4.4 out of 5

"Great location but needs some serious TLC. Wold recommend based on location only " More

By a verified traveller on Wed 15 Nov 2017

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Rendezvous Hotel Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Eureka Tower and Melbourne Aquarium. Highlights at this boutique hotel include a restaurant, a 24-hour health club, and a bar/lounge.

TVs with cable channels are featured in all 340 rooms, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Free newspapers, in-room massages, and safes are also available.

The restaurant, Straits Cafe, is open for breakfast, lunch, and dinner. 10 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel, attractions include Bourke Street Mall and National Gallery of Victoria.

Guest Queen or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$144 per night

Deluxe Queen or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Heritage Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen or Twin Room - Southbank View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Guest Queen or Twin Room - Southbank View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Rendezvous Hotel Melbourne ratings based on 3,227 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
2 out of 5

The smallest room I have ever stayed in

Pros: The TV was a good size to watch in bed and the staff were really friendly and helpful. The room was very clean.
Cons: Nothing unless you can alter the room size, not much can be improved.
Location: Close to Flinders St Station and central for Melbourne
The room was really small and the bathroom minature. When you sat on the toilet your knees were in the shower! There was a large unit outside near our room, probably for the airconditioners and the loud humming continued the whole time, made sleep almost impossible.

Posted by , from Melbourne on 16 Nov 2017

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3 out of 5
Great location but needs some serious TLC. Wold recommend based on location only

Posted by on 15 Nov 2017

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4 out of 5

Good location but very small rooms

Pros: Location was good
Cons: Can't really make the rooms bigger however upgrade the amenities in the bathroom just o have a couple of extra items. Maybe two rubbish bins too!
Didn't realise how small the rooms were however they were suitable for our needs - only staying one night. Lack of amenities in the bathroom though, no shower cap, nowhere to put the soap for the washbasin so had to balance it on the side of the sink! The bath is very narrow - luckily I'm not tall as the shower head is low and you have to basically be on the plug hole of the bath to get under the shower! Didn't use any restaurant facilities however we did go to the bar a couple of times - all good there!

Posted by , from Melbourne on 13 Nov 2017

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3 out of 5

Disappointing

Pros: The location is very good for anyone with a CBD requirement. The public space inside the hotel is very nice and in keeping with the heritage aspect.
Cons: Attention to detail across the board. It is unfortunate that the overall experience did not meet my expectations.
The Heritage Room is surprisingly very small, especially the bathroom. There are no soap holders in the bathroom - not in the shower or on the basin, so wet, dirty soap attached to the bathroom surfaces. Extremely poor. Someone else's hair hung from the shower for all three days. Effort to make the bed was poor. The curtains do not close, so light poring in from first light. The reason is because the three curtains are on the one rod rather than three smaller ones that can over lap and because there are multiple empty curtain hooks that no one has bothered to re-attach. There was no remote control in our room, so had to call for one. There was an empty food tray outside our room for over 12 hours (not ours) and a wine bucket with a bottle of champagne with two empty soft drink cans outside our room for 24 hours - again not ours. Additionally, the bed itself was uncomfortable (sinks in the middle). The bedhead is clearly a King and to put a queen bed in there not only looks cheap, but diminishes a "Heritage" room. Squeezing the bedside tables (which are very small) against the bed and not outside the bed head also looks silly. On the positive side, all staff we encountered were extremely friendly, professional and courteous. Additionally, the WiFi would be, without doubt, the best I have experienced in any hotel anywhere. The double-glazing of the windows is extremely effective, especially given the property's location next to Flinders Street Station.

Posted by , from Sydney on 11 Nov 2017

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3 out of 5
Pros: Staff
Cons: Room decor could use a revamp.
Staff were outstanding. Friendly and helpful. Food in restaurant was good and conference facilities were good as well.

Posted by on 9 Nov 2017

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4 out of 5

Solid hotel good location

Pros: Location
Cons: Bed
The room needs a new bed, I think it is two singles pushed together. I think the carpet in the hallways needs to be on the list for replacement.

Posted by on 9 Nov 2017

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4 out of 5

Old world charm

Pros: Old worldliness atmosphere
Cons: Shower over bath not ideal
Nicely positioned hotel oozing old world charm.calm and unhurried ambience. Great for easy access to Arts precinct, laneways , rail and tram transport. Having the shower over the bath with no support rails could be a difficulty for some visitors.

Posted by , from Melbourne on 9 Nov 2017

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4 out of 5

great location

Great location in the city, near public transport Parking available next to motel.

Posted by , from mrlbourne vic on 8 Nov 2017

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4 out of 5
Hotel was ok. The room is small so I was pleased I was travelling alone.

Posted by on 8 Nov 2017

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5 out of 5
Great location right near the Yarra and the CBD. Staff were friendly and organised a bottle of sparkling wine for my wife because we were there for her birthday. Valet parking was quick and breakfast was delicious. This was our 3rd stay at this hotel and we've enjoyed every time.

Posted by , from Mornington Peninsula on 7 Nov 2017

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About the Rendezvous Hotel Melbourne

Location 328 Flinders Street, Melbourne, VIC 3001

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include A 24-hr business centre, a limo/town car service, and meeting rooms. A computer station is on site and WiFi is available in public spaces for a fee. There are 10 meeting rooms available. A 24-hour health club, tour or ticket assistance, and multilingual staff are also featured at the luxury Rendezvous Hotel Melbourne. For a fee, parking is available. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 9 levels
  • 10 conference rooms
  • Built in 1913
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (27.9 km / 17.4 mi)
  • Train station: Spencer Street Station (1.3 km / 0.8 mi)
  • Metro station: Flinders Street Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Rendezvous Hotel Melbourne offers 340 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with premium Cable channels and pay-per-view films. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. Melbourne's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Straits Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD29.50 for adults and AUD15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD25 per night
  • Valet parking fee: AUD45 per night (in/out privileges)
  • Rollaway bed fee: AUD70.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.