4.5 out of 5

"Very comfortable hotel, clean and friendly staff. Would definitely stay again and recommend to others. " More

By a verified traveller on Thu 23 Nov 2017

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Hotel Description

Somerset On Elizabeth, Melbourne puts you in the heart of Melbourne, within steps of Melbourne's GPO and Emporium Melbourne. Highlights at this property include a spa tub, a sauna, and in-room kitchens.

Washers/dryers, free WiFi, and free wired Internet are featured in all 135 apartments. Room service is available and kitchens come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Sitting areas, digital TV, and DVD players are also available.

This business-friendly property offers free WiFi in public areas, a fitness centre, and a business centre. Added amenities include laundry facilities, concierge services, and a 24-hour front desk. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4-star Melbourne Central Business District property include Bourke Street Mall and Royal Arcade.

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$171 per night

Deluxe Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Somerset On Elizabeth ratings based on 368 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great central hotel, comfortable and clean.

Very comfortable hotel, clean and friendly staff. Would definitely stay again and recommend to others.

Posted by , from Tasmania on 23 Nov 2017

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5 out of 5

Nice hotel close to everything

A really good hotel right in the city with a very comfortable we thoroughly enjoyed our stay and will definitely stay here again due to its great location and very helpful staff

Posted by , from country victoria on 12 Nov 2017

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Comment from Hotel Management

17 Nov 2017 by Udaya Herath

Dear Rhys, Thank you for taking the time to leave a review for Somerset on Elizabeth. We appreciate the kind review you have left about our services and facilities. We strive to provide the best service for our guests. We look forward to having you return in the soon future. Kind Regards, Assistant Guest Service Manger.

5 out of 5
Pros: I liked everything about it.
Location: Location very good city centre,.close to Queen Vic Market,China Town,Her Majestys and, Princess Theatre..Bourke St Mall,Trams going by all the time
Excellent accommodation..staff very friendly, polite and helpful..even when I asked 3 times to be shown how to work television..Amenities excellent..very clean,beds and very comfortable..Apartment very spacious, modern and very clean. Apartment very close to city centre with trams just across the road. Even though in city centre very quiet..Would definitely recommend to others and would stay again.

Posted by , from Tasmania on 7 Nov 2017

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Comment from Hotel Management

13 Nov 2017 by Udaya Herath,Assistant Guest Service Manager

Dear Elaine, I am thrilled to hear that you had a pleasant stay with us. We have a very passionate team, here at Somerset on Elizabeth, and I am extremely proud that this was reflective in the level of service and care that was provided to you throughout your stay. Thank you for taking the time to share your experience; I will be certain to pass along your feedback, as I am confident that the team will also be pleased to hear it. We look forward to welcoming you back very soon. Kind Regards,

5 out of 5

Perfect location

Perfect place to stay for shopping and visiting Melbourne- close to everything and very comfortable. Getting the air conditioning temperature right was a bit tricky but that was the only negative. Appreciated the free wifi as well

Posted by , from Sydney Australia on 29 Oct 2017

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Comment from Hotel Management

15 Nov 2017 by Udaya Herath,Assistant Guest Service Manager

Thanks for the excellent review, Suelen! We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our convenient location and friendly service as well as our bar area. That's what we like to see! We look forward to hosting you again soon for another somerset experience.

4 out of 5

Great location, very comfortable apartment

Pros: Comfort, location
Location: Central Melbourne - need I say more?
Three of us stayed in the 2 Bd/room apartment - singles beds very comfortable, 2 bathrooms a great bonus. A terrific location in Melbourne central - no complaints, all good.

Posted by on 26 Oct 2017

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Comment from Hotel Management

28 Oct 2017 by Udaya Herath

Thank you for taking the time out of your day to write a review about your recent stay with us. We are thrilled to read that you enjoyed your large clean 2 Bedroom apartment as well as the location of the hotel being connected to the Strand arcade shopping Center. We are excited to have gained your loyalty and look forward to providing you with many more memorable experiences in the future. Udaya Herath,Assistant Guest Service Manager.

