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3.5 out of 5

"Great location easy travel to key tourist attractions " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

Holiday Inn London-Kensington Forum places you in the center of London, within just a 15-minute stroll of Natural History Museum and Victoria and Albert Museum. Highlights at this hotel include 2 restaurants and 2 bars/lounges.

All 906 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining convenient. Pillow menus and free toiletries are nice touches to enhance your stay. Safes, hair dryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star London City Centre hotel include Science Museum and Royal Albert Hall.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$94* Per night/room 10 Dec. - 11 Dec.

Executive Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn London-Kensington Forum ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn London-Kensington Forum

Everyone (3) Couples (1) Family (2)
4 out of 5
Great location easy travel to key tourist attractions

Posted by on 26 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Irene

Dear Valued Guest, We are very happy with you 4 out of 5 ranking, thank you for rating us! Best Regards. Irene Ortega. Guest Relations Manager

1 out of 5
Good location but very run down. The sofa bed still had the old sheets on it when we arrived. The lifts were pretty ordinary - half the time they didn't stop at your floor. Bathrooms need some work - very tired.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Irene

Dear Valued Guest, Thank you for rating and commenting your stay and I am sorry to read that your stay with us did not meet your needs. Please do not hesitate to contact us if there is something we could do.Kind regards, Irene. Guest Relations Manager

4 out of 5
Very convenient location. Good price! Friendly atmosphere.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Irene

Dear Valued Guest, We are happy you have had a good satay with us, thank you for ranting and commenting. Kind Regards. Irene. Guest Relations Manager

4 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Irene

Dear Valued Guest, I would like to thank you for ranking us with 4 stars! Best Regards, Irene Ortega Guest Relations Manager

5 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Irene

Dear Valued Guest, On behalf of the Holiday Inn Kensington Forum Team, I would like to thank you for your amazing 5 starts. Kind Regards, Irene Ortega Guest Relations Manager

3 out of 5
Hotel is looking a bit old. Location close to underground station, restaurants and shops. Staff don't seem overly friendly but it's okay for a short stay.

Posted by , from Sydney on 1 Nov. 2018

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Comment from Hotel Management

1 Nov. 2018 by Irene

Dear Vivienne , Thank you for rating us, following your stay. We hope to see you again in a near future. Best Regards. Irene Ortega Guest Relations Manager

About the Holiday Inn London-Kensington Forum

Location 97 Cromwell Road, London, England SW7 4DN

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 631 square feet (59 square meters). A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London-Kensington Forum. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 906 guestrooms or units
  • 27 levels
  • 2 dining venues
  • 2 bars or lounges
  • 631 sq ft of conference space
  • 59 sq m of conference space
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (87.3 km / 54.3 mi)
  • Train station: Kensington (Olympia) Station (2.3 km / 1.4 mi)
  • Metro station: Gloucester Road Underground Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London-Kensington Forum offers 906 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 10:30 AM.

Holiday Inn London-Kensington Forum has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self parking fee: GBP 41.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Forum Holiday Inn
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn Forum Hotel London-Kensington
  • Holiday Inn Forum London-Kensington
  • Holiday Inn London-Kensington
  • Holiday Inn London-Kensington Forum
  • London-Kensington Forum
  • London-Kensington Forum Holiday Inn
  • London-Kensington Holiday Inn
  • Holiday Inn London Kensington Forum Hotel London
  • Holiday Inn Forum Hotel
  • Holiday Inn London Kensington Forum England
  • London Kensington Forum London
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn London-Kensington Forum London
  • Holiday Inn London-Kensington Forum Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.