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4.6 out of 5

"Place was good location for me . Bedroom was hot even with air-conditioning , only issue. Staff very good . " More

By a verified traveller on Sun 21 Jan 2024

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Hotel Description

At Bay Hideaway Resort, you'll be connected to a shopping center and 1.1 km (0.7 mi) from Hervey Bay Golf and Country Club.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a washing machine, free wired internet, and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a phone are also available. Weekly housekeeping is available.

This smoke-free apartment building offers an outdoor pool, barbecue grills, and express check-in. Additionally, you'll find tour/ticket assistance. There's also the convenience of free self parking.

Three Bedroom Townhouse

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Bedroom Townhouse with Two Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Townhouse

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Townhome, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bay Hideaway Resort ratings based on 81 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bay Hideaway Resort

Everyone (30) Couples (12) Family (37)
5 out of 5

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Manager Gary & Christina

Thank you very much. wish see you again.

5 out of 5
Place was good location for me . Bedroom was hot even with air-conditioning , only issue. Staff very good .

Posted by on 21 Jan. 2024

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5 out of 5
Great place to stay. Property is clean and presentable with plenty of space. Includes full kitchen and washer and dryer which is very convenient .Large pool was awesome. Close to shops and a short drive to main esplanade. Would highly recommended .

Posted by on 11 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Manager Gary & Christina

Thank you very much. wish we see you again.

5 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Manager Gary & Christina

Thank you very much. wish see you again.

2 out of 5
Would not recommend

Posted by on 28 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Gary and Christina

Sorry for your experience.

3 out of 5
Checking In was fantastic, But the toilet down stairs did not flush, the lounges definitely did not get cleaned as there was dirty underwear in the lounges which as you reclined them they were right there. Probably won’t stay there again because of this.

Posted by on 8 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Gary and Christina

Sorry for your experience. New cleaner in training.. Toilet has been fixed

5 out of 5
Very nice and tidy. Will definitely be back.

Posted by on 2 Oct. 2023

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Comment from Hotel Management

2 Oct. 2023 by Manager Gary & Christina

Thanks for your stay with us. wish see you soon.

5 out of 5

Posted by on 20 Sep. 2023

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Comment from Hotel Management

31 Oct. 2023 by Gary and Christina

Thank You. Hope to see you again.

5 out of 5
Great location. Well appointed could not fault.

Posted by on 16 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Manager Gary & Christina

Thank you very much. wish we see you again.

5 out of 5
Thank you so much my family was very comfortable and happy here even had a little gold game out the back which was a nice surprise. We will definitely return

Posted by on 15 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by Manager Gary & Christina

thank you very much !

Property Features

As a guest of Bay Hideaway Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. The front desk is open around the clock. Free self parking is available. This 4-star Hervey Bay apartment is smoke free.

  • 64 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Kitchen
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Bay Hideaway Resort offers 64 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wired Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer
  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Hideaway Resort Eli Waters
  • Bay Hideaway Resort
  • Bay Hideaway Eli Waters
  • Bay Hideaway
  • Bay Hideaway Resort Apartment
  • Bay Hideaway Resort Eli Waters
  • Bay Hideaway Resort Apartment Eli Waters

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Bay Hideaway Resort.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.