5 out of 5

Brilliant Location

Great location and comfortable apartments. Outstanding and friendliest customer service I have ever received from a hotel, every staff member I came into contact with so attentive and happy to assist. Thankyou

Posted by , from NSW on 16 Oct 2017

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Comment from Hotel Management

21 Oct 2017 by Udaya Herath

Dear Kim, Thank you so much for the wonderful review of our hotel. I am so pleased to read that you found the location great and the hotel to be fantastic value for money. Your kind comments relating to the staff is much appreciated and will be shared with the entire team. I do hope that we have the opportunity to welcome you back to our beautiful city in the near future. Udaya Herath,Assistant Guest Service Manager.

4 out of 5

Great position, close to everything, city centre,

Pros: We were on Elizabeth street, so very noisy. Also, furniture quite tired looking/ worn.
Cons: New furniture.
Location: Awesome location
Great location, room was spacious, self contained, well equipped with basics. Well laid out floor plan.

Posted by on 8 Oct 2017

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Comment from Hotel Management

21 Oct 2017 by Udaya Herath

Thank you so much for taking the time to complete a review of our hotel. I am so pleased to read that you enjoyed your second visit with us and many thanks for the wonderful comments relating to the staff. We look forward to welcoming you back again in the future. Kind Regards, Udaya Herath,Assistant Guest Service Manager.

4 out of 5

Visit for grand final

The room and facilities were great. The staff helpful and friendly. Only draw back was the $90 GF surcharge.

Posted by on 3 Oct 2017

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Comment from Hotel Management

15 Nov 2017 by Udaya Herath,Assistant Guest Service Manager

Thank you for the feedback, While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience.

4 out of 5

Great location with very friendly staff

We stayed in a deluxe 2 bedroom apartment. It was very spacious and had all what we wanted. the staff is very friendly and very helpful as they have been in our previous visits. Location is great -right in the middle of CBD. Initial Parking can be tricky as there only few spots at the front. Will definitely recommend it.

Posted by on 30 Sep 2017

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Comment from Hotel Management

2 Oct 2017 by Udaya Herath

Thank you for sharing your review with us! We're thrilled that you loved our spacious deluxe 2 bedroom apartments, convenient location, and outstanding service. We especially love hearing that our Guest service team left such a positive impact on your Melbourne experience. Thank you again for your valuable feedback, and we hope to welcome you back soon.

4 out of 5

Very central and convenient

Pros: Very central location, close to everything.
Cons: The bed could be a little firmer
It was a lovely hotel with friendly staff who were most helpful. The bed was a little squishy though, could have been a bit firmer.

Posted by , from Tasmania on 26 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Udaya Herath

Dear Raelene, Thank you ever so much for taking the time to post on your review of your recent stay with us at Somerset on Elizabeth. I am delighted to see that you had such a great stay and that the team looked after you so well throughout your stay. Great to also see that our location worked so well for you - I too love our location here on the Elizabeth street as we are in a lovely centered spot with easy access to get into and around the city. We are very muck look forward you seeing you at Somerset soon.

About the Somerset On Elizabeth, Melbourne

Location 250 Elizabeth Street, Melbourne, VIC 3000

Property Features

Somerset On Elizabeth, Melbourne offers its guests a jacuzzi, a sauna, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include A business centre, a limo/town car service, and a meeting room. Event space at this apartment measures 538 square feet (50 square metres). The business-friendly Somerset On Elizabeth, Melbourne also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

  • 1 building
  • 135 guestrooms or units
  • 10 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2003
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.8 km / 14.8 mi)
  • Train station: Spencer Street Station (1.1 km / 0.7 mi)
  • Metro station: Flinders Street Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Somerset On Elizabeth, Melbourne offers 135 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate sitting areas. Televisions come with Digital channels and pay-per-view films. Accommodation at this 4-star apartment has kitchens with refrigerators, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • In-room dining (limited hours)
  • Digital channels
  • Films for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a jacuzzi, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD17 per person (approximately)
  • Valet parking fee: AUD35 per day (in/out privileges)
  • Rollaway bed fee: AUD50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Somerset Elizabeth Melbourne Apartment
  • Somerset Elizabeth Apartment
  • Somerset Elizabeth Melbourne
  • Somerset Elizabeth
  • Somerset On Elizabeth, Melbourne Hotel Melbourne
  • Somerset On Elizabeth Hotel Melbourne

You should know

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.