4.2 out of 5

"Toilet was not clean, but staff were lovely and helpful. Heater was very noisy and couldn’t leave on. Very convenient location. " More

By a verified traveller on Mon 23 Apr 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Rydges Melbourne Hotel. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall and Melbourne Central. Highlights at this hotel include in-room washers/dryers, free WiFi, and free high-speed Internet.

Flat-screen TVs with cable channels are featured in all 363 rooms, and you can enjoy iPod docks, sofa beds, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Additionally, free newspapers, in-room massages, and safes are available.

The restaurant, Locanda Steakhouse, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Locanda is the hotel's own cocktail bar. Enjoy the outdoor swimming pool, fitness centre, and pool loungers. 6456 square feet (600 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4-star Chinatown hotel, attractions include RMIT University and Melbourne Museum.

Rydges Melbourne Hotel ratings based on 990 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Toilet was not clean, but staff were lovely and helpful. Heater was very noisy and couldn’t leave on. Very convenient location.

Posted by , from melbourne on 23 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Mitchell - Duty Manager

Hi Maree, Thank you for taking the time to review your stay at Rydges Melbourne. I will pass on the message to the staff to keep up the great customer service. Hopefully you brought these issues to the attention of our front staff and we were able to rectify the toilet and Air con situation. I would like to extend the invitation to contact me prior to your next stay here at the hotel. We look forward to hosting you back at Rydges Melbourne. Kind Regards, Mitchell - Duty Manager

5 out of 5

Amazing Time Away

The room was wonderful and the pillows were the most comfortable pillows i have ever slept on. Our stay was amazing and we will definitely be back.

Posted by on 18 Apr 2018

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Comment from Hotel Management

25 Apr 2018 by Matt - DTY

Thank you for your glowing review, it is great to see you enjoyed your stay with us! I do look forward to welcoming you back in the not too distant furture! Warm regards

5 out of 5
Great Spa Suite!!! Bed comfy, pillows fluffy, two televisions but no hot chocolate!!! Pool was amazing. Heated and salt filtered, outdoors on the roof with great views. Sadly room key kept failing and needed to have it reset four times. This meant, on one occasion, standing at reception wrapped in a towel with cold wet bathers on. Not very comfortable

Posted by , from Melbourne on 17 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Matt - DTY

Dear Elizabeth, Thank you for completing your excellent review of your stay! It's awesome to see you got to make best use of the rooftop pool, it sure is great on a fine day! I look forward to welcoming you back in the near future!! Warm regards,

5 out of 5
Booking procedure quick & efficient. All questions answered well. Reception @ Hotel !st class. No hassles . Minimum of fuss. All good . Room very nice with a good view to the South. All public areas & room, very clean & airy. Breakfast facility very good. Good variety of Food. Caring staff. Very enjoyable. Security parking next to Hotel was reasonably priced & well managed by Hotel staff & Security staff.

Posted by , from Heidelberg Vic on 17 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Matt - DTY

Dear Tom, Thank you for completing your glowing review of your stay!! I'll be sure to pass all this excellent feedback to the according areas of the hotel! I look forward to welcoming you back to Rydges Melbourne in the near future!! Warm regards

4 out of 5
Last minute decision to stay overnight in the City was a good decision. Rydge’s was in a great location and very pleasant spot.

Posted by , from melbourne on 16 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by Matt- DTY

Dear G.T, Thank you for completing your review! Great to see you got to utilize our excellent location! I look forward to welcoming you back in the near future! Warm regards

4 out of 5
The hotel was very clean and comfortable. Great breakfast and well mannered staff.

Posted by , from Melbourne on 9 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Matt - Duty Manager

Dear Eva, Thank you for taking the time to complete your review. I am pleased to see that you enjoyed your experience with us and look forward to welcoming you back in the near future!

4 out of 5

Excellent Value, centrally located, Melbourne CBD

Rydges Exhibition Street has been a favourite hotel for more than 20years, since 1995 to be precise. The location is ideal and the value is excellent. Whether travelling for personal or business reasons this particular Rydges hotel ticks the boxes. The theatre is across the road, a plethora of good restaurants are within a couple of blocks and retail shopping is a 5 minute walk. Bobby McGees is one of the best locations in Melbourne for an early morning breakfast with clients. Great food, great staff and a convenient location with a carpark under the hotel.

Posted by , from Sydney on 8 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Matt - Duty Manager

Dear Mark, Thank you for your continued support of Rydges Melbourne. I am very pleased to see that even though you've been with us for a long time that you have consistently enjoyed your experience. We look forward to welcoming you back for future times in Melbourne! Warm Regards Matt

4 out of 5
Great central hotel. Rooms well appointed with very comfortable beds. Excellent breakfast. I would highly recommend.

Posted by on 8 Apr 2018

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Comment from Hotel Management

10 Apr 2018 by Matt - Duty Manager

Thank you for taking the time to complete your review. We do look forward to welcoming you back to Rydges Melbourne whenever you are in town in future! Warm Regards,

3 out of 5
Pros: -location
Cons: -more soundproofing, sirens and exterior noise intrusive -offer a range of pillows - we found the pillows too soft
Location: -good central location
In town for the comedy festival. Hotel was in good central location. Check-in went well with expedient service. Room adequate for purpose, though we personally found the bed and pillows were too soft for our preference. We did not use any of the hotel amenities or services so cannot comment on these. Check out was a slower experience due to number of people exiting at the same time, however it went as quickly as could be expected. Overall a fair experience and would stay here again purely for the location.

Posted by , from Melbourne on 2 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Rebecca

Thank you for choosing to stay with us, we certainly are in a great location for the theatres. At times it can get a little busy during the peak check out time. If you are not already, I highly recommend you becoming a Rydges Priority Guest, all our member receive a free late check out of 1pm. It's free to join and you can easily do this on our website.

2 out of 5
Woke up to fire alarm and instructions over PA system. Key card would not work in morning. Went up and down three times. Have stayed a number of times before but was very disappointed this stay.

Posted by on 1 Apr 2018

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Comment from Hotel Management

15 Apr 2018 by RDM

Thank you for your review. I am sorry to hear about your recent stay, unfortunately someone had set off the fire alarm which then caused a lot of dissatisfied guests especially due to the hour it was set off at. I sincerely apologise for the inconvenience and hope you are able to join us next time you are in Melbourne and to enjoy a comfortable stay that you had the time before. We look forward to welcoming you back soon. Kind regards, Ryan - Rooms Division Manager

Property Features

Rydges Melbourne Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hr business centre and meeting rooms are available. Event space at this hotel measures 6456 square feet (600 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Rydges Melbourne Hotel. Parking is available for a fee. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 22 levels
  • 6 conference rooms
  • 6456 sq ft of conference space
  • 600 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.4 km / 15.2 mi)
  • Train station: Southern Cross Station (2.2 km / 1.4 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Melbourne Hotel offers 363 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. Melbourne's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include washers/dryers and a safe. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Washer and dryer
  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Locanda Steakhouse – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Locanda – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD32 per person (approximately)
  • Self-parking fee: AUD29 per day (in/out privileges)
  • Rollaway bed fee: AUD60.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Rydges Melbourne Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.