Skip to main content
Beginning of main content
4.8 out of 5

"We used the ANA for proximity to the Shin Kobe line to access Hiroshima. It was excellent . The hotel itself is spacious and the staff were very helpf ... " More

By a verified traveller on Wed 13 Sep 2023

Enter dates to see availability

Hotel Description

You'll be connected to a shopping center at ANA Crowne Plaza Kobe, an IHG Hotel, and within just a 10-minute stroll of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Highlights at this luxury hotel include 7 restaurants, 3 bars/lounges, and a full-service spa.

The restaurant, Restaurant & Bar LEVEL 36, serves Italian cuisine and is open for lunch and dinner. Enjoy the gym and sauna. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 5-star Chuo Ward hotel include Nunobiki Falls and Kobe Oji Zoo.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$90* Per night/room 21 Apr. - 22 Apr.

Suite, 2 Bedrooms, Business Lounge Access, City View

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Business Lounge Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

ANA Crowne Plaza Kobe, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ANA Crowne Plaza Kobe, an IHG Hotel

Everyone (3) Couples (1)
5 out of 5
We used the ANA for proximity to the Shin Kobe line to access Hiroshima. It was excellent . The hotel itself is spacious and the staff were very helpful.

Posted by on 13 Sep. 2023

Was this review helpful to you?
5 out of 5
Best buffet breakfast ever! Lovely staff great lobby. Faint rumblings throughout from subway underneath the hotel but not a problem for me

Posted by on 17 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Jan. 2019 by ANA Crowne Plaza Kobe Guest Relations

Thank you for taking the time to tell us about your experience at ANA Crowne Plaza KOBE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing ANA Crowne Plaza Kobe.

4 out of 5

Excellent location

Pros: Location cannot be over emphasised, clean and modern enough
Cons: See general comments above but pricing in the hotel is out of kilter with the local region Concierge struggled to provide advice on local busses
Location: Herb garden on the door step, Kitano District just up the hill, a short walk to Sannomiya or take the subway just from the hotel
Excellent location, could not find a better base from which to explore the region and city, close to train station, Kitano District and the herb gardens, the hotel is clean, staff are friendly and overall I would return to this hotel Downsides, (there is always at least one) Prices such as for continental breakfast, for club sandwiches and coffee prices and coffee prices in the hotel way out of whack with local In hotel dining experience on the whole excellent (food quality and ambience) although if they could manage t bring out mains at the same time instead of waiting until one person has finished that would be a nice touch not a big one but it detracts Buffet dining, trays were not topped up promptly and over priced for the quality of the food on the whole That said I would return these are minor issues for the hotel

Posted by , from Brisbane on 9 May 2018

Was this review helpful to you?
5 out of 5

Kobe

Pros: Location and staff
Cons: Nothing
Location: Kobe. The habour, china town ropeway
Very close to the Shinkansen. Easy to get around Kobe with the loop bus. Great views of Kobe. And everything you expect from a ANA Crown.

Posted by , from sydney on 7 Mar. 2018

Was this review helpful to you?

About the ANA Crowne Plaza Kobe, an IHG Hotel

Location 1-Chome, Kitano-cho, Kobe, Hyogo-ken 650 0002

Property Features

ANA Crowne Plaza Kobe, an IHG Hotel offers its guests a full-service spa, a sauna, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include 23 meeting rooms and coworking spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kobe Kasuganomichi Station (1.5 km / 0.9 mi)
  • Metro station: Shinkobe Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ANA Crowne Plaza Kobe, an IHG Hotel offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.

Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.

Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Kobe
  • ANA Kobe
  • Crowne Plaza ANA Hotel Kobe
  • Crowne Plaza ANA Kobe
  • Crowne Plaza Kobe
  • Kobe ANA Crowne Plaza
  • Kobe Crowne Plaza
  • Ana Crowne Plaza Kobe Hotel Kobe
  • Crowne Plaza ANA Kobe Hotel

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.co.nz/Kobe-Hotels-ANA-Crowne-Plaza-Kobe,-an-IHG-Hotel.h1209540-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kobe-Hotels-ANA-Crowne-Plaza-Kobe,-an-IHG-Hotel.h1209540-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Kobe-Hotels-ANA-Crowne-Plaza-Kobe,-an-IHG-Hotel.h1209540-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.