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4.3 out of 5

"Great property, friendly staff especially Iqbal for helping organise our transport to Gili " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

A family-friendly stay in Gili Trawangan awaits you at Vila Ombak Hotel. Within steps you'll find Gili Trawangan Beach and Gili Trawangan Ferry Terminal within a 10-minute stroll. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars, and a full-service spa.

A day of pampering can include massages and body scrubs along with reflexology and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the onsite kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and a terrace. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.

In the area of this 4-star Gili Trawangan hotel, you'll find Bangsal Harbor.

Garden Terrace Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$107* Per night/room 30 Mar. - 31 Mar.

Superior Lumbung Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Akoya Two Bedroom Pool Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Akoya One Bedroom Pool Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Lumbung Hut

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family Bungalow

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vila Ombak Hotel ratings based on 52 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vila Ombak Hotel

Everyone (22) Couples (26) Students (1) Family (3)
5 out of 5
Great property, friendly staff especially Iqbal for helping organise our transport to Gili

Posted by on 1 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by The Management Vila Ombak

Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon.

5 out of 5
Probably the best hotel on the island of Gili T with awesome facilities, friendly staff and good food.

Posted by , from Perth on 10 Mar. 2019

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Comment from Hotel Management

13 Mar. 2019 by Felisna

Thank you for your feedback, we are happy to know that you were enjoyed your stay with us and we are looking forward to welcoming you back to our lovely resort

5 out of 5

Fantastic spot, just close/far away enough to town

Pros: Really nice quiet environment, lots to do with 2 pools, games and facilities for the kids
Cons: Better beds, Villa pool went cloudy on last 2 days
Location: Close to town, close to beaches for sunsets, right by a dive centre, right by movies
Beautiful hotel with great facilities, from what we saw, it was the nicest on the island We loved every moment here The free bikes we got with our Villa were a VERY nice surprise Great breakfasts and dinners This place is just close enough to town to be easy to get to, just far enough to miss the hustle and bustle We had an issue on the last 2 days, our pool went cloudy, not a problem as we sued the main pool. Also the bed was a bit noisy at times

Posted by on 23 Jul. 2018

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Comment from Hotel Management

23 Jul. 2018 by Felisna

Thank you for staying with us. We appreciate for sharing your feedback. We are looking forward to welcoming you back very soon. Best regards.

5 out of 5

Beautiful gili

Highly recommended this place it's just beautiful and great for the price

Posted by , from Sydney on 8 Feb. 2018

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Comment from Hotel Management

13 Feb. 2018 by Felisna

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Has potential

Upon checking in the manager that checked us in wanted to go home and was very rude checking us in. Immediately we had issues with the faulty air con. Informed the manager we required a room change and were again treated disrespectfully, he tried to give us a smaller room and said it was an upgrade until I showed him the prices on the website. The night manager came in and sorted our issues immediately and gave us a better room with no issues. From there the place was nice and the room good except the ac wasn't sufficient as the doors don't seal. This resort has potential but the staff at the front desk need training as the check out process was poor also.

Posted by , from perth on 11 Dec. 2016

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2 out of 5

If you like pool time don't stay here

Pros: The location
There were renovations going on that we were not told about when booking so there was only 1 very small pool for everyone to share. We could not get a seat around the pool for the 5 days we stayed. The linen on our bed was dirty. The bathroom was so dark that we could hardly see ourselves in the mirror. There was a large crack in the door to our room that we could see through. The food at breakfast was terrible so we didn't bother eating there after the 1st morning nor did we try dinner. It is not worth the money!

Posted by , from Melbourne on 5 Jun. 2016

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4 out of 5

Nice resort, fairly pricey

Nice hotel, compared to other options is pricey. But pretty good

Posted by on 6 Mar. 2016

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5 out of 5

Very great place to stay

Very close to main strip about 6 min walk, in a good location so it's quiet

Posted by , from melbourne on 12 Jan. 2016

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1 out of 5

The pools were so old and dirty

Not a good experience at all. Rude staff, rooms are a lot older than they look in the pictures and now have a seen pools at dirty before. Around the front pool the paving is that old it's all coming up, mayor OH&S

Posted by on 11 Jan. 2016

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4 out of 5

Fantastic

The staff were all very pleasant. Even though we were very happy with our room we did get upgraded. For the price we paid this hotel is definitely value for money.

Posted by , from p on 28 Apr. 2015

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Property Features

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Vila Ombak Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, a garden, and a terrace. Free self parking is available. This 4-star Gili Trawangan hotel is smoke free.

  • 148 guestrooms or units
  • 2 bars by the pool
  • Built in 1998
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Vila Ombak Hotel offers 148 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Gili Trawangan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Sitting area
  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Vila Ombak Hotel has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Vila Ombak Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30–100 for adults, and USD 30–100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ombak
  • Hotel Vila Ombak
  • Ombak
  • Ombak Hotel
  • Vila Ombak
  • Vila Ombak Gili Trawangan
  • Vila Ombak Hotel
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Hotel
  • Vila Ombak Hotel Gili Trawangan
  • Vila Ombak Hotel Hotel Gili Trawangan

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.