Skip to main content
Beginning of main content
4.2 out of 5

"My family thoroughly enjoyed our time at the hotel, especially the heated pool🤗Loved our time at the hotel.staff were very helpful and pleasant. " More

By a verified traveller on Sun 16 Jul 2023

Enter dates to see availability

Hotel Description

A family-friendly stay in Rotorua awaits you at Distinction Rotorua Hotel and Conference Centre. Within a 30-minute stroll, you'll find Te Puia New Zealand Maori Arts and Crafts Institute and Redwoods Whakarewarewa Forest. Highlights at this eco-certified hotel include 2 restaurants, 4 spa tubs, and an outdoor swimming pool.

The restaurant, Mr Yakitori, serves Japanese cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room, kids' swimming pool, and pool loungers. Business travelers can take advantage of 6 meeting rooms and a conference center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free valet parking.

With a stay at this 4-star Fenton Park hotel, you'll be 2.6 km (1.6 mi) from Tamaki Maori Village and 2.6 km (1.6 mi) from Rotorua i-SITE Visitor Centre.

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$128* Per night/room 2 May - 3 May

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Distinction Rotorua Hotel and Conference Centre ratings based on 220 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Distinction Rotorua Hotel and Conference Centre

Everyone (95) Couples (61) Family (63)
5 out of 5
My family thoroughly enjoyed our time at the hotel, especially the heated pool🤗Loved our time at the hotel.staff were very helpful and pleasant.

Posted by on 16 Jul. 2023

Was this review helpful to you?
4 out of 5
It was a bit dark

Posted by on 15 Jul. 2023

Was this review helpful to you?
4 out of 5
paint on ceiling was coming away, caffetiere would be a nice touch, otherwise warm, comfortable and pleasant stay

Posted by on 11 Jul. 2023

Was this review helpful to you?
1 out of 5
Couldnt check in until 5.00pm. Absolutely spoilt the day

Posted by on 12 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

23 Jan. 2022 by Colin

We apologise but you hit un on a very busy day.

5 out of 5
Great location, lovely pool, nice facility. Our kids enjoyed the stay very much. Thank you to the wonderful staff. *** Special mention for the house keeping staff who are so friendly and welcoming.

Posted by on 10 Jan. 2022

Was this review helpful to you?
Comment from Hotel Management

23 Jan. 2022 by Colin

Thank you Erana

4 out of 5

Posted by on 14 Aug. 2021

Was this review helpful to you?
5 out of 5
It was great. No concerns from me and my family. Kids loved it

Posted by on 10 Aug. 2021

Was this review helpful to you?
4 out of 5
Nice family friendly hotel, but requires a little bit of updating for the bedroom interior and doors especially since it has a four star rating...

Posted by on 19 Jul. 2021

Was this review helpful to you?
5 out of 5
Very friendly staff and warm room. Good location and food

Posted by on 7 Jul. 2021

Was this review helpful to you?
4 out of 5

Posted by on 28 Jun. 2021

Was this review helpful to you?

About the Distinction Rotorua Hotel and Conference Centre

Location 390 Fenton Street, Rotorua, 3201

Property Features

As a guest of Distinction Rotorua Hotel and Conference Centre, you'll find 4 spa tubs, an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Distinction Rotorua Hotel and Conference Centre. Self parking and valet parking are free. This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Distinction Rotorua Hotel and Conference Centre offers 133 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Mr Yakitori - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Pavilion - Overlooking the garden, this café serves lunch and light fare. Open daily.

Kowhai - This restaurant serves breakfast only. Open daily.

D Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Children stay free
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DISTINCTION HOTEL
  • DISTINCTION HOTEL ROTORUA
  • Distinction Rotorua
  • DISTINCTION ROTORUA HOTEL
  • HOTEL DISTINCTION
  • HOTEL DISTINCTION ROTORUA
  • ROTORUA DISTINCTION
  • ROTORUA DISTINCTION HOTEL
  • Distinction Rotorua Conference
  • Distinction Rotorua Hotel and Conference Centre Hotel
  • Distinction Rotorua Hotel and Conference Centre Rotorua
  • Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing http://www.wotif.co.nz/Rotorua-Hotels-Distinction-Rotorua-Hotel-and-Conference-Centre.h889400-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Rotorua-Hotels-Distinction-Rotorua-Hotel-and-Conference-Centre.h889400-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Rotorua-Hotels-Distinction-Rotorua-Hotel-and-Conference-Centre.h889400-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.