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Cleveland Thermal Motel

3.0 star property
Comfortable motel near Polynesian Spa

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Cleveland Thermal Motel

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Property grounds
Three Bedroom Apartment
Three Bedroom Apartment
Shower, hair dryer, towels

Overview of Cleveland Thermal Motel

Reviews
8.8

Excellent

Popular amenities

  • Hot tub
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Explore the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Popular LocationEat Street17 min walk
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationPolynesian Spa3 min drive
  • AirportRotorua (ROT-Rotorua Regional)20 min drive

Room options

View all photos for Family One Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Two Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Pool View Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Pool View Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Stovetop
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
Microwave
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
Private bathroom
Hairdryer
Microwave
  • 90 sq m
  • Sleeps 7
  • 4 Single Beds

View all photos for Deluxe Studio

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Stovetop
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Wylie Court
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Parking included
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4.4 out of 5, Excellent, (411)
The price is NZ$304
for 1 night
includes taxes & fees
9 May - 10 May
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About the area

Rotorua

At Cleveland Thermal Motel you'll be within just a 10-minute stroll of Kuirau Park and Tribal Lights Cultural Theatre. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the Hot tub along with access to hot springs and a playground. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Koutu motel include Skyline Rotorua and Polynesian Spa.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Skyline Rotorua - 3 min drive
  • Polynesian Spa - 3 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • Social Club - 16 min walk
  • Gold Star Bakery - 14 min walk
  • Kfc - 12 min walk
  • Poco Tapas and Wine - 18 min walk
  • Cbk Craft Bar & Kitchen - 19 min walk

About this property

Cleveland Thermal Motel

Comfortable motel near Polynesian Spa
Cleveland Thermal Motel offers its guests hot springs, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a BBQ are also featured at Cleveland Thermal Motel. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Cleveland Thermal Motel offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM–10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 2 hot springs
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3.2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
    • LOCALIZE

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

What is the cancellation policy at Cleveland Thermal Motel?

Cleveland Thermal Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleveland Thermal Motel?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on 28 Apr 2024 start from NZ$169.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleveland Thermal Motel?

Yep, Cleveland Thermal Motel has a free self car park.

Does Cleveland Thermal Motel have a pool?

Cleveland Thermal Motel has a pool. The pool is open 7:00 AM to 10:00 PM.

Does Cleveland Thermal Motel serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Cleveland Thermal Motel?

No, Cleveland Thermal Motel does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Thermal Motel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Cleveland Thermal Motel?

No, pets are not allowed.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 381 reviews" "
Rating 8 - Good. 135 out of 381 reviews" "
Rating 6 - Okay. 35 out of 381 reviews" "
Rating 4 - Poor. 12 out of 381 reviews" "
Rating 2 - Terrible. 5 out of 381 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

Krystyna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Stayed 3 nights in Nov 2023

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great
Stayed 1 night in Nov 2023

10/10 Excellent

Vivienne

Stayed 1 night in Nov 2023

10/10 Excellent

Leo

Stayed 3 nights in Oct 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, roomy hotel room, that could do with some updating, and basic repairs such as a new washer for a badly dripping tap. The kitchen was roomy for a motel room too, with lots of bench space. The warm pool was great and I soaked a short while in one of the hot tubs as well. The bed was comfortable and the wi-fi worked. Walking distance to the steaming, bubbling hot pools of Kuirau Park.
Stayed 3 nights in Oct 2023

2/10 Terrible

Simone

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrible stay here, there were meant to be rules in place and the staff didnt inforce these. People talking loudly outside to horns being tooted. Wpuld not recomend staying here unless you like a lot of noise.
Stayed 3 nights in Oct 2023