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Hotel Description

A luxury stay in the heart of Hervey Bay awaits you at Oaks Hervey Bay Resort and Spa. Within a 5-minute stroll you'll find Urangan Pier and Reefworld Aquarium within a 15-minute walk. Highlights at this beach aparthotel include 2 outdoor swimming pools, 2 coffee shops/cafes, and a full-service spa.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a private spa tub, a washer/dryer, and free WiFi. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. A furnished balcony or patio, a living room, and a separate tub and shower are also available. Weekly housekeeping is available.

A day of pampering at Mineral Earth can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The bistro, Bayswater Bistro, is open for lunch and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym and pool loungers. 11 square feet (1 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star Urangan aparthotel include Hervey Bay Botanic Garden and Great Sandy Straits Marina.

Apartment, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$263* Per night/room 17 Apr. - 18 Apr.

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Pool View

Bed Count 2 King Beds Maximum Occupancy 7 Max

Premier Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Hervey Bay Resort and Spa ratings based on 959 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Hervey Bay Resort and Spa

Everyone (450) Couples (337) Business (2) Family (161)
5 out of 5

Posted by on 15 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by The Oaks Team Hervey Bay

Dear BeverlyThank you so much for your sensational rating of your recent stay with us at Oaks Hervey Bay Resort & Spa. This kind of feedback is greatly appreciated by all our team - we hope to welcome you back for a return visit very soon.Kind regards

5 out of 5
2nd stay at this property. Would stay there again. Highly recommend.

Posted by on 12 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by The Oaks Team Hervey Bay

Dear KarenThank you so much for your wonderful review of your most recent stay - all our team greatly appreciate your kind words. We hope to welcome you back for Stay Number Three, soon.Kind regards

5 out of 5

Posted by on 19 Feb. 2024

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5 out of 5
The room was as advertised so we were satisfied with our choice. The reason I chose this hotel and room was because it had a kitchen with a the mugs, plates and cooking utensils we might need which we definitely made use of. The room also had all the towels and things we needed, good foxtel channels and showers had great water pressure. Pool area was also great.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by The Oaks HB Team

Dear Rebecca,Thank you for the wonderful review of your recent stay.We are so glad your had a fantastic experience.See you again soon.

5 out of 5
First time staying at the Oaks Resort will definitely be back this year

Posted by on 21 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by The Oaks Team Hervey Bay

Dear AnthonyThank you so much for your lovely review of your recent stay with us at Oaks Hervey Bay Resort & Spa. Your excellent feedback is greatly appreciated by all our team.Kind regards

5 out of 5
The staff were super helpful and friendly

Posted by on 19 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by The Oaks Team Hervey Bay

Dear SusanneThank you so much for your lovely review of your stay - all our team very much appreciate your terrific feedback.Kind regards

5 out of 5
Everything about this property was great for us

Posted by on 5 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by The Oaks Team Hervey Bay

Dear CherylMany thanks for taking the time to review your recent stay with us at Oaks Hervey Bay Resort & Spa - your very lovely feedback is greatly appreciated by all our team.Kind regards

5 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by The Oaks Team Hervey Bay

Hi NicoleThank you for your great rating of your stay recently at Oaks Hervey Bay Resort & Spa.

4 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by The Oaks Team Hervey Bay

Dear JeffreyThanks for the great rating of your recent stay.

4 out of 5
Absolutely stunning apartment overlooking the swimming pool and very spacious for a 1 bed apartment

Posted by on 4 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by The Oaks Team Hervey Bay

Hello DavidMany thanks for your terrific rating of your recent stay at Oaks Hervey Bay Resort & Spa. Your wonderful feedback is greatly appreciated by all our team.Kind regards

About the Oaks Hervey Bay Resort and Spa

Location 569 Charlton Esplanade, Urangan, QLD 4655

Property Features

Oaks Hervey Bay Resort and Spa offers its guests 2 outdoor swimming pools and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center, meeting rooms, and limo/town car service are available. Event space at this aparthotel measures 11 square feet (1 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Oaks Hervey Bay Resort and Spa. Free self parking is available. This 4.5-star Hervey Bay aparthotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • 2 coffee shops
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2007
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oaks Hervey Bay Resort and Spa offers 75 air-conditioned accommodations with private spa tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Hervey Bay aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Private hot tub
  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Sitting area
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • First-run movies
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Salt Cafe - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 9:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Number of children who can stay for free – 2
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 9:00 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Pier
  • Oaks Resort Hervey Bay Urangan
  • Peppers Pier Resort Urangan
  • Peppers Pier Urangan
  • Oceans Resort & Spa Hervey Bay, Australia - Urangan
  • Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
  • Oceans Resort Urangan
  • Oceans Urangan
  • Oaks Resort Hervey Bay
  • Oaks Hervey Bay Urangan
  • Oaks Hervey Bay
  • Oaks Resort Hervey Urangan
  • Oaks Hervey Bay Resort Spa
  • Oaks Resort Spa Hervey Bay
  • Oaks Hervey Bay Spa Urangan
  • Oaks Hervey Bay Resort and Spa Urangan
  • Oaks Hervey Bay Resort and Spa Aparthotel
  • Oaks Hervey Bay Resort and Spa Aparthotel Urangan

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.