4.1 out of 5

"We always enjoy our stay at Rydges the staff are friendly and the rooms usually pretty good. The car park attendants are another issue. When getting ... " More

By a verified traveller on Wed 13 Jun 2018

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Hotel Description

Rydges Melbourne Hotel places you in the center of Melbourne, within just a 15-minute stroll of popular places like Bourke Street Mall and Melbourne Central. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 363 rooms, and you can enjoy free WiFi, free wired Internet, and MP3 docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Additionally, sofa beds, coffee/tea makers, and free newspapers are available.

The restaurant, Locanda Steakhouse, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Locanda is the hotel's own cocktail bar. Enjoy the fitness centre and pool loungers. 6456 square feet (600 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4-star Chinatown hotel, attractions include RMIT University and Melbourne Museum.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$132 per night

Queen Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rydges Melbourne Hotel ratings based on 990 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5
We always enjoy our stay at Rydges the staff are friendly and the rooms usually pretty good. The car park attendants are another issue. When getting our car out last Saturday night we found no one there. We went to B2 and the guy said he was prob in the office to knock on the door. When we did, he took ages to open it. Came out as if he had been sleeping, in his slippers mind you and then proceeded to get our keys. Not once did he speak to us and then went back and locked the door. It was appalling. I am presuming Rydges is not associated with the car park, but still the service is not good.

Posted by on 13 Jun 2018

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Comment from Hotel Management

17 Jun 2018 by Hazel - Duty Manager

Hello there! Thank you for your feedback. I am very disappointed to hear of such behavior from our car-park attendants. Indeed, Rydges is not associated with the car park company however, they still represent our Hotel and this feedback will certainly be delivered to management for discussion. I hope that despite this incident, you have enjoyed your stay and we look forward to welcoming you back again!

1 out of 5
Worst hotel smells ,dirty and disgusting.stay away from Ryde.

Posted by , from syd on 11 Jun 2018

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2 out of 5
Room was freezing had a heater that didn't work so had to freeze all weekend. Ordered room service and it never came even after saying it would be half hour away. The only thing I liked was the bed they were very comfortable.

Posted by on 8 Jun 2018

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Comment from Hotel Management

13 Jun 2018 by Mitchell - Duty Manager

Hi Anonymous, Thank you for taking the time to review your stay at Rydges Melbourne. I do apologies for the inconvenience of implications you came across whilst staying here on the weekend. Our staff are on 24 hours a day to resolve issues such as these. I do believe our Hotel can deliver a greater customer experience and would like to extend an invitation to return to the hotel. Please contact me prior before your next arrival. Kind Regards, Mitchell - Duty Manager

5 out of 5
Friendly efficient staff very clean room only downfall is the hand basin and air conditioner are a bit dated but effective.

Posted by , from melbourne on 30 May 2018

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Comment from Hotel Management

1 Jun 2018 by Matt - DTY

Dear Christine, Thank you for completing your review! I do look forward to welcoming you back to Rydges when residing in Melbourne in the future! Warm regards

4 out of 5
Great location, room was a bit tired and in need of updating. Staff very friendly and professional

Posted by , from Brisbane on 28 May 2018

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Comment from Hotel Management

2 Jun 2018 by Hazel - Duty Manager

Dear Bam, I am pleased to hear that you had a wonderful stay at our Hotel and that our location was of great convenience! I shall pass your feedback onto Management. We look forward to welcoming you again.

3 out of 5

Choose your room carefully.

First room was on the noisy northern side(room1010) of the building and was cramped. Air conditioner was caked with dust. Burning smell when AC was switched on. We were moved to another room on the opposite side which was quiet and comfortable after a sleepless first night. Dining and room service were excellent

Posted by , from Sydney Australia on 28 May 2018

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Comment from Hotel Management

2 Jun 2018 by Hazel - Duty Manager

Dear Sue, I am sorry to hear that your first night at our Hotel was not the best. I am pleased to advised that our Maintenance team has attended the issues in the room you have advised. It's wonderful that our Restaurant has been able to provide you with an excellent service, I shall pass your compliments onto them!

5 out of 5

Location, location

Great location and service was excellent. Overall very comfortable stay.

Posted by on 21 May 2018

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Comment from Hotel Management

28 May 2018 by Matt - DTY

Thank you for taking the time to complete your review. It is excellent to see you got to utilise our central location! I do look forward to welcoming you back to Rydges in the future! Warm regards

3 out of 5

Excellent location

The room we had was very worn & tired, carpet not clean with marks & stains. No wear to hang a towel

Posted by on 13 May 2018

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Comment from Hotel Management

19 May 2018 by Mitchell - Duty Manager

Hi Anonymous, Thank you for reviewing your stay at Rydges hotel. We appreciate all types of feedback, good or bad. i do apologise that we missed the mark on your stay this time. Just like our excellent location , we like to match that with excellent service.With that being said i would like too extend an offer back to the hotel in a different room category. I look forward to hearing from you. Kind Regards, Mitchell - Duty Manager

4 out of 5
Location was the best aspect for our stay. Walking distance for all requirements over the weekend.

Posted by on 13 May 2018

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Comment from Hotel Management

14 May 2018 by Mitchell - Duty Manager

Hi Anonymous, Thank you for taking the time to review Rydges Melbourne. It's great to here that you benefitted from the hotels location. With walking distance to all major sports grounds & the city central, what else could we ask for. We look forward to your next return to Rydges Melbourne. Regards, Mitchell - Duty Manager

4 out of 5
Excellent customer service from the staff made us feel very welcome.

Posted by on 11 May 2018

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Comment from Hotel Management

12 May 2018 by Mitchell - Duty Manager

Dear Anonymous, Thank you for your great review! We hope to welcome you back in the near future. Kind Regards, Mitchell - Duty Manager

Property Features

Rydges Melbourne Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hr business centre and meeting rooms are available. Event space at this hotel measures 6456 square feet (600 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Rydges Melbourne Hotel. Parking is available for a fee. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 22 levels
  • 6 conference rooms
  • 6456 sq ft of conference space
  • 600 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24 km / 14.9 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rydges Melbourne Hotel offers 363 forms of air-conditioned accommodation with MP3 docking stations and minibars. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. Melbourne's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Locanda Steakhouse – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Locanda – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD32 per person (approximately)
  • Self-parking fee: AUD29 per day (in/out privileges)
  • Rollaway bed fee: AUD60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Melbourne Hotel
  • Rydges Hotel
  • Rydges Melbourne
  • Melbourne Rydges Hotel
  • Rydges Hotel Melbourne

You should know

  • Pool access available from 6 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.