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4.5 out of 5

"Overall experience was good. Wasn’t aware that to get to the lodge you had to drive on a gravel road off the highway. Wasn’t easy in my car. The room ... " More

By a verified traveller on Tue 20 Feb 2024

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Hotel Description

A luxury stay in Hanmer Springs awaits you at Braemar Lodge And Spa. You'll be 3.2 km (2 mi) from Hanmer Springs Bridge Lookout and 3.7 km (2.3 mi) from Waiau Ferry Bridge. Highlights at this ski hotel include a full-service spa, a restaurant, and free self parking.

A relaxing day at Solitude Spa can include hot stone massages, body scrubs, and facials along with aromatherapy and mani/pedis. The fine-dining restaurant, Altitude Restaurant, serves Modern European cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna along with access to bike rentals and mountain biking. 1076 square feet (100 square meters) of event facilities include meeting rooms and a conference center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 8:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of an airport shuttle.

Places within a 15-minute drive of this 4.5-star Hanmer Springs hotel include Marble Point Winery and A Maze N Golf.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$224* Per night/room 7 Apr. - 8 Apr.

Accessible Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Braemar Lodge And Spa ratings based on 161 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Braemar Lodge And Spa

Everyone (71) Couples (78) Family (10)
5 out of 5

Posted by on 12 Mar. 2024

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5 out of 5
Food and location

Posted by on 6 Mar. 2024

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2 out of 5
Extremely disappointed to arrive after check in time to be notified there was no dinning or food available on site. If we had been at least notified of this we could have brought some of our own food along as the lodge is approximately 8 km away from any available food in Hanmer. Then found the spa pool with our room was half empty and cold. The poor cleaning staff was sent to fix but knew nothing about the pool then proceeded to have to check multiple other rooms for a spa that was operational and clean. I’ve stayed at Braemar on multiple occasions and this was by far the worst performance yet. Extremely disappointing and reception staff didn’t seem to care at all. Won’t be going back and definitely won’t be recommending to anyone in the future.

Posted by on 22 Feb. 2024

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4 out of 5
Overall experience was good. Wasn’t aware that to get to the lodge you had to drive on a gravel road off the highway. Wasn’t easy in my car. The room was beautiful, but was lacking a few amenities eg. Towels, robe, drinking water. Room service was quick and the food was good. Loved the outdoor spa! Overall was a pleasant experience

Posted by on 20 Feb. 2024

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3 out of 5
Hi We were slightly disappointed as we booked a room with an outdoor spa but the spa only had jets working on one of the seats. Not good enough really considering how exclusive the resort is. Regards Allison

Posted by on 18 Feb. 2024

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5 out of 5
Very comfortable

Posted by on 14 Jan. 2024

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5 out of 5
Beautifil place, rooms were fantastic, dinner was great as well. Full recommend

Posted by on 20 Nov. 2023

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3 out of 5

Posted by on 19 Nov. 2023

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5 out of 5
We loved the privacy of the rooms with the spa.

Posted by on 28 Aug. 2023

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5 out of 5
.

Posted by on 28 May 2023

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About the Braemar Lodge And Spa

Location 283 Medway Road, Hanmer Springs, 7360

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs hotel.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2008
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 10 km, and ski shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Braemar Lodge And Spa offers 24 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private patio
  • Sitting area
  • Select Comfort beds
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.

Altitude Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Braemar Lodge And Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • Pets: NZD 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 4
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25 per person
  • Airport shuttle fee: NZD 200 per vehicle (one way)
  • Pet fee: NZD 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Braemar Lodge Hanmer Springs
  • Select Braemar
  • Select Braemar Hanmer Springs
  • Select Braemar Lodge
  • Select Braemar Lodge Hanmer Springs
  • Select Braemar Hotel Hanmer Springs
  • Select Braemar Lodge And Spa
  • Braemar Hanmer Springs
  • Select Braemar Lodge Spa
  • Braemar Lodge
  • Braemar Lodge Spa
  • Braemar Lodge Spa
  • Braemar Lodge And Spa Hotel
  • Braemar Lodge And Spa Hanmer Springs
  • Braemar Lodge And Spa Hotel Hanmer Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.