4.7 out of 5

"This hotel was perfect for our weekend away with friends. Central to everything. The hotel had everything we needed. Quiet rooms, comfy bed, pool a ... " More

By a verified traveller on Fri 16 Feb 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Stamford Plaza Melbourne. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall and Melbourne Central. Highlights at this romantic hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 308 rooms feature sitting areas, WiFi, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Free newspapers, safes, and hairdryers are also available.

The restaurant, Harrys Restaurant, serves fusion cuisine and is open for breakfast, lunch, and dinner. Harry"s is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness centre, spa tub, and sauna. Business travelