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JW Marriott Gold Coast Resort & Spa

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of JW Marriott Gold Coast Resort & Spa

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationSurfers Paradise Beach6 min walk
  • Popular LocationCavill Avenue14 min walk
  • Popular LocationSlingshot16 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)36 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 42.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
  • 133 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

A luxury stay in the heart of Gold Coast awaits you at JW Marriott Gold Coast Resort & Spa. Within just a 15-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by JW can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Citrique, serves international cuisine and is open for breakfast, lunch and dinner. Pool Pavillion is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy access to 2 hot tubs and 2 outdoor tennis courts along with a marina and a gym. 1445 square feet (134 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a lazy river and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Surfers Paradise hotel include Slingshot and SkyPoint Observation Deck.

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Nosh Pan Asian - 11 min walk
  • Clock Hotel - 11 min walk
  • Sagano - 11 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 8 min walk
  • Sushi Train - 8 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Elegant beach hotel and 2 outdoor swimming pools
JW Marriott Gold Coast Resort & Spa offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 1445 square feet (134 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 223 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1445 sq ft of conference space
  • 134 sq. m of conference space
  • Built in 1992
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and a safe. Rooms open to balconies. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa by JW has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 5 per day)
  • Return airport shuttle (surcharge)
  • Covered parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Basketball
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,445 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 49.50 for adults and from AUD 30 for children
  • Covered self-parking fee: AUD 24 per day (in/out privileges)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

What is the cancellation policy at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on 5 May 2024 start from NZ$434.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Gold Coast Resort & Spa?

Yep, JW Marriott Gold Coast Resort & Spa has a covered self car park with in/out privileges for AUD 24 per day.

Are there any beaches close to JW Marriott Gold Coast Resort & Spa?

Yep, JW Marriott Gold Coast Resort & Spa is a short 6-minute walk from Surfers Paradise Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at JW Marriott Gold Coast Resort & Spa?

Yep, Spa by JW is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does JW Marriott Gold Coast Resort & Spa have a pool?

Yep, and guests recommend it! JW Marriott Gold Coast Resort & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does JW Marriott Gold Coast Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa features 2 outdoor pools, 2 hot tubs and 3 restaurants.

What makes JW Marriott Gold Coast Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Gold Coast Resort & Spa.

Is JW Marriott Gold Coast Resort & Spa family-friendly?

You bet! With amenities like kids' meals and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise JW Marriott Gold Coast Resort & Spa is a hit with families.

Does JW Marriott Gold Coast Resort & Spa serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Gold Coast Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at JW Marriott Gold Coast Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Gold Coast Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott Gold Coast Resort & Spa?

No, only service animals are allowed.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 57 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The lobby and restaurant areas are gorgeous along with the pool areas however the actual pools could do with an upgrade - the tiles and pool floor are looking weary and unpleasant - certainly not 5 star. The rooms have nice decor but don’t quite match with the luxury lobby and restaurant vibes - they are small for what you pay and our room had hair and sticky tops on bedside tables. I also found spider webs on the ceiling, mould on the sheer curtains and the sliding door/windows were so dirty I could hardly see out. Service was usually good although they were so busy things like coffees took ages to come. Happy that the breakfast buffet had some gluten free options. I probably wouldn’t stay again.
Stayed 6 nights in Apr 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent both in the restaurant, and by the Pool. Pizza by the Pool was excellent but other food offered was ok.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible quality at every turn.
Stayed 2 nights in Mar 2024

8/10 Good

Anthony

Travelled with family
Loved the room, loved the pool, loved the breakfast. Enjoyed time with Grandaughter
Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort in Surfers. Absolutely perfect in every way!
Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating and made us feel special. This really made our holiday memorable. I have been going to the Marriott for over 30years with my family and now bring my own. This trip brought back memories from when I was a child and holidaying at the Marriott.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff were amazing and so helpful and nice. Resort was very clean and tidy just a great stay all round!
Stayed 1 night in Mar 2024

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, beautifully furnished and clean.
Stayed 1 night in Mar 2024

8/10 Good

Carol Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Keenan

Stayed 1 night in Feb 2024