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4.3 out of 5

"The manager was not there when we arrived to check in, we had to wait about 20 mins, (along with some other people who arrived after us.) The washing ... " More

By a verified traveller on Mon 26 Feb 2024

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Hotel Description

At Colonial Motel Invercargill you'll be within just a 15-minute stroll of Invercargill Visitor Information Centre and Invercargill Cenotaph. Highlights at this Colonial aparthotel include free self parking, and in-room kitchens and free WiFi.

You can enjoy a TV with digital channels, and each apartment features free weekday newspapers, a hair dryer, and a desk. In-room dining is convenient with amenities like a kitchen and room service.

This smoke-free aparthotel offers free WiFi in public areas, barbecue grills, and a picnic area. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby.

Sights within a 15-minute walk of this Richmond aparthotel include Surrey Park and Burt Munro.

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$132* Per night/room 15 Apr. - 16 Apr.

Superior Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Colonial Motel Invercargill ratings based on 131 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Colonial Motel Invercargill

Everyone (54) Couples (30) Business (1) Family (42)
5 out of 5

Posted by on 21 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Khanh

Dear Helen,Thank you so much for the perfect score. We're thrilled that you had such a wonderful experience with us. If you ever find yourself back in the area, we'd love to welcome you again!Best regards

4 out of 5
The manager was not there when we arrived to check in, we had to wait about 20 mins, (along with some other people who arrived after us.) The washing machine did not start when we put the money in. Once we got the manager, she put some more coins in and it went then.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Linh

Dear Lynn,Thank you for sharing your experience.We appologise about the delay during check-in and an issue with the washing machine. However, I'm glad to hear that the manager was able to resolve the problem promptly. Hopefully, the rest of your stay was more pleasant.We look forward to welcoming you and family back to the motel.Best regards,

5 out of 5
The staff were really helpful, and friendly

Posted by on 7 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Khanh

Dear Grant,We're thrilled to hear that you found our staff helpful and friendly! Providing excellent service and creating a welcoming atmosphere for our guests are top priorities for us. We look forward to welcoming you back on your next visit.Best regards,

4 out of 5
Large rooms and had recently been refurbished. The property was clean and the Manager was very helpful. Good value for money.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

24 Feb. 2024 by Khanh

Dear Mark,We're thrilled to hear that you enjoyed your stay with us! Our recent refurbishments were aimed at providing spacious and comfortable rooms for our guests, maintaining cleanliness and offering helpful service are top priorities for us, and we're glad our manager could assist you during your stay. We look forward to welcoming you back for another enjoyable stay.Best regards,

5 out of 5

Posted by on 10 Jan. 2024

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Comment from Hotel Management

12 Jan. 2024 by Linh

Dear Jan,Thank you for your rating! Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to hosting you again in the future! Best regards,

2 out of 5
Property needs painting and upgrading ...does not look like what is on the websites

Posted by on 22 Sep. 2023

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Comment from Hotel Management

23 Sep. 2023 by Linh

Dear Helen,Thank you for sharing your feedback with us. We sincerely apologize for any discrepancies you experienced between our property's actual appearance and what was portrayed on our website. Your comments are crucial in helping us make improvements and ensure that our guests have an accurate representation of our accommodations.We are actively working on plans to enhance and refresh our property to meet our guests' expectations. Your feedback serves as a valuable reminder to expedite these improvements. We will also be reviewing and updating our website to reflect any changes or renovations.We appreciate your patronage and hope that you might consider staying with us again in the future.Thank you for your understanding, and we look forward to the opportunity to welcome you back.Kind regards,

4 out of 5
When we arrived at the Colonial I was a little concerned at the run down appearance of the units along the street, however, we were shown to some fabulous units around the back and they were awesome! Bets place we stayed on our whole trip

Posted by on 20 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Linh

Dear Michelle,We're so glad to hear that your stay at the Colonial turned out to be such a pleasant surprise! It just goes to show that appearances can be deceiving. It must have been a great feeling to discover those fabulous units around the back. Thanks for sharing your experience and choosing Colonial Motel. We hope to see you on your next trip.Best regards,

5 out of 5
Excellent service and nice touch of heating being turned on for arrival - much appreciated

Posted by on 18 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Linh

Dear Gareth,Thank you so much for your kind words! We're delighted to hear that you enjoyed our service and that the heating made your arrival more comfortable. We always aim to provide the best experience for our guests, and your feedback means a lot to us. We look forward to welcoming you back in the future.Best regards,

4 out of 5
Friendly staff. Good location.

Posted by on 4 Sep. 2023

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Comment from Hotel Management

7 Sep. 2023 by Linh

Dear Duane, Thank you so much for your compliment! We're thrilled to hear that you had a great experience during your stay with us. Once again, thank you for choosing Colonial Motel for your stay. We look forward to welcoming you back in the future and providing you with another wonderful stay. Best regards,

5 out of 5
Nice place to stay.

Posted by on 18 Apr. 2023

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Comment from Hotel Management

22 Apr. 2023 by Chris

Thank you for a wonderful review! We are so happy to hear that you found our services to surpass all of your expectations.Kind regards,

About the Colonial Motel Invercargill

Location 143 Mary Street, Invercargill, Southland 9810

Property Features

Colonial Motel Invercargill offers its guests tour/ticket assistance, barbecue grills, and a picnic area. Public spaces have free WiFi. Colonial Motel Invercargill also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Colonial Invercargill aparthotel is smoke free.

  • 1 floor
  • 13 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Colonial Motel Invercargill offers 13 accommodations with complimentary weekday newspapers and hair dryers. Accommodations have kitchens with microwaves. This Invercargill aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Microwave
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Desk

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 9 PM
  • Sunday - Sunday: 9:00 AM - 6:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 9 PM
  • Sunday - Sunday: 9:00 AM - 6:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. The property is professionally cleaned.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Best Western Colonial Invercargill
  • Best Western Colonial Motel Invercargill
  • Colonial Motels Mary Street Apartment
  • Colonial Motels Mary Street Invercargill
  • Colonial Motels Mary Street
  • Colonial Invercargill
  • Colonial Motel Invercargill South Island
  • Colonial Motels on Mary Street
  • Colonial Invercargill
  • Colonial Motel Invercargill Aparthotel
  • Colonial Motel Invercargill Invercargill
  • Colonial Motel Invercargill Aparthotel Invercargill

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.