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"The service provided at the Mantra was excellent even though it was busy. Great restaurant food and service and wake-up call to the minute. Easy acces
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At Mantra Hotel at Sydney Airport, you'll be 7.6 km (4.7 mi) from Maroubra Beach and 8.4 km (5.2 mi) from Sydney Cricket Ground. Highlights at this hotel include a restaurant and in-room LCD TVs.
At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.
Places within a 15-minute drive of this 4-star Mascot hotel include Sydney Town Hall and Circular Quay.
Mantra Hotel at Sydney Airport ratings based on 316 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Mantra Hotel at Sydney Airport
Everyone (182)Couples (60)Family (46)
5 out of 5
The service provided at the Mantra was excellent even though it was busy. Great restaurant food and service and wake-up call to the minute. Easy access to airport via shuttle.
Posted by Tracy on 15 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Trang Le
Dear Tracy, We're delighted that you enjoyed the stay and look forward to your return. Thank you.Regards,
2 out of 5
Posted by Georgia on 10 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Trang Le
Dear Georgia, Thank you for your feedback and it is our hope to have another opportunity to better serve you in the future. Warm regards,
3 out of 5
I think you would struggle to find a more basic hotel than this. I realise the front desk assistant was trying to be helpful, but she told us on check in we had paid too much for the room. She was right, and that didn’t even take into account what we found when we got to the room. I’m not sure how we ended up with an accessible room, but it was horrid. Cell-like in its blandness, with a bathroom with no shower curtain or cubicle and the water flooded right across the floor to the basin. Extremely unsafe, I can’t comprehend how it could possibly be safe for someone who actually needed an accessible room. Two thin, coarse bath towels, two thin face washers, one other towel which was either a hand towel or a bath mat (can’t have both?).
So disappointing, we usually stay at the Pullman and will be returning there from now on when we need an airport hotel.
Posted by Caroline on 3 Apr. 2024
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Comment from Hotel Management
16 Apr. 2024
by Trang Le
Dear Caroline, Thank you for taking the time to tell us about your experience at the Mantra hotel on Sydney Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
2 out of 5
Staff did not appear to be properly trained. Front door locked at 11.30pm on arrival from our flight from Perth. Took credit card away to another room to photograph, which is contrary to credit card rules. TV did not work as a battery had been removed from remote control. Told bus shuttle was free, but driver demanded $10.00 each at airport as we did not have voucher. Not a pleasant stay.
Posted by Robert on 25 Mar. 2024
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Comment from Hotel Management
26 Mar. 2024
by Trang Le
Dear Robert, Thank you for your reviews. I am very sorry to hear about your experience and would like to express our sincere apologies for any inconvenience that may occur. Please rest assured that it is absolutely an uncommon practice and we have addressed the concerns seriously to the relevant department heads. We will take this as an opportunity to better understand the areas that we need to improve on and hope to have another chance to better serve you in the future. Thank you. Warm regards,
3 out of 5
Posted by Christian on 25 Mar. 2024
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Comment from Hotel Management
26 Mar. 2024
by Trang Le
Dear Christian, Thank you for your positive review and we look forward to your return. Warm regards,
5 out of 5
Posted by Peta on 21 Mar. 2024
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Comment from Hotel Management
16 Apr. 2024
by Trang Le
Dear Peta, Thank you for your excellent review and we look forward to seeing you again.Warm regards,
4 out of 5
I appreciated that it was nice and clean,only needed a bed for the night and that was nice and comfortable.
Posted by Gaylene on 17 Mar. 2024
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Comment from Hotel Management
19 Mar. 2024
by Trang Le
Dear Gaylene, We are very delighted that you enjoyed the stay and look forward to your return. Thank you.
5 out of 5
Clean, quiet and modern facilities. I’d happily stay there again.
Posted by Hearty on 17 Mar. 2024
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Comment from Hotel Management
19 Mar. 2024
by Trang Le
Dear Hearty, We are delighted that you enjoyed the stay and look forward to your return. Thank you.
5 out of 5
Mantra at Sydney Airport is an excellent place to stay for a quick stopover. The staff were friendly and check in was a breeze.
Posted by Lewis on 16 Mar. 2024
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Comment from Hotel Management
19 Mar. 2024
by Trang
Dear Lewis, We are very delighted that you enjoyed your stay with us and look forward to your return. Thank you. Regards,
5 out of 5
Very short, easy walk to and from Sydney Domestic Terminal. McDonalds Restaurant, KFC and Krispy Kreme stores next door. Short, easy walk to Mascot Train Station. Very quiet when considering proximity to airport. Would happily stay there again.
Posted by Neil on 21 Feb. 2024
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Comment from Hotel Management
15 Mar. 2024
by Trang Le
Dear Neil, Dear A, We're delighted that you enjoyed the stay and look forward to your return. Thank you. Warm regards,
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. The business-friendly Mantra Hotel at Sydney Airport also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This 4-star Sydney hotel is smoke free.
1 building
136 guestrooms or units
8 levels
Built in 2017
Deli
Childcare (surcharge)
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Babysitting or childcare (surcharge)
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Sydney St Peters Station (4.2 km / 2.6 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Mantra Hotel at Sydney Airport offers 136 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
In-room dining (limited hours)
LCD television
Digital channels
Refrigerator
Coffee maker
Shower
Rainfall showerhead
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Mantra Hotel at Sydney Airport has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property requires full payment upon check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Guests must provide health documentation
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 50 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 20–28 per person
Fee for in-room wireless internet: AUD 25.00 per night (rates may vary)
Airport shuttle fee: AUD 10 per person (one-way)
Airport shuttle fee per child: AUD 10 (one-way), (from 1 to 12 years old)
Self parking fee: AUD 35 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mantra Hotel Sydney Airport Mascot
Mantra Hotel Sydney Airport
Mantra Sydney Airport Mascot
Mantra Sydney Airport
Mantra At Sydney Mascot
Mantra Hotel at Sydney Airport Hotel
Mantra Hotel at Sydney Airport Mascot
Mantra Hotel at Sydney Airport Hotel Mascot
You should know
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Mantra Hotel at Sydney Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Mantra Hotel at Sydney Airport has a self car park for AUD 35 per night.
The closest beach to Mantra Hotel at Sydney Airport is Manly Beach (18.8 km).
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mantra Hotel at Sydney Airport.
Yep, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.
No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
