside bar

Overview of The Star Grand at The Star Gold Coast

Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Check out the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Popular LocationGarden Kitchen & Bar1 min walk
  • Popular LocationGold Coast Convention and Exhibition Centre7 min walk
  • Popular LocationBroadbeach South Light Rail Station8 min walk
  • Popular LocationRobina Station15 min drive

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Down duvet
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Pillow-top bed
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

At The Star Grand at The Star Gold Coast, you'll be connected to the convention centre and 0.8 km (0.5 mi) from Pacific Fair Shopping Centre. Highlights at this luxury hotel include 8 restaurants, 6 bars/lounges and an outdoor swimming pool. .The restaurant, Cucina Vivo, serves Italian cuisine and is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy access to 2 hot tubs along with a gym and pool loungers. 17513 square feet (1627 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Broadbeach hotel, you'll be 3.5 km (2.2 mi) from Surfers Paradise Beach and 3.7 km (2.3 mi) from Slingshot.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • Slingshot - 5 min drive
  • Cavill Avenue - 5 min drive

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • Garden Kitchen & Bar - 1 min walk
  • Nineteen at the Star - 6 min walk
  • Harvest Buffet - 12 min walk
  • Outback Steakhouse - 10 min walk
  • Valentinos - 6 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury Gold Coast hotel connected to the convention centre, within walking distance of Pacific Fair Shopping Centre
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square metres) and includes a conference centre. A terrace, tour or ticket assistance, and vending machine are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Conference rooms
  • 17513 sq ft of conference space
  • 1627 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 spa tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

What is the cancellation policy at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 7 May 2024 start from NZ$253.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast has a self car park for AUD 20 per night. Onsite parking is limited.

Are there any beaches close to The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast is a short 12-minute walk from Kurrawa Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does The Star Grand at The Star Gold Coast have a pool?

Yep, and guests recommend it! The Star Grand at The Star Gold Coast has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6 AM to 9 PM.

What luxury perks are available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast features 2 hot tubs, an outdoor pool and 8 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Star Grand at The Star Gold Coast a romantic place to stay?

Ocean-view dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Star Grand at The Star Gold Coast.

Does The Star Grand at The Star Gold Coast serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Star Grand at The Star Gold Coast?

No, The Star Grand at The Star Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand at The Star Gold Coast?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Star Grand at The Star Gold Coast?

No, only service animals are allowed.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1079 reviews" "
Rating 8 - Good. 257 out of 1079 reviews" "
Rating 6 - Okay. 119 out of 1079 reviews" "
Rating 4 - Poor. 59 out of 1079 reviews" "
Rating 2 - Terrible. 51 out of 1079 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I really enjoyed ourselves. It was our first trip together without the kids in a really long time. I made a nice little investment in the casino that I enjoyed but the wife didn’t.
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Apr 2024

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casino was harsh , but accommodation was good.
Stayed 1 night in Mar 2024

6/10 Okay

June

Liked: Cleanliness
Disliked: Staff & service
Overpriced for a room looking at a brick wall. Charging guests for parking - last time we'll be staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Karl

Stayed 1 night in Feb 2024

2/10 Terrible

Elisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff & rooms very old & dated dirty smell
Stayed 3 nights in Feb 2024

4/10 Poor

Andrew

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Feb 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great service.
Stayed 1 night in Feb 2024

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely corner apartment. Great view - a little construction that could be seen from the balcony but so much else to look at. A little tweak needed with removing a black scuff on the wall in the bedroom and a few crumbs in the coffee drawer. But we loved it and the best was so, so comfortable like a cloud.
Stayed 1 night in Feb 2024