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3.8 out of 5

"Lily and Charlie are fanatic staff members would highly recommend staying here! Top job to the chief meals were wonderful. We will be back until the ... " More

By a verified traveller on Sat 07 Jan 2023

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Hotel Description

A luxury stay in Whitsundays awaits you at Elysian Luxury Eco Island Retreat. You'll find Hamilton Island Golf Club and Conway National Park in the area. Highlights at this all-inclusive hotel include a full-service spa, a private beach, and a restaurant.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps. The fine-dining restaurant, Elysian, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, free pool cabanas, and pool loungers as well as access to kayaking. Plus you'll find free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:00 AM.

Sights in the region of this 4.5-star Whitsundays hotel include Hamilton Island Marina and Cedar Creek Falls.

Oceanfront Villa with Private Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oceanfront villa with Outdoor shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oceanfront villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elysian Luxury Eco Island Retreat ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Elysian Luxury Eco Island Retreat

Everyone (2) Couples (2)
1 out of 5
Beautiful place when you get there. The booking and transfers desk are atrocious and incompetent

Posted by on 8 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Elysian Retreat

Hi Paul, we are really disappointed to see this review. Your departure golf buggie transfer turned out poorly as the third party company we had recently partnered with went to the Mars charters office to collect you but you had already walked to the marina. We were confused why we did not receive a phone call from this company when they could not find you (at this stage you had already begun walking to the airport). This third party company expressed their remorse between the breakdown in communication with their staff member and us. Both companies have certainly learnt from this incident and have refined our practice together to ensure this does not happen again.We refunded the cost of these transfers and a spa treatment you had on the island as an apology.When I found out about the incident (as you had already arrived at the airport) I rang and spoke to your wife Georgina to sincerely apologise.At the time Georgina expressed what a wonderful 7 days you both had and noted on the staffs attentiveness, care and the food served. We wish yourself and Georgina all the best for the future.

4 out of 5

Posted by on 11 Apr. 2023

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5 out of 5
Lily and Charlie are fanatic staff members would highly recommend staying here! Top job to the chief meals were wonderful. We will be back until then please take care.

Posted by on 7 Jan. 2023

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Comment from Hotel Management

8 Jan. 2023 by Lily

Good morning Warren, thank you so much for leaving such a nice review about Elysian Retreat. It looks like you had a wonderful time and we hope to see you again on Long Island in the Whitsunday Islands. Kind regards, Elysian Retreat Team.

5 out of 5
Just spent 5 nights at Elysian- this place is brilliant! The staff are amazing people, the food is magnificent and the villas and swimming is beautiful. Most relaxing holiday we have had in a long time!

Posted by , from Brisbane on 24 Oct. 2020

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Comment from Hotel Management

25 Oct. 2020 by Charlton

Thank you so much for your wonderful review Marty, we loved having you :) We wish you all the best!

About the Elysian Retreat, Whitsunday Islands (Adults Only)

Location Long Island, Whitsundays, QLD 4802

All-inclusive Details

  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Alcoholic beverages not included
  • Snorkelling included
  • Kayaking included
  • Motorised water sports not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Buffet and à la carte dining
  • Local beverages and soft drinks only

Property Features

Elysian Luxury Eco Island Retreat is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. At Elysian Luxury Eco Island Retreat, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers an outdoor pool, a garden, and a terrace. Smoking is allowed in designated areas at this 4.5-star Whitsundays hotel.

  • 1 floor
  • 10 guestrooms or units
  • 12 buildings
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1994
  • Cooked-to-order breakfast (free)
  • Deli
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Room Amenities

Elysian Luxury Eco Island Retreat offers 10 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Whitsundays hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 58-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony (furnished)
  • Separate bedroom
  • Sitting area
  • Stocked minibar (free)
  • MP3 dock
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Elysian - This beachfront fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 10:00 AM
  • Minimum check-in age is: 16
  • Check-in time ends at 5:00 PM

Special check-in instructions:

Guests must transfer via Boat or helicopter to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To get to the property, guests need to transfer by Boat or helicopter. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property at least 5 days prior to arrival to reserve a helicopter transfer to the resort.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 16
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Guest will receive an email before arrival 2 weeks
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 1390.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elysian Retreat Resort Long Island
  • Elysian Retreat Resort
  • Elysian Retreat All-Inclusive Hotel Long Island
  • Elysian Retreat All-Inclusive Hotel
  • Elysian Retreat All-Inclusive Long Island
  • Hotel Elysian Retreat - All-Inclusive Long Island
  • Long Island Elysian Retreat - All-Inclusive Hotel
  • Hotel Elysian Retreat - All-Inclusive
  • Elysian Retreat - All-Inclusive Long Island
  • Elysian Retreat All Inclusive
  • Elysian Retreat All-Inclusive
  • Elysian Retreat
  • Elysian Retreat Inclusive Long

You should know

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.