"Great location beautiful looking hotel all fantastic BUT music in dining room was WAY TO LOUD. We could not hear our service person and she couldnt he ... " More
This pet-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a coffee shop/cafe and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.
Places within a 30-minute walk of this 4-star Shoreditch hotel include Brick Lane and Old Spitalfields Market.
23 Oct. 2022 by HEMAN | RECEPTION MANAGER
Dear Natalene,Thank you for taking the time to tell us about your experience at the Mama Shelter London Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is saddening to hear the challenge you encountered due to the loud music in the restaurant. We have addressed the feedback directly to our restaurant management team to ensure this does not reoccur again.At Mama Shelter, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. A fitness center, a terrace, and a vending machine are also featured at Mama Shelter London - Shoreditch. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mama Shelter London - Shoreditch offers 194 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Mama Shelter London - Shoreditch has a restaurant on site.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.