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4.9 out of 5

"Staff were very polite and helpful. Food was fantastic. We enjoyed our stay very much. " More

By a verified traveller on Wed 10 Jan 2024

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Hotel Description

A luxury stay in the heart of Hoi An awaits you at RiverTown Hoi An Resort & Spa. Within just a 10-minute stroll, you'll find Song Hoai Square and Hoi An Night Market. Highlights at this beach hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

A day of pampering at Lemongrass Spa can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and reflexology. The restaurant, The Soul Restaurant, serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, pool loungers, and lifeguards on site. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free beach shuttle.

Sights within a 10-minute walk of this 4.5-star Hoi An hotel include Phung Hung Old House and Chua Cau.

Grand Double Room (Pool & River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$179* Per night/room 2 May - 3 May

Executive Suite, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Connecting Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Triple Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

RiverTown Hoi An Resort & Spa ratings based on 13 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for RiverTown Hoi An Resort & Spa

Everyone (11) Family (1)
5 out of 5
Staff were very polite and helpful. Food was fantastic. We enjoyed our stay very much.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Huong Ton -Front Office Talent

Xin chao Julie,Warmest greeting from RiverTown resort and spa.Thank you so much for taking your time to posting such an excellent review on Expedia . We really appreciate it. It is so wonderful to read your compliments about resort staff, and especial about our food and beverage service. We are very pleased when seeing that our service could meet your expectation.Once again, thanks for being our distinguished guests and do hope to welcome you back here with longer stay in the nearest future.Yours Sincerely,Huong (Ms.)Front Office Talent

5 out of 5
Exceptional facility only made better by professional and friendly staff. Best place I have stayed in for a long time!

Posted by on 14 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Vien Truong (Ms.) Front Office Talent

Dear Mr. Chris, Warmest greeting from Ann Retreat resort and spa. Thank you very much for taking the time to share your perfect stay at our resort. It is always a pleasure to receive positive feedback like yours. We really enjoyed having you stay with us. We are thrilled that you have had such a gorgeous memory and we do hope that we will be fortunate enough to welcome you again to Ann Retreat resort and spa. Kind Regards,

5 out of 5
Such a beautiful and friendly hotel in Hoi An. I loved my stay there, nothing was too much trouble, very clean and well presented. Reception was very friendly and helpful Buffet breakfast was tasty with a large variety. Its a great place to stay in Hoi An.

Posted by on 4 Dec. 2018

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5 out of 5
I could not more highly recommend Rivertown! Location is perfect for strolling into old town and exploring. The back pool is relaxing and beautiful and large. The rooms are gorgeous and comfortable. Occasionally a little hard to get service by the pool but an easy stroll into the bar isn’t too much hassle. Room service and pool side menu were great and the brekky buffet has everything you could want. They have a designated smoking area so no smoking around the pool. As a smoker it was a little annoying at first but makes perfect sense and I smoked less so that’s a win. The staff were attentive and lovely and I couldn’t rate them higher. Helpful in every way and always had a smile. Hoi An itself is beautiful by day, full of place to explore and history. By night it’s all bustling streets lights and wonder.

Posted by , from Sydney, Australia on 28 Sep. 2018

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5 out of 5
Lovely place to stay. Very close walking distance to Ancient Hoi An. Fabulous air conditioning

Posted by on 11 Sep. 2018

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5 out of 5

Excellent hotel with a friendly staff

Wish we had stayed longer, perfect location and facilities and the food...

Posted by , from new zealand on 12 Sep. 2017

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5 out of 5

fantastic experience

The hotel is nicely positioned near town with river views . Staff were brilliant , the hotel well appointed & spotless . couldn't fault anything about our stay , would be our first choice to stay at when we go back to hoi an .

Posted by , from sydney , australia on 24 Aug. 2017

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5 out of 5

Fantastic hotel. Super friendly staff

I loved every minute of my stay here. Can't recommend it highly enough.

Posted by , from Sydney on 7 Aug. 2017

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5 out of 5
Lovely stay at Hoi An Rivertown. Staff went out of there way to look after us. Easy walk to town. Great pool. Enjoyed the bike tour.

Posted by on 20 Jul. 2017

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4 out of 5

Nice hotel & great location

Pros: Location, green tea panacotta at breakfast, quiet, iced Vietnamese coffee! Free hotel transfer to the hidden beach
Cons: Having towel racks on the balcony to dry togs so possible to still enjoy the outdoor furniture. The temperature of the pool (adult) was too warm
Location: Easy walk to ancient town, cafes & markets
Staff were all really friendly, location was close enough to walk to everything & felt safe walking back at night. Hotel run bike ride was great! Great experience from prearranged airport pick up to drop off.

Posted by , from NZ on 8 Jun. 2017

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Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At RiverTown Hoi An Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Hoi An hotel.

  • 77 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

RiverTown Hoi An Resort & Spa offers 77 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Soul Restaurant - This poolside restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at RiverTown Hoi An Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 300000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hoi River Town Hotel
  • Life Heritage Hoi An
  • Life Heritage Hotel Hoi An
  • Life Resort Hoi
  • Ann Retreat Resort Spa
  • Hoi An River Town Hotel
  • RiverTown Hoi An Resort Spa
  • Rivertown Hoi An & Spa Hoi An
  • RiverTown Hoi An Resort & Spa Hotel
  • RiverTown Hoi An Resort & Spa Hoi An
  • RiverTown Hoi An Resort & Spa Hotel Hoi An

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.