"We have stayed here many times but the individually owned apartment this time was a bit tired and worn. The carpets were stained and the lounge needs ... " More
Each apartment features a washer/dryer, a flat-screen TV, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator and a dishwasher.
Enjoy the indoor swimming pool and outdoor swimming pool. Added amenities include barbecue grills. There's also the convenience of free self parking.
29 Jun. 2020 by Booktostay
Hello Lauren. Thank you for taking the time to provide your feedback. We are glad you found the apartment comfy and spacious, but very sorry to hear there were items left under the bed. We will certainly raise this with our cleaning team to deliver a better standard to all guests. Also, as not all our rooms have wifi facilities, none of our rooms are advertised with this. It might be the case that you have our listing confused with another provider. We would certainly not want to advertise any service or feature we could not deliver. We hope your trip was an enjoyable one and hope to see you again in the future. Safe travels.
2 Apr. 2020 by BTS Customer Support Team
Thank you for taking the time to leave us feedback about your stay. We are very happy to hear our team looked after you, and we would love to have you come and stay again on your next Gold Coast Trip. Safe travels.
2 Apr. 2020 by BTS Customer Support Team
Hi Jim. Thank you for taking the time to leave us feedback about your stay. We are very happy to hear you enjoyed the property, and our service. We look forward to seeing you again in the future. Have a wonderful day. Safe travels.
Sierra Grand Apartments offers its guests an indoor pool and an outdoor pool. Self parking is free. This 3.5-star Gold Coast apartment is smoke free.
Free self parking
Air-conditioned accommodations at Sierra Grand Apartments offer washers/dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers and dishwashers.
An indoor pool and an outdoor pool are on site.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards, and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.