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4.0 out of 5

"My kids enjoyed the pools and the loads of green space everywhere . However the tv didn’t work in our cabin and the games room definitely needs freshe ... " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

Rotorua Thermal Holiday Park places you steps from Whakarewarewa Hot Springs and within a 10-minute stroll of Te Puia New Zealand Maori Arts and Crafts Institute. Highlights at this holiday park include an outdoor swimming pool and in-room patios.

You can enjoy WiFi, featured in all 47 individually decorated accommodations. Housekeeping is available on request.

Enjoy the outdoor tennis court along with access to volleyball and a playground. Other amenities include WiFi in public areas, laundry facilities, and a microwave in a common area. There's also the convenience of free self parking.

In the area of this 3-star Springfield holiday park, you'll find Skyline Rotorua.

Basic Cabin

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 5 Max
NZ$87* Per night/room 28 Apr. - 29 Apr.

Self-Contained Unit

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Two Bedroom Motel

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Large Self-Contained Unit

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Kitchen Cabin

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Ensuite Kitchen Cabin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rotorua Thermal Holiday Park ratings based on 81 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rotorua Thermal Holiday Park

Everyone (37) Couples (11) Family (21) Other (1)
5 out of 5
Well look after

Posted by on 27 Mar. 2024

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4 out of 5
My kids enjoyed the pools and the loads of green space everywhere . However the tv didn’t work in our cabin and the games room definitely needs freshening up and the games need to be either replaced or fixed….

Posted by on 24 Feb. 2024

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3 out of 5
Comfortable room with tiny kitchen. Outside kids play area .swim and hot tub there .

Posted by on 21 Jan. 2024

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4 out of 5
Lots of onsite activities from individuals to families, even teams with a rugby field, basketball hoop, netball court(or tennis) and cricket pitch. Soak in the hot pools or swim in the pool. Friendly, helpful staff. Accommodation and camp sites caters for all, backpackers to motel units. Highly recommended.

Posted by on 19 Jan. 2024

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4 out of 5

Posted by on 28 Dec. 2023

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4 out of 5
Pool was not operating on Xmas Eve period. Frustrating if closed due to maintenance.

Posted by on 27 Dec. 2023

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4 out of 5
We've always liked staying at Rotorua Thermal Holiday Park. Its been a few years since we were last there but we were not disappointed. We stayed in a cabin - very nice and neat and tidy, very clean, the bed was very comfortable. The bathrooms and kitchen were also very clean.

Posted by on 6 Dec. 2023

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5 out of 5

Posted by on 19 Nov. 2023

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4 out of 5
.

Posted by on 3 Nov. 2023

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3 out of 5
the Cabin was clean, the overall Holidaypark was rather unkempt und not very well looked after.

Posted by on 30 Oct. 2023

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About the Rotorua Thermal Holiday Park

Location 463 Old Taupo Road (South End), Rotorua, 3015

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from June 1 to August 31:

  • Swimming pool

Property Features

Rotorua Thermal Holiday Park offers its guests an outdoor tennis court and an outdoor pool. Public spaces have WiFi for a fee. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Rotorua Thermal Holiday Park. Free self parking is available. Smoking is allowed in designated areas at this 3-star Rotorua holiday park.

  • 1 floor
  • 47 guestrooms or units
  • Built in 1960
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Outdoor tennis courts - 1
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Rotorua Thermal Holiday Park offers 47 accommodations with blackout drapes/curtains. Rooms open to patios. Each accommodation is individually decorated. This Rotorua holiday park provides wireless Internet access for a surcharge. Housekeeping is provided on request.

  • Private patio
  • Electric kettle
  • Housekeeping (on request)
  • Blackout drapes
  • Heating
  • Unique decor
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking the Powered Camper Site should note that they are required to bring their own caravan or camper van to hook up. Guests booking the Un-Powered Tent Site are required to bring their own tent.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:00 PM
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Thermal Holiday Park Campground
  • Thermal Holiday Park Campground
  • Rotorua Thermal Holiday Park
  • Thermal Holiday Park
  • Rotorua Thermal Holiday Park Hotel Rotorua
  • Rotorua Thermal Holiday Park Campsite
  • Thermal Holiday Park Campsite
  • Rotorua Thermal Park Rotorua
  • Rotorua Thermal Holiday Park Rotorua
  • Rotorua Thermal Holiday Park Holiday park
  • Rotorua Thermal Holiday Park Holiday park Rotorua

You should know

  • Pool access available from 7:30 AM to 10:00 PM.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.