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Hotel Description

At The Reef Resort you'll be within a 20-minute stroll of Lake Taupo and Taupo Hot Springs. Highlights at this beach motel include an outdoor swimming pool, free self parking, and a free airport shuttle.

Enjoy the spa tub and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 9 AM. There's also the convenience of limited parking.

Places within a 30-minute walk of this 4-star Waipahihi motel include Waipahihi Botanical Gardens and Three Mile Bay.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$235* Per night/room 2 Apr. - 3 Apr.

Luxury Studio, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Studio, 1 King Bed with Sofa bed, Pool View, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Apartment, 2 Bedrooms, Lake View, Lakeside

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Reef Resort ratings based on 207 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Reef Resort

Everyone (96) Couples (83) Business (1) Family (28)
5 out of 5
Lovely property in a great location. Pool and spa great and so warm on a winter day. Managers very friendly and helpful. Will stay agsin

Posted by on 21 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Karen

And we look forward to seeing you here again in the future- your review is much appreciated - the Team@ReefResort

5 out of 5
Well located place to enjoy the lake

Posted by on 6 Aug. 2023

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Comment from Hotel Management

6 Aug. 2023 by John

Many thanks for your great review

5 out of 5
Friendly hosts.

Posted by on 2 Mar. 2023

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Comment from Hotel Management

2 Mar. 2023 by Karen

Thank you for your wonderful review - we love it that you enjoyed your stay with us and many thanks for the coffee you brought me one morning - much appreciated.

4 out of 5
It is clean well located room had plenty of space albeit no opening window - only down side is the parking - if don’t get one out the front there is not much room in the other parks very very tight

Posted by on 7 Dec. 2022

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Comment from Hotel Management

7 Dec. 2022 by Karen

Thank you for taking the time to review us - yes parking is tight - parks are same size just cars have got so much bigger and sometimes people are inconsiderate parker's. The Team@ReefResort

5 out of 5
Fantastic haven for a getaway weekend facilities were on point will definitely be back 😃

Posted by on 2 Sep. 2022

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Comment from Hotel Management

2 Sep. 2022 by Karen

Thank you for taking the time to review us - sounds like you had a great time with us. Look forward to a return visit - the Team@ReefResort

5 out of 5
Friendly, welcoming, clean, quiet and enjoyable deck, just the ideal place. Thankyou *****

Posted by on 16 Feb. 2022

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Comment from Hotel Management

16 Feb. 2022 by Karen

Thank you for your lovely review - we appreciate it and always great to know that we are on the right track - again thanks from the Team@ReefResort

5 out of 5
Great set up and fantastic hosts

Posted by on 31 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Karen

Sounds like you really enjoyed your stay - thanks for the great review and hope to host you again in the future - Happy New Year from the Team@ReefResort

4 out of 5
Loved the warm pool .

Posted by on 15 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by Karen

Thank you for taking the time to review us - looks like you enjoyed your stay with us - see you next time - The Team @ Reef Resort

5 out of 5

Posted by on 6 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Karen

Many thanks for your great review

5 out of 5
Private spa and space, large balcony overlooking the lake in close proximity, large living areas with the three bedroom apartment, perfect home to home living, it had everything including robes! :) - Thanks for an awesome stay!

Posted by on 7 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Karen

What an awesome review - thank you. So pleased you enjoyed your stay with us and we look forward to hosting you again

Property Features

The Reef Resort offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly The Reef Resort. Limited free parking is available on a first-come, first-served basis. This 4-star Taupo motel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

The Reef Resort offers 21 air-conditioned accommodations with bathrobes and hair dryers. Guests can make use of the in-room refrigerators and microwaves. This Taupo motel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The Reef Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 5.50–24.00 for adults, and NZD 5.50–24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Resort Taupo
  • Reef Taupo
  • Reef Hotel Taupo
  • The Reef Hotel Taupo
  • Reef Resort Heritage Collection Taupo
  • Reef Resort Heritage Collection
  • Reef Heritage Collection Taupo
  • Reef Heritage Collection
  • The Reef Resort
  • The Reef Resort Heritage Collection
  • The Reef Resort Motel
  • The Reef Resort Taupo
  • The Reef Resort Motel Taupo
  • The Reef Resort Heritage Collection

You should know

  • Pool access available from 7:30 AM to 9:30 AM.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.