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Oaks Mackay Carlyle Suites

4.0 star property
Upscale hotel in Mackay with outdoor pool

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Oaks Mackay Carlyle Suites

Photo gallery for Oaks Mackay Carlyle Suites

Outdoor pool
View from room
Desk, laptop workspace, iron/ironing board, cots/infant beds
Desk, laptop workspace, iron/ironing board, cots/infant beds
Lobby

Overview of Oaks Mackay Carlyle Suites

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
23 Alfred Street, Mackay, QLD, 4740
  • Popular LocationBluewater Lagoon2 min drive
  • Popular LocationHarrup Park3 min drive
  • Popular LocationMackay Base Hospital5 min drive
  • AirportMackay, QLD (MKY)8 min drive

Room options

View all photos for Hotel Room

Desk, laptop workspace, iron/ironing board, cots/infant beds

Hotel Room

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Hotel Room (No Housekeeping)

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Clothes dryer
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Apartment (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

1 Bedroom Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 61 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Fridge, microwave, electric kettle

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Dual Key Apartment

Fridge, microwave, electric kettle

3 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 103 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Dual Key Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

2 Bedroom Dual Key Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Quest Mackay on Gordon
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (325)
The price is NZ$306
for 1 night
includes taxes & fees
3 May - 4 May
Quest Mackay on Gordon

About the area

Mackay

Oaks Mackay Carlyle Suites places you in the centre of Mackay, within just a 15-minute stroll of Queens Park Orchid House and Mackay Enertainment and Convention Centre. Highlights at this hotel include dryers, free WiFi and balconies. .This smoke-free hotel offers an outdoor pool and free WiFi in public areas, and has dry cleaning/laundry services. Additionally, you'll find tour/ticket assistance, luggage storage and a front desk safe. .Places within a 15-minute walk of this 4-property class Mackay hotel include Jubilee Park and Artspace Mackay.

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk
  • Caneland Central - 2 min drive
  • Bluewater Lagoon - 2 min drive
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • McDonald's - 7 min walk
  • Woodman's Axe - 10 min walk
  • Burger Urge - 4 min walk
  • Vella's Fish Bar - 6 min walk
  • Cold Rock Ice Creamery - 10 min walk

About this property

Oaks Mackay Carlyle Suites

Upscale hotel in Mackay with outdoor pool
Oaks Mackay Carlyle Suites offers its guests an outdoor pool, tour or ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. Oaks Mackay Carlyle Suites also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Mackay hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 6 levels
  • Built in 2015
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Oaks Mackay Carlyle Suites offers 44 air-conditioned accommodations with DVD players and a hairdryer. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Building
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • DVD player
  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

What is the cancellation policy at Oaks Mackay Carlyle Suites?

Oaks Mackay Carlyle Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Mackay Carlyle Suites?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on 21 Apr 2024 start from NZ$194.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Oaks Mackay Carlyle Suites?

The closest beach to Oaks Mackay Carlyle Suites is Lamberts Beach (8.8 km).

Does Oaks Mackay Carlyle Suites have a pool?

Oaks Mackay Carlyle Suites has an outdoor pool.

Is Oaks Mackay Carlyle Suites family-friendly?

You bet! With amenities like an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise Oaks Mackay Carlyle Suites is a hit with families.

Is there a free airport shuttle available at Oaks Mackay Carlyle Suites?

No, Oaks Mackay Carlyle Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Mackay Carlyle Suites?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Mackay Carlyle Suites?

No, only service animals are allowed.

Oaks Mackay Carlyle Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 325 reviews" "
Rating 8 - Good. 131 out of 325 reviews" "
Rating 6 - Okay. 36 out of 325 reviews" "
Rating 4 - Poor. 17 out of 325 reviews" "
Rating 2 - Terrible. 11 out of 325 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Stayed 2 nights in Jan 2024

6/10 Okay

Daniel

Business traveller, Travelled with group
Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Stayed 3 nights in Nov 2023

6/10 Okay

Nick

Business traveller
Liked: Cleanliness
The position was not good. Bit of a walk to go anywhere
Stayed 2 nights in Nov 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit had everything we needed for our stay
Stayed 2 nights in Nov 2023

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
It suited our stay
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Stayed 2 nights in Sep 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Stayed 2 nights in Aug 2023