4.1 out of 5

"Great location and rooms very clean Bed gave an excellent nights sleep Real value for money, would recommend roof top room again " More

By a verified traveller on Mon 08 Jan 2018

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Hotel Description

Oaks on Collins places you in the center of Melbourne, within just a 15-minute stroll of popular places like Melbourne Aquarium and Bourke Street Mall. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy LCD TVs with cable channels, and all 272 apartments feature sitting areas, coffee/tea makers, and hairdryers. Kitchens come equipped with refrigerators and microwaves, and room service is also available. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, irons/ironing boards and desks are available.

The restaurant, 1st Floor Restaurant, is open for breakfast and dinner. At the property's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and sauna. A conference centre, meeting rooms, and a business centre are among the business amenities offered. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4.5-star Melbourne Central Business District property, attractions include Etihad Stadium and Eureka Tower.

Studio Apartment (No External View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$229 per night

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Cosmo Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Apartment (No External View) - (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Apartment (No External View) - No Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks on Collins ratings based on 2,317 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5
Air conditioner dribbled water into room, we got and paid for a budget room - never again...

Posted by , from NZ on 15 Jan 2018

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3 out of 5
The basics of them room were good like comfortable bed, nice amount of space. However there was no mini bar and only enough towels, shampoo or 2 people and we were staying in a room for 4. Having to pay $25 for breakfast, the food it was a bit underwhelming. But overall the location is good and does well for place to sleep on holiday.

Posted by , from hamilton vic on 15 Jan 2018

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1 out of 5

Good hotel

Breakfast was terrible Food was cold and tasteless

Posted by , from melbourne on 14 Jan 2018

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4 out of 5

Great value and location

Great location and rooms very clean Bed gave an excellent nights sleep Real value for money, would recommend roof top room again

Posted by , from wodonga, vic on 8 Jan 2018

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3 out of 5

Clean hotel. Great for the price we got.

Clean room. Staff nice. Parking in house was $35 a day but if you wanted to exit there is a $35 exit fee so parking for 2 nights and going for a drive came to $105. Very expensive. The alternative is a block away at $10 a night. Which is where we went. Walking distance to everything. Large room but bathroom was like in a cupboard right next to bed....like a 1ft. Would stay again for $125 a night.

Posted by , from victoria on 8 Jan 2018

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2 out of 5

Noise Noise Noise

The screaming child in the hallway waking me up at 11.30pm is typical of the occupants of other rooms. The drunken loud voices of other persons in another room at 1.30am does also take away from any positive experience. Signage will never deter these audible idiots because they don’t give a toss about the other guests. I continually ask to be placed in a quiet area of the building. What do I get. The room outside of the lift well. You can all jog on !!

Posted by on 27 Dec 2017

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2 out of 5

Expensive

Got a night on Wotif at the oaks , on special at 160 , parking not included at $35 and the wifi is free for the first 1/2 hour only , to costly and the rooms are small and certainly not worth the full rate .

Posted by on 27 Dec 2017

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2 out of 5

Average

Cons: Bathrooms are way too small. Do not share a 1 bedroom with someone you aren't very close with! The TV is in an awful position.
Location: The only upside, a good location.
The room is very disappointing. TV is mounted very high and not easily watched from bed. The bathroom is awful - it's not a proper bathroom and very tiny. No shelf space at all, the towel rack is over the toilet. Had to throw towels on the floor, simply nowhere to put them. I am not staying here again, the other Oaks are much better.

Posted by on 20 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Front Office Supervisor

Dear Guest, We appreciate you taking the time to comment and review Oaks on Collins. As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests. Please accept my sincere apologies for not being able deliver our usual standards up to your expectations. Therefore, I have addressed your comments with my team. Once again, thanks for staying at oaks on Collins. Regards

2 out of 5

Aircon not working in room

hot and stuffy in the room which made very unclomfortable

Posted by , from sydney on 19 Dec 2017

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3 out of 5

Nice hotel but wouldn't recommend

Clean room but bathroom was tiny, car park was absolutely horrendous Good location though - good for a quick overnight stay

Posted by , from melbourne on 18 Dec 2017

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Property Features

Oaks on Collins offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A business centre, a limo/town car service, and meeting rooms are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Oaks on Collins. Smoking is allowed in designated areas at this 4.5-star Melbourne apartment.

  • 1 building
  • 272 guestrooms or units
  • 20 levels
  • 7 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: WiFi (surcharge)

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.5 km / 14.6 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flinders Street Station (1 km / 0.6 mi)

Room Amenities

Oaks on Collins offers 272 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4.5-star apartment has kitchens with refrigerators and microwaves. Bathrooms include a shower and complimentary toiletries. LCD televisions come with Cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

1st Floor Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 44.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The Deluxe Studio Rooftop Apartment is accessible by stairs only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD17 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD20.0 per night
  • Rollaway bed fee: AUD44.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Collins Apartment Melbourne
  • Oaks Collins Apartment
  • Oaks Collins Melbourne
  • Oaks Collins
  • Oaks On Collins Street Hotel Melbourne
  • Oaks On Collins Street Melbourne
  • Oaks Hotel Melbourne