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4.3 out of 5

"Staff were very friendly, food good. Facilities could do with a little bit of updating. Otherwise the stay was great. " More

By a verified traveller on Fri 12 Apr 2024

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Hotel Description

A family-friendly stay in Sonaisali Island awaits you at DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island. You'll be 17.4 km (10.8 mi) from Port Denarau and 17.7 km (11 mi) from Port Denarau Marina. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing day at Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, and pool loungers as well as access to horse riding/rentals. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Sonaisali Island hotel include Namaka Market and Wailoaloa Beach.

Room, 2 Queen Beds, Balcony, Beachfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$230* Per night/room 29 Apr. - 30 Apr.

Premium Room, 1 King Bed, Ocean View, Beachfront (BURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Ocean View (Bure)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds, Ocean View (Bure)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (BURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island ratings based on 119 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Everyone (60) Couples (14) Family (32)
5 out of 5
Yes

Posted by on 12 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Sera

Dear Tsitsi,Bula Vinaka and Greetings from DoubleTree Resort Fiji.Thank you for your positive rating. We look forward to seeing you all again for more fantastic experiences.Island Regards,Resort Management

4 out of 5
Staff were very friendly, food good. Facilities could do with a little bit of updating. Otherwise the stay was great.

Posted by on 12 Apr. 2024

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Comment from Hotel Management

15 Apr. 2024 by Sera

Dear Georgina,Bula Vinaka and Sunny Greetings from DoubleTree Resort.It is a pleasure to hear that you had a wonderful stay here in our resort. Thank you for speaking highly of our team members. We hope to see you again.Vinaka and Island Regards,Resort Management.

4 out of 5
Overall this is a wonderful property with great facilities. Most of the staff were super helpful and friendly. Unfortunately we had a reoccurring issue with our power tripping but in most cases maintenance was very prompt in coming to rectify the issue. The staff at the bars and restaurants were extremely charismatic, enthusiastic and helpful! The location is great being slightly disconnected from the mainland but with boats running frequently, we never waited more than 2 minutes for a boat. The tour desk at the hotel was handy with all transfers being coordinated on our behalf. The buffet food options were lovely and the swim up bar was a nice touch! Would definitely stay here again.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by Sera

Dear Ebony,Bula Vinaka and Sunny Greetings from DoubleTree Resort.Thank you for taking the time to send us your review following your recent stay in our resort. We are glad to hear that you enjoyed the services provided by our team members. We are proud of them and their commitment to ensure that all our valued guests are well looked after.Your comments in regard to the power supply tripping has also been noted and we regret the inconveniences you encountered. We hope that you will one day return to our shores for more great memories.Vinaka & Island Regards,Resort Management.

5 out of 5

Posted by on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Sera

Dear Samantha,Bula Vinaka and Greetings from DoubleTree Resort.Thank you for your positive rating following your recent stay in our beautiful resort.We hope that we may again have the opportunity to welcome you back in the future, leaving you with more memories of our resort and its of hardworking staff.Island Regards, Resort Management.

4 out of 5
Staff - lots of positives with some negatives that can be worked on. No split beds on arrival, one toilet role for 4 people, 2 towels for 4 people - all workable

Posted by on 8 Jan. 2024

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5 out of 5
Great little resort that I would highly recommend for a short stay. Not a lot of eating options (Buffet or A La Carte only), but decent pricing for a Fijian resort. Staff are extremely attentive and friendly. Less family orientated, so was a much quieter, relaxed vibe. Stayed in a bure which was worth the extra money. Cannot recommend this place enough. Photo's online don't do it justice! Beautiful property to walk around.

Posted by on 6 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by dt

We are so grateful for your 5* rating! Your feedback is extremely important to us, as it helps us to know that we are providing the best service possible. We're glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. We hope to have the opportunity to host you again in the future.Kind Regards,DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

5 out of 5
I would highly recommend this property because it was always clean and well maintained. The staff there were absolutely beautiful an so welcoming. We enjoyed our stay for the 1 week we were there. Breakfast staff Toks, Jim & Tia were so lovely to us every morning never failed to let us down definitely 10/10 for them. Our Bar staff Amini & Pate hands down the most sociable staff to connect with an communicate with 10/10 customer service was on point an all the laughs. Our Buggy driver Jone always kept us safe an attended to bring us what we needed in the room everyday when he was on shift. Thank you very much double tree we will be back again xxx from the B78 girls 😊

Posted by on 6 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by dt

Dear Moka,Thank you for the great feedback. We are glad that you had a wonderful stay with us, and we are proud of the great service from Toks, Jim, Tia, Amini, Jone and Pate.We will share feedback to them for their 10/10 customer service.Regards,The DoubleTree Management Team.

5 out of 5
The service was exceptional

Posted by on 1 Nov. 2023

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Comment from Hotel Management

1 Nov. 2023 by DT

Dear Sandra,Thank you for the 5* rating and it was lovely to know that you have a lovely stay. Regards,The DoubleTree Management Team.

3 out of 5
The property was pretty run down and very very basic. There is no beach access and the island is quite far out of the way. The staff were fanatsic, we enjoyed pool, swim up bar and food and drinks.

Posted by on 27 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by DT

Dear Hannah Charlote,Thank you for taking the time to write a review about your experience. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our services and facilities.We look forward to hosting you again and hope to see you soon.Kindest regards,The DoubleTree Management Team.

4 out of 5
Substantial complex, catering to everybody. Clean and tidy rooms.

Posted by on 24 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by DT

Dear Luana,Thank you for recommending our resort and it was nice to see that you enjoyed our clean and tidy rooms.We are looking forward to welcoming you again. Regards,The DoubleTree Management team

About the DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Location Naisali Island, Sonaisali Island,

Property Features

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include meeting rooms and limo/town car service. A fitness center, spa services, and a terrace are also featured at the family-friendly DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island. Smoking is allowed in designated areas at this 4-star Sonaisali Island hotel.

  • 120 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Property shuttles: Airport shuttle

Room Amenities

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island has 2 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately FJD 45 for adults and FJD 22.50 for children
  • Fee for in-room wireless internet: FJD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: FJD 9.95 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonaisali Island Resort
  • Fiji Sonaisali Island Resort
  • DoubleTree Resort Hilton Hotel Fiji Sonaisali Island
  • Hotel Sonaisali Island
  • Sonaisali Island Hotel Fiji
  • Sonaisali Island Resort Fiji Hotel Sonaisali Island
  • DoubleTree Resort Hilton Hotel Fiji
  • DoubleTree Hilton Fiji Sonaisali Island
  • DoubleTree Hilton Fiji
  • DoubleTree Resort by Hilton Hotel Fiji Sonaisali Island
  • DoubleTree Resort by Hilton Hotel Fiji Sonaisali Island
  • DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island Hotel

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.