4.1 out of 5

"Stayed here for just 1 night and it was perfect for what I needed. Comfortable, clean, had a good kitchen and in a great location. Will definitely sta ... " More

By a verified traveller on Mon 06 Nov 2017

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Hotel Description

Oaks on Collins places you in the center of Melbourne, within just a 15-minute stroll of popular places like Melbourne Aquarium and Bourke Street Mall. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy LCD TVs with cable channels, and all 272 apartments feature sitting areas, coffee/tea makers, and hairdryers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, irons/ironing boards and desks are available.

The restaurant, 1st Floor Restaurant, is open for breakfast and dinner. At the property's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and sauna. Business travelers can take advantage of 7 meeting rooms, a conference centre, and a business centre. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4.5-star Melbourne Central Business District property, attractions include Etihad Stadium and Eureka Tower.

Studio Apartment (No External View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$150 per night

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Cosmo Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Apartment (No External View) - (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Apartment (No External View) - No Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks on Collins ratings based on 2,287 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
2 out of 5

disappointed bathroom

Pros: gym facility
Like I saw the photo in the website, the kitchen was so fancy. However the bathroom was so disappointed, it looks the wardrobe was renovated to the bathroom. It is very small, no bathtub , there was only simple shower. The toilet in the bathroom was just next to the bed, The privacy can not be kept. The entrance was not wheelchair friendly, only a few chairs in the reception. The location is excellent but I recommend this hotel for the single businessman or woman.

Posted by on 15 Nov 2017

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2 out of 5

Photos are deceiving

Pros: Close to transport and convenience store
Cons: Requires a refurbishment to justify the price, and the photos.
Location: Located in the centre of the city in close proximity to transport, shops and restaurants.
The room we booked was a 'rooftop apartment', which is clearly an additional level from the original hotel, with no lift access, and the requirement to walk 3 additional flights of stairs after the lift. The photos do not reflect these rooms, and infact I would say they are deceiving. We requested to move rooms as the first room was built around (in an odd shape) the elevator shaft, and the noise was extraordinary. Additionally, fire alarms resulting in evacuation occurred twice, with no actual fire, and needed to walk from the 19th floor. The rooms were sparsely furnished, with a couch that was missing seating cushions. The air conditioner was inadequate for the size of the room, and it was cold in November, so please consider an alternative if you feel the cold, or it is winter in Melbourne.

Posted by , from Australia on 12 Nov 2017

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1 out of 5

Unwell and couldn't go billed for entire stay

Pros: Nothing
Cons: Customer service. Displaying even a shred of empathy would have been nice.
Location: I don't know or care. I will NEVER consider staying at an Oaks property again.
I would not grace these arseholes with my presence again. I was hospitalised and could not stay. They charged me for my entire stay. Never again will I pre-pay for a hotel. An absolute nightmare. Thanks fore nothing to everyone involved.

Posted by , from Canberra on 9 Nov 2017

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4 out of 5

Great hotel

Stayed here for just 1 night and it was perfect for what I needed. Comfortable, clean, had a good kitchen and in a great location. Will definitely stay here again.

Posted by , from Melbourne on 6 Nov 2017

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5 out of 5

Great location.

Highly recommended... would definitely return. Everything was spot on.

Posted by , from Vic on 6 Nov 2017

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3 out of 5
Pros: Position
Cons: The pressure in the shower is appalling, could hardly clean yourself with the volume of water out of the shower. The room was not cleaned properly.
Well situated, poor parking arrangement especially if you arrive to check in in a hire car, room not cleaned very well.

Posted by , from Gold Coast on 5 Nov 2017

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1 out of 5
We got evacuated twice and I only stayed there a night!! Both times false alarms but was still annoying and inconvenient. I will not be going back!

Posted by on 5 Nov 2017

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2 out of 5

not sure how this hotel got a five star rating,

Pros: sorry, there was nothing
limited facilities, no great features at all really, staff not particularly helpful, in all will never stay in an oaks hotel again.

Posted by , from melbourne on 1 Nov 2017

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3 out of 5

Perfect for a one night stay

Nice and easy to get to. Offer valet parking but expect you to park your own car. Late night check in, but only one staff member to do it so expect to wait. Rooms were simple but nice.

Posted by , from victoria on 22 Oct 2017

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4 out of 5

Nice & close, walking distance to MCG

Pros: Convenience of location, nice room.
Location: walking distance to all on inner city Melbourne's sights, ie Federation square, South bank, MCG, Mall, Docklands, Vic Markets. Tram out the front.
Great place to stay, our room had everything we required. Easy to find, easy to get to where we needed, i.e. MCG , shops etc. for the footy grand final weekend, also far enough away to not be disturbed by all-night revellers.

Posted by , from Adrlaide SA on 19 Oct 2017

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Property Features

Oaks on Collins offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A business centre, a limo/town car service, and meeting rooms are available. There are 7 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Oaks on Collins. Smoking is allowed in designated areas at this 4.5-star Melbourne apartment.

  • 1 building
  • 272 guestrooms or units
  • 20 levels
  • 7 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: WiFi (surcharge)

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.5 km / 14.6 mi)
  • Train station: Spencer Street Station (0.8 km / 0.5 mi)
  • Metro station: Flinders Street Station (1 km / 0.6 mi)

Room Amenities

Oaks on Collins offers 272 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4.5-star apartment has kitchens with refrigerators and microwaves. Bathrooms include a shower and complimentary toiletries. LCD televisions come with Cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

1st Floor Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The Deluxe Studio Rooftop Apartment is accessible by stairs only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD17 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD44.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Collins Apartment Melbourne
  • Oaks Collins Apartment
  • Oaks Collins Melbourne
  • Oaks Collins
  • Oaks On Collins Street Hotel Melbourne
  • Oaks On Collins Street Melbourne
  • Oaks Hotel Melbourne