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4.4 out of 5

"Beautiful 5 star hotel, great service & facilities. " More

By a verified traveller on Tue 19 Mar 2024

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Hotel Description

A luxury stay in Sunshine Coast awaits you at Sofitel Noosa Pacific Resort. Within steps you'll find Hastings Street and Noosa Beach within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering at AQUA Day Spa can include deep-tissue massages, detox wraps, and body wraps along with access to the spa tub and steam room. The restaurant, Noosa Beach House, is open for breakfast, lunch, and dinner. Noosa Beach House Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym, spa tub, sauna, and pool cabanas. 8127 square feet (755 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Noosa Heads hotel include Noosa Spit Recreation Reserve and Weyba Creek Bushland Reserve North.

Superior Room, 2 Double Beds (Village View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$524* Per night/room 28 Apr. - 29 Apr.

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sofitel Noosa Pacific Resort ratings based on 137 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Noosa Pacific Resort

Everyone (100) Couples (18) Family (15) Other (1)
5 out of 5
Beautiful 5 star hotel, great service & facilities.

Posted by on 19 Mar. 2024

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5 out of 5
Our favorite holiday spot!

Posted by on 25 Feb. 2024

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Comment from Hotel Management

6 Mar. 2024 by HA617

Bonjour Biljana,Thank you so much much for your lovely review. We genuinely appreciate it.Warm Regards,Vianne BirrellRooms Division Manager

4 out of 5
A great location. Lovely staff. Beds are uncomfortable.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

9 Oct. 2023 by HA617

Bonjour Liz,We are delighted you had such a nice visit. I am sorry to hear you found the bed uncomfortable - we do have various toppers to try for a future visit.Warm Regards,Vianne BirrellRooms Division Manager

3 out of 5
The hotel itself is lovely and the staff were great. Unfortunately the room we got was possibly the worst room in the hotel which was disappointing considering it wasnt fully booked. The room was located above both reception and the main entrance carpark so was extremely noisy and had no privacy. For almost $700 a night I was extremely disappointed.

Posted by on 26 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by HA617

Bonjour Danielle,Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that elements of your experience did not meet your expectations; please allow me to express my sincerest apologies.Our village view rooms unfortunately all face the Bay Village shopping centre and the hotel was fully booked. Rooms located facing the pool and river are available at a small price difference. I am pleased you enjoyed the hotel itself and staff service during your stay. If you do look to return please reach out so the team can assist you. Warm Regards,Vianne BirrellRooms Division Manager

3 out of 5

Posted by on 19 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by HA617

Bonjour Kate,Thank you for choosing to stay with us. I am sorry your stay wasn't as we would have liked given your rating. I hope you shared directly any feedback.Warm Regards,Vianne BirrellRooms Division Manager

5 out of 5
Very friendly staff. Wonderfully convenient.

Posted by on 30 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by HA617

Bonjour Carolyn,Thank you so much for taking the time to provide feedback on your stay. I am so pleased you enjoyed your stay with us.Warm Regards,Vianne BirrellRooms Division Manager

5 out of 5
We thoroughly enjoyed our Sofitel stay.

Posted by on 13 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by HA617

Bonjour Andrew,We are delighted you had such a wonderful stay at Sofitel Noosa Pacific Resort. Thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

5 out of 5
Great central location. Minor plumbing issue dealt With promptly with offer of room change. Staff were friendly and helpful.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by HA617

Bonjour Liz,We appreciate your feedback. Thank you so much for choosing to stay with us at Sofitel Noosa Pacific Resort. Warm Regards,Vianne BirrellRooms Division Manager

1 out of 5

Posted by on 9 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by HA617

Bonjour Alex,I am sorry to read of your disappointment - technical glitches do occasionally occur. Please accept our sincerest apologies. I do hope you enjoyed the upgrade to the Prestige suite.Warm Regards,Vianne BirrellRooms Division Manager

5 out of 5
The whole experience was great!

Posted by on 9 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by HA617

Bonjour Alexander,Thank you for sharing feedback on your stay. We are so pleased you had a memorable visit to Noosa. We look forward to seeing you time.Warm Regards,Vianne BirrellRooms Division Manager

About the Sofitel Noosa Pacific Resort

Location 14-16 Hastings Street, Noosa Heads, QLD 4567

Property Features

Sofitel Noosa Pacific Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8127 square feet (755 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Sofitel Noosa Pacific Resort. For a fee, parking is available. This 5-star Sunshine Coast hotel is smoke free.

  • 176 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8127 sq ft of conference space
  • 755 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Noosa Pacific Resort offers 176 accommodations with video-game consoles and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Sunshine Coast hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Noosa Beach House - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Noosa Beach House Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Waters Edge Pool Bar - This poolside brasserie serves lunch and light fare. A children's menu is available. Open daily.

Riviera Bar & Lounge - Onsite cocktail bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 49–49 for adults, and AUD 24.50–24.50 for children
  • Fee for in-room wireless internet: AUD 20.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 20.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25.00 per day
  • Valet parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Noosa Resort
  • Noosa Sheraton
  • Noosa Sheraton Resort
  • Sheraton Noosa
  • Sheraton Noosa Resort
  • Sheraton Resort Noosa
  • Sofitel Pacific Resort
  • Sofitel Noosa Pacific
  • Sofitel Pacific
  • Sofitel Noosa Pacific Resort Hotel
  • Sofitel Noosa Pacific Resort Noosa Heads
  • Sofitel Noosa Pacific Resort Hotel Noosa Heads

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.