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4.0 out of 5

"Great location beautiful looking hotel all fantastic BUT music in dining room was WAY TO LOUD. We could not hear our service person and she couldnt he ... " More

By a verified traveller on Mon 29 Aug 2022

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Hotel Description

At Mama Shelter London - Shoreditch you'll be within just a 15-minute stroll of Columbia Road Flower Market and Victoria Park. Highlights at this hotel include a restaurant, a bar/lounge, and karaoke.

This pet-friendly hotel offers free WiFi in public areas, a fitness center, and concierge services. Added amenities include a coffee shop/cafe and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Places within a 30-minute walk of this 4-star Shoreditch hotel include Brick Lane and Old Spitalfields Market.

Double Room, 1 Double Bed (Medium Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$193* Per night/room 5 May - 6 May

Room, 1 Single Bed (Small Mama)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, 3 Single Beds (Large Mama)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, 1 Double Bed (Small Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, 1 Queen Bed (Large Mama)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed, Accessible (Large Mama)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mama Shelter London - Shoreditch ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mama Shelter London - Shoreditch

Family (1)
4 out of 5
Great location beautiful looking hotel all fantastic BUT music in dining room was WAY TO LOUD. We could not hear our service person and she couldnt hear us. It kinda ruined our dinner no one bothered speaking and we ate and left with our ears bleeding from the wall of sound.

Posted by on 29 Aug. 2022

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Comment from Hotel Management

23 Oct. 2022 by HEMAN | RECEPTION MANAGER

Dear Natalene,Thank you for taking the time to tell us about your experience at the Mama Shelter London Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is saddening to hear the challenge you encountered due to the loud music in the restaurant. We have addressed the feedback directly to our restaurant management team to ensure this does not reoccur again.At Mama Shelter, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

About the Mama Shelter London - Shoreditch

Location 437 Hackney Road, London, England E2 8PP

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. A fitness center, a terrace, and a vending machine are also featured at Mama Shelter London - Shoreditch. This 4-star London hotel is smoke free.

  • 194 guestrooms or units
  • 4 levels
  • Built in 2008
  • Karaoke
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Cambridge Heath Station (0.5 km / 0.3 mi)
  • Metro station: Bethnal Green Underground Station (0.9 km / 0.6 mi)

Room Amenities

Mama Shelter London - Shoreditch offers 194 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Mama Shelter London - Shoreditch has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 22 for adults and GBP 11 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Shoreditch
  • Shoreditch London
  • Days Shoreditch
  • Days Hotel London
  • Days Shoreditch
  • Mama Shelter London Opening September 2019 Hotel
  • Mama Shelter Opening September 2019 Hotel
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  • Mama Shelter London (Opening On September 1st 2019) Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.