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4.5 out of 5

"Facilities: Basic; Value: Over-priced, Could be better; Cleanliness: Lacking, Very worn and tired.; This place is absolutely NOT 5-star (as they self ... " More

By Danielle, from Australia - VIC - Melbourne on Tue 09 Dec 2014

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Hotel Description

A family-friendly stay in Kerobokan awaits you at Grand Avenue Bali. You'll be 3.7 km (2.3 mi) from Berawa Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials, and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to scooter/moped rentals. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 3.5-star Umalas hotel include Seminyak Square and Eat Street.

Two Bedroom Pool Villa

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

One Bedroom Pool Villa

Bed Count 2 King Beds Maximum Occupancy 3 Max

Three Bedroom Private Pool Villa

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Four Bedroom Private Pool Villa

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

One Bedroom suite Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Avenue Bali ratings based on 48 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Avenue Bali

Everyone (16) Couples (29) Family (3)
2 out of 5
Location: Too noisy, Too remote
Facilities: Shabby, Horrible, Run-down; Value: Over-priced; Service: Professional, Respectful; Cleanliness: Grubby;

Posted by on 5 Jan. 2015

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3 out of 5
Pros: Private pool was lovely.
Cons: Construction started whilst I was there, with no warning and no privacy. Workers could see into my pool and my bathroom - straight to my toilet.
Location: Uninspiring
Facilities: Basic; Value: Over-priced, Could be better; Cleanliness: Lacking, Very worn and tired.; This place is absolutely NOT 5-star (as they self-rate). It's worn and tired and change of management seems to be for the worse. This place is fading.

Posted by , from Australia - VIC - Melbourne on 9 Dec. 2014

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5 out of 5
Pros: The Staff and the Private peaceful villa with pool.
Cons: Needed more crockery and cutlery and a tea towel.
Location: Wonderful
Facilities: Good; Value: Fantastic; Next door is the most amazing Beauty massage and spa centre. Owned by Yucinta she is incredible, I tried most treatments, all were amazing.

Posted by , from Australia - SA - Regional SA on 11 Nov. 2014

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5 out of 5
Pros: Value for money in villa district with shuttle drop off and reasonable priced taxi return to Seminyak area.
Cons: Food not great so best to eat out. Most taxi drivers know the area but be ready to provide specific directions to hotel location once on street.
Location: Tranquil
Facilities: Home away from home; Value: Bargain; Service: Outstanding; Cleanliness: Spotless, Pristine; Great villa, helpful staff, filtered water provided in room.

Posted by , from Australia - VIC - Melbourne on 8 Oct. 2014

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5 out of 5
Pros: Service, facilities
Cons: Distance from beach
Location: Tranquil, Just right
Facilities: Outstanding; Value: Fantastic; Service: Flawless, Remarkable, Outstanding; Cleanliness: Spotless, Immaculate;

Posted by , from Australia - NSW - Regional NSW on 18 Sep. 2014

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5 out of 5
Pros: Service
Cons: Door locks need work
Location: Accessible
Value: A steal; Service: Flawless; Cleanliness: Beautiful;

Posted by , from Australia - WA - Fremantle on 9 Aug. 2014

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4 out of 5
Pros: Private pool, super friendly staff
Cons: A little run down
Location: 10 minutes from Seminyak
Facilities: N; Service: Extremely friendly; Definitely not 5-star, but very nice. Needs some maintenance.

Posted by , from Australia - VIC - Melbourne on 5 Aug. 2014

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3 out of 5
Pros: Swimming pool was nice. staff were very friendly but did not know simple things like how to send a postcard.
Cons: A big drawcard was the in room spa bath/jaccuzi as was stated as a feature of that room type. This was not the case. Nor was there a barr or restauran
Food (all room service & breakfast) was pretty gross. I was disappointed that most features stated on wotif didn't exist. The place was run down.

Posted by , from Australia - WA - Perth on 22 Jul. 2014

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Comment from Hotel Management

22 Jul. 2014 by

Dear Anonymous, Warms greeting from Grand Avenue Bali, thank you for your spending value time to write a review for Grand Avenue Bali. we are so glad to hear that you felt happy with our facility and friendly staff. moreover, thank you for some tips which are in your comment for us in order to be able to improve our service to be better. we are please to follow up the inconvenience caused we look forward to welcoming you at Grand Avenue Bali on next future. warms regards, All team @ GA

4 out of 5
Pros: Lovely staff
Cons: A bit remote. Loved the free shuttle though

Posted by , from New Zealand - Wellington on 25 Jun. 2014

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5 out of 5
Pros: Private pool
Cons: Location

Posted by , from Australia - WA - Perth on 23 Apr. 2014

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Property Features

Grand Avenue Bali offers its guests a children's pool, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Grand Avenue Bali. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 3.5-star Kerobokan hotel.

  • 20 guestrooms or units
  • Built in 2005
  • Manager's reception (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Free area shuttle; airport shuttle and beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Avenue Bali offers 20 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Kerobokan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Stove
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings

Food & Drink

The hotel hosts a free manager's reception daily.

Grand Avenue Bali has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Avenue Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets and service animals are not allowed at Grand Avenue Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 per person
  • Airport shuttle fee: USD 25 per vehicle
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Avenue Bali
  • Grand Avenue Bali Kerobokan
  • Grand Avenue Bali Villa
  • Grand Avenue Bali Villa Kerobokan
  • Grand Avenue Bali Hotel Kerobokan
  • Grand Avenue Bali Kerobokan
  • Grand Avenue Bali Hotel
  • Grand Avenue Bali Kerobokan
  • Grand Avenue Bali Hotel Kerobokan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.