Skip to main content
Beginning of main content
4.8 out of 5

"This small boutique hotel is in the old quarter, central to everything, a short walk to the lake. The staff at The Oriental Central are EXCEPTIONAL, i ... " More

By a verified traveller on Wed 20 Jun 2018

Enter dates to see availability

Hotel Description

Lavender Central Hotel & Spa puts you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and within a 10-minute stroll of O Quan Chuong. Highlights at this hotel include a full-service spa and a restaurant.

A relaxing visit to Lavender Spa can include hot stone massages and Swedish massages. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. There's also motorcycle parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Old Quarter hotel include Hoan Kiem Lake and Dong Xuan Market.

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$166* Per night/room 6 Apr. - 7 Apr.

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lavender Central Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lavender Central Hotel & Spa

Everyone (17)
3 out of 5

Posted by on 4 Jul. 2022

Was this review helpful to you?
4 out of 5

Posted by on 28 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Nov. 2019 by Oriental Central Hotel Team

Thank you for your feedback, Sir/Madam. We really aprreciate it!

5 out of 5
This small boutique hotel is in the old quarter, central to everything, a short walk to the lake. The staff at The Oriental Central are EXCEPTIONAL, if you value customer service you will love this hotel. Nothing was too much trouble, they provide excellent local advice, reconfirm transfers, arrange taxis and do it wll with enormous pride and care. We highly recommend The Oriental Central Hotel to any traveller - the only down side is there is no pool at this hotel, which was not a concern to us. FIVE *****

Posted by on 20 Jun. 2018

Was this review helpful to you?
Comment from Hotel Management

20 Jun. 2018 by Mary Duong

I am very happy when know that you had a pleasant and enjoyable stay at the Oriental Central Hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to the Oriental Central Hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi.

5 out of 5
The staff were amazing and went above and beyond to help us out with tips for what to do and where to go, translating phrases and overall ensuring that we had the most comfortable stay possible. The room we had was clean and well presented. The location was great- walking distance from most of the main highlights of Hanoi, the markets, restaurants and buses. We would certainly go back to the Oriental Central Hotel if we return to Hanoi and warmly recommend the Hotel to anyone else looking for a place to stay in Hanoi.

Posted by on 8 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2018 by Mary Duong

Thank you very much for your comment.

5 out of 5

Excellent service

This hotel is in a fantastic location walkable distance to everything and around the corner from the night market. The staff were extremely nice and helpful and helped us arrange transport out to sapa and we're willing to go above and beyond to call around for this booking. Hotel room is very clean with excellent WiFi connection. The best thing is the staff who are very friendly 10/10 :)

Posted by on 27 Jan. 2018

Was this review helpful to you?
5 out of 5

Hotel staff are 5 star.

The hotel is ideally located for the Old Quarter and everything (rooms , breakfast etc) are more than adequate, but what sets this hotel apart from others is the staff. They are absolutely 5 star.....friendly and would do anything for you...beautiful people who made our stay memorable.

Posted by , from Perth WA on 1 Jan. 2018

Was this review helpful to you?
5 out of 5

Fantastic Hotel experience

Our experience with The Oriental Central Hotel and Staff led by Mary was fantastic. The room was spotless and a great size. We had the family with an extra bed. Being an Australian family of 4 with no knowledge of what to do or where to go Mary was excellent with her suggestions. Breakfast was included and was plentiful and delicious. We went on the Halong bay 2 days 1 night tour and the Sapa 3 night 2 day tour organised by the hotel. It all ran smoothly with transfers too and from the overnight train station to Sapa. They organised the tickets and took us right up to our 4 berth cabin. We were able to leave our luggage at the hotel when we had checked out and they gave us a room to shower when we got back from Sapa. The staff were beyond helpful and an absolute delight. They alerted the hotel in Sapa that it was my daughters birthday when we were going to be there and when we opened our room door the room was filled with balloons and happy birthday signs. To remember forever. Their service level is fantastic. Would definitely without any hesitation recommend the Oriental Central hotel in Hanoi!

Posted by , from sydney, australia on 5 Dec. 2017

Was this review helpful to you?
5 out of 5

Centrally located with great staff

The hotel is located close to everything in the old quarter, giving us a good base to explore. It is not the largest or newest hotel around, but it had everything we needed and was looked after well. It was the staff that made the hotel though. Everyone in and connected to the hotel were lovely and helpful. We would highly recommend staying here. We will when we return to Hanoi.

Posted by , from Canberra, Australia on 17 Aug. 2017

Was this review helpful to you?
5 out of 5

Fantastic

Absolutely wonderful and friendly service, great and clean, happy stay

Posted by on 24 Jul. 2017

Was this review helpful to you?
5 out of 5

Fantastic service at a great hotel

Pros: Location is very central. Staff are friendly and go above and beyond to make your stay the best it can be.
Location: Central Hanoi, close to everything.
This hotel is excellent, the service was the best we have ever received, I can't recommend the Oriental Central highly enough. In a word, brilliant.

Posted by , from Gold Coast Qld Aust on 26 Apr. 2017

Was this review helpful to you?

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Lavender Central Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and multilingual staff are also featured at Lavender Central Hotel & Spa. Only motorcycle parking is available on site, but there's also discounted offsite parking. This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hanoi Railway Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Only motorcycle parking on site, discounted offsite parking

Room Amenities

Lavender Central Hotel & Spa offers 25 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Onsite venue - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Spa Services

  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Lavender Central Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Lavender Central Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way)
  • Nearby parking fee: VND 400000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oriental Central
  • Oriental Central Hanoi
  • Oriental Central Hotel
  • Oriental Central Hotel Hanoi
  • Oriental Central Hotel
  • Lavender Central & Spa Hanoi
  • Lavender Central Hotel & Spa Hotel
  • Lavender Central Hotel & Spa Hanoi
  • Lavender Central Hotel & Spa Hotel Hanoi

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
url importing http://www.wotif.co.nz/Hanoi-Hotels-Lavender-Central-Hotel-&-Spa.h6768784-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hanoi-Hotels-Lavender-Central-Hotel-&-Spa.h6768784-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Hanoi-Hotels-Lavender-Central-Hotel-&-Spa.h6768784-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.