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4.5 out of 5

"6 min walk to Canton Fair Expo Hall B. No shops or restaurants near so only got hotel food services available which is good but can be a bit expensiv ... " More

By a verified traveller on Mon 23 Oct 2017

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Hotel Description

At Shangri-La Guangzhou, you'll be connected to the convention center and 1.6 km (1 mi) from Canton Fair Complex. Highlights at this luxury hotel include 6 restaurants, a full-service spa, and a water park.

A day of pampering can include hot stone massages, body wraps, and body scrubs along with access to the spa tub and steam room. The restaurant, SE Asia Kitchen & Bar, serves Asian cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, free kids' club, 24-hour gym, and outdoor tennis court. 24111 square feet (2240 square meters) of event facilities include 2 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a spa tub, and a sauna. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Haizhu hotel include Canton Tower and Chimelong Paradise.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$165* Per night/room 4 Apr. - 5 Apr.

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon Deluxe, Basic Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Guangzhou ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Guangzhou

Everyone (2)
4 out of 5

Great Stay

6 min walk to Canton Fair Expo Hall B. No shops or restaurants near so only got hotel food services available which is good but can be a bit expensive.

Posted by , from Australia on 23 Oct. 2017

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Comment from Hotel Management

24 Oct. 2017 by Shangri-La Hotel Guangzhou at your service team

Dear Guest, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look forward to welcoming you back on your next visit here. Warm regards, Shangri-La Hotel Guangzhou at your service team!

5 out of 5

Decadent luxury

Location: Right next to Canton fair and the river.
Well located. Friendly staff. Glamorous and comfortable. Food and lounge areas amazing. Spa ,gym , indoor and outdoor pool were very well maintained. I was impressed by something new ,everyday!

Posted by , from Sydney on 30 Oct. 2016

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Comment from Hotel Management

1 Nov. 2016 by Shangri-La Hotel Guangzhou at your service team

Dear Guest, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look forward to welcoming you back on your next visit here. Warm regards, Shangri-La Hotel Guangzhou at your service team!

Property Features

Shangri-La Guangzhou offers its guests a full-service spa, a water park (surcharge), and an outdoor tennis court. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 704 guestrooms or units
  • 36 levels
  • 6 dining venues
  • Meeting rooms
  • 24111 sq ft of conference space
  • 2240 sq m of conference space
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Metro station: Canton Fair Complex East Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Wok Too Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Shangri-La Guangzhou offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 177 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guangzhou Hotel Shangri-la
  • Guangzhou Shangri-la
  • Guangzhou Shangri-la Hotel
  • Hotel Shangri-la Guangzhou
  • Shangri-la Guangzhou
  • Shangri-la Guangzhou Hotel
  • Shangri-la Hotel Guangzhou
  • Shangri La Guangzhou
  • Shangri La Hotel Guangzhou
  • Shangri La Guangzhou
  • Shangri-La Guangzhou Hotel
  • Shangri La Hotel Guangzhou
  • Shangri-La Guangzhou Guangzhou
  • Shangri-La Guangzhou Hotel Guangzhou

You should know

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.