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Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Lakefront Queenstown hotel in Queenstown City Centre with fitness centre

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Crowne Plaza Hotel Queenstown, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
Bar (on property)
Exterior
Standard Room, 1 King Bed, Balcony
Restaurant

Overview of Crowne Plaza Hotel Queenstown, an IHG Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
93 Beach Street, Queenstown, Otago, 9300
  • Popular LocationSKYCITY Wharf Casino1 min walk
  • Popular LocationPub on Wharf1 min walk
  • Popular LocationSteamer Wharf2 min walk
  • Popular LocationSteamer Wharf2 min walk

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

View from room

Standard Room, 2 Queen Beds, Balcony, Mountain View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 62 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

View from room

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

View from room

Standard Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express And Suites Queenstown, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (746)
The price is NZ$287
for 1 night
includes taxes & fees
2 May - 3 May
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the area

Queenstown

Crowne Plaza Hotel Queenstown, an IHG Hotel puts you in the heart of Queenstown, within steps of SKYCITY Wharf Casino and Steamer Wharf. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include a 24-hour business centre and conference space. Other amenities include free WiFi in public areas, a gym and ski storage. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .In proximity to this Queenstown City Centre hotel you'll find The Remarkables Ski Area.

What's nearby

  • Skycity Queenstown Casino - 4 min walk
  • Kiwi and Birdlife Park - 8 min walk
  • Skyline Gondola - 10 min walk
  • Queenstown Gardens - 13 min walk
  • Bob's Peak - 12 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 13 min drive

Restaurants

  • Fergburger - 3 min walk
  • Pub on Wharf - 1 min walk
  • Patagonia Chocolates - 3 min walk
  • Little Blackwood - 1 min walk
  • Smiths Craft Beer House - 3 min walk

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

Lakefront Queenstown hotel in Queenstown City Centre with fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Queenstown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Queenstown hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Queenstown, an IHG Hotel offers 139 accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transport

  • Ski shuttle nearby
  • Valet parking on site (NZD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10:30 AM for a fee: NZD 38 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Optional ski privileges
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 20 for children
  • Fee for wired Internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • One child aged 16 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Crowne Plaza Hotel Queenstown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Queenstown, an IHG Hotel?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Queenstown, an IHG Hotel on 12 May 2024 start from NZ$238.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Yep, Crowne Plaza Hotel Queenstown, an IHG Hotel has valet parking with in/out privileges for NZD 30.00 per night. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Hotel Queenstown, an IHG Hotel?

Yep, Crowne Plaza Hotel Queenstown, an IHG Hotel is a short 3-minute walk from Queenstown Beach.

Is Crowne Plaza Hotel Queenstown, an IHG Hotel family-friendly?

You bet! With amenities like kids' meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise Crowne Plaza Hotel Queenstown, an IHG Hotel is a hit with families.

Does Crowne Plaza Hotel Queenstown, an IHG Hotel serve breakfast?

Yep, visitors enjoy the buffet breakfast here! Available daily from 6 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Hotel Queenstown, an IHG Hotel?

No, Crowne Plaza Hotel Queenstown, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Hotel Queenstown, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Hotel Queenstown, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Hotel Queenstown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Friendly front desk staff. Hotel dated and in need of upgrade, although saying that it is very clean. Gym very disappointing, small, smelly and very limited equipment. Buffet breakfast good if you have no dietary requirements but wouldn't waste the additional money paying for it.
Stayed 9 nights in Jan 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
This accommodation was extremely convenient was close to restaurants tour operators . Great views and surprisingly quiet. Late January trip. Would recommend.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony of the lake staff friendly and helpful room was excellent
Stayed 5 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gautam, Issaquah

Stayed 3 nights in Dec 2023

6/10 Okay

Julie, Chicago

Liked: Cleanliness, staff & service
The Crowne Plaza Hotel is conveniently located in downtown Queenstown across the street from the Boardwalk and Lake Whakatipu. There are many good restaurants and stores within walking distance and it gets most of the essentials right; front desk personnel were welcoming and efficient, my room was clean, the bed was comfortable, it had an electric kettle, coffee and tea and a small refrigerator and there was hot water, good water pressure and efficient drainage in the shower. In other ways the Crowne Plaza Queenstown does not meet expectations; it advertised a 'courtyard view,' which turned out to be a very small space outside the patio door shared by all the other rooms facing the 'courtyard,' with no chairs, little space and a view only of the street several feet away. If you are going to spend any time in your room, you will probably want a view over the lake and preferably a few floors up from the ground floor. Also the bathroom in my room was old and in need of updating; the basin had cracks and while I was there the plastic covering on the bathroom light fell off. I expected more considering the high cost of these accommodations.
Stayed 1 night in Nov 2023

10/10 Excellent

Muralidhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023