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14, Luong Nhu Bich Street, Hoi An, Quang Nam
  • Popular LocationHoi An Market11 min walk
  • Popular LocationChua Cau17 min walk
  • Popular LocationHoi An Night Market18 min walk

Room options

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
2 bedrooms
Blackout curtains
  • 76 sq m
  • River view
  • Sleeps 5
  • 2 Large Single Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
4 bedrooms
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
7 bedrooms
  • 50.0 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
  • 80 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner

Superior Double Room, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
5 bedrooms
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View

Junior Suite, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
14 bedrooms
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Pool
Hadana Boutique Resort HoiAn (former Belle Maison Hadana HoiAn)
Pool
Hot tub
Spa
Free WiFi
4.7 out of 5, Exceptional, (486)
The price is NZ$87
for 1 night
includes taxes & fees
9 May - 10 May
Hadana Boutique Resort HoiAn (former Belle Maison Hadana HoiAn)

About the area

Hoi An

A family-friendly stay in the heart of Hoi An awaits you at Gem Riverside Hotel Hoi An. Within just a 15-minute stroll, you'll find Hoi An Cloth Market and Hoi An Market. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Ruby Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the pool loungers along with access to ecotours and scooter/moped rentals. Other amenities include free WiFi in public areas, a snack bar/deli and spa services. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also limited parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute walk of this 4-property class Hoi An hotel include Hoi An Impression Theme Park and Tan Ky House.

What's nearby

  • Hoi An Market - 11 min walk
  • Tan Ky House - 15 min walk
  • Chua Cau - 17 min walk
  • Hoi An Night Market - 18 min walk
  • An Bang Beach - 17 min drive

Getting around

  • Da Nang Station - 30 min drive
  • Da Nang (DAD-Da Nang Intl.) - 52 min drive

Restaurants

  • Market Terrace - 8 min walk
  • The Noodle House - 9 min walk
  • Ni Bà Già - Đặc Sản Cẩm Nam - 3 min walk
  • Hải Sản Hội An - 12 min walk
  • Mr. Son - 5 min drive

About this property

Gem Riverside Hotel Hoi An

Upscale riverwalk hotel, walk to Hoi An Cloth Market
Gem Riverside Hotel Hoi An offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Gem Riverside Hotel Hoi An. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and portable fans. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM–10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ruby Restaurant

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • Building
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gem Riverside Hotel Hoi An

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 200000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 205207203

We should mention

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on 26 Apr 2024 start from NZ$75.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gem Riverside Hotel Hoi An?

Yep, Gem Riverside Hotel Hoi An has a free self car park. Onsite parking is limited.

Are there any beaches close to Gem Riverside Hotel Hoi An?

The closest beach to Gem Riverside Hotel Hoi An is My Khe Beach (23.4 km).

Is there a spa on site at Gem Riverside Hotel Hoi An?

There's no onsite spa, but this property does offer services like massages.

Does Gem Riverside Hotel Hoi An have a pool?

Gem Riverside Hotel Hoi An has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 9:30 PM.

Is Gem Riverside Hotel Hoi An family-friendly?

You bet! With amenities like babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise Gem Riverside Hotel Hoi An is a hit with families.

Does Gem Riverside Hotel Hoi An serve breakfast?

You bet, full breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Gem Riverside Hotel Hoi An?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gem Riverside Hotel Hoi An?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday, Monday, Thursday, Friday and Saturday.

What time are check-in & check-out at Gem Riverside Hotel Hoi An?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gem Riverside Hotel Hoi An?

No, pets and service animals are not allowed.

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 429 reviews" "
Rating 8 - Good. 88 out of 429 reviews" "
Rating 6 - Okay. 15 out of 429 reviews" "
Rating 4 - Poor. 4 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and good location
Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Allan, Eastbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower had no screen on it so everything got wet in the bathroom when someone showered. Peeling wall paper, damaged flooring. Rooms in need of a refresh
Stayed 2 nights in Dec 2023

10/10 Excellent

Khanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, free breakfast, staff was amazing and kind highly recommended

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous Hotel. The staff were friendly and helpful. I only had breaksfast once - they are not currently offering a breakfast buffet as not enough visitors have returned since Covid, but you could order from the menu and what i had was very nice. The rooms were clean, spacious and above all for me, nice and quiet. Location wise, it is a short 910 minute) walk to the old town where you will find the markets, shops and a great choice of restaurants. The hotel also had a lovely swimming pool and they offered bicycles for riding free of charge. Overall a great hotel and highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great Hotel.
What a great place to stay in. The hotel is in a very quiet area very close to the old city, restaurants and night market. The receptionists Mr Bing and Ms Ruby were extremely kind and very helpful. They explained what to go and see while in Hoi An and also helped us to book tours which was cheaper than the tour offices in town. They also stored our bags until the evening so we had our mind at rest, We would definitely recommend a stay in Gem Riverside Hotel. We will be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout and pool for kids. Excellent staff. Only issue was can hear people talking in units next to us
Stayed 3 nights in Sep 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Ray, Jackass Flat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel, the staff were excellent they couldn't do enough to make our stay enjoyable. The hotel was very clean and the pool was fantastic on those hot days in Vietnam,
Stayed 14 nights in Jul 2023