"Our room was the cleanest hotel room I think I have ever stayed in. Decor is a little dated, but our family room had everything we needed and was very ... " More
Enjoy the outdoor swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available. There's also free self parking, along with the convenience of car rentals on site.
With a stay at this 3.5-star Urraween motel, you'll be 3.5 km (2.2 mi) from Fraser Coast Discovery Sphere and 4 km (2.5 mi) from Esplanade.
24 Sep. 2023 by Matt
Thanks for that Colleen, glad you enjoyed your stay. Updates to the decor are already underway!
11 Sep. 2023 by Dani & Matt
Hi Gordon, thanks for taking the time to leave us a review.I am not sure what you consider difficult about accessing and exiting our property? We have one driveway in & out of our property that is lined with gardens and lights at night time. Yes, at times Urraween Road can be busy, but you can turn either way out of the driveway to make it easier.Re the property needing a major clean up? I can only assume you mean the leaf litter everywhere? We love that our property has the wow factor with all the trees and gardens around, as do most our guests & visitors, however we can't control mother nature and for the last week, we have had some strong winds making it rain leaves and sticks. Matt was only out there the day before you arrived blowing all of it away, but as soon as he was done there was more to replace it. I guess that's the trade off we're willing to live with.Kind Regards,
11 Sep. 2023 by Dani & Matt
Hi Debbie,Thank you for taking the time to leave us a review.We're glad you you had a comfortable and pleasant stay.Kind Regards,
15 Aug. 2023 by Dani & Matt
Thanks Deborah! We're glad you enjoyed your stay.
11 Jul. 2023 by Dani & Matt
Hi Jason,Thank you for leaving us a great review. We are glad you enjoyed your stay.Kind Regards,
11 Jul. 2023 by Dani & Matt
Thank you for the great review!We are glad you enjoyed your stay.Thanks,
23 Mar. 2023 by Dani & Matt
Thanks for the great review Shannon!
30 Aug. 2022 by Yong
Hi William,Thanks for your recent stay, and thanks for your feedback. We will look at the bed issue in this room to ensure the comfortability meet our standards.Kind regardsYong
As a guest of Emeraldene Inn & Eco-Lodge, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Barbecue grills, a vending machine, and a garden are also featured at the business-friendly Emeraldene Inn & Eco-Lodge. Self parking is free. This 3.5-star Hervey Bay motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free long-term parking , Free self parking
Emeraldene Inn & Eco-Lodge offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can enjoy continental breakfast for a fee.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.