"Lily and Charlie are fanatic staff members would highly recommend staying here! Top job to the chief meals were wonderful. We will be back until the ... " More
A day of pampering can include deep-tissue massages, hot stone massages, and body wraps. The fine-dining restaurant, Elysian, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, free pool cabanas, and pool loungers as well as access to kayaking. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:00 AM.
Sights in the region of this 4.5-star Whitsundays hotel include Hamilton Island Marina and Cedar Creek Falls.
16 Sep. 2023 by Elysian Retreat
Hi Paul, we are really disappointed to see this review. Your departure golf buggie transfer turned out poorly as the third party company we had recently partnered with went to the Mars charters office to collect you but you had already walked to the marina. We were confused why we did not receive a phone call from this company when they could not find you (at this stage you had already begun walking to the airport). This third party company expressed their remorse between the breakdown in communication with their staff member and us. Both companies have certainly learnt from this incident and have refined our practice together to ensure this does not happen again.We refunded the cost of these transfers and a spa treatment you had on the island as an apology.When I found out about the incident (as you had already arrived at the airport) I rang and spoke to your wife Georgina to sincerely apologise.At the time Georgina expressed what a wonderful 7 days you both had and noted on the staffs attentiveness, care and the food served. We wish yourself and Georgina all the best for the future.
8 Jan. 2023 by Lily
Good morning Warren, thank you so much for leaving such a nice review about Elysian Retreat. It looks like you had a wonderful time and we hope to see you again on Long Island in the Whitsunday Islands. Kind regards, Elysian Retreat Team.
25 Oct. 2020 by Charlton
Thank you so much for your wonderful review Marty, we loved having you :) We wish you all the best!
Elysian Luxury Eco Island Retreat is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. At Elysian Luxury Eco Island Retreat, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers an outdoor pool, a garden, and a terrace. Smoking is allowed in designated areas at this 4.5-star Whitsundays hotel.
Elysian Luxury Eco Island Retreat offers 10 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Whitsundays hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 58-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and hair dryers can be requested.
Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Elysian - This beachfront fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Special check-in instructions:
Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To get to the property, guests need to transfer by Boat or helicopter. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this property at least 5 days prior to arrival to reserve a helicopter transfer to the resort.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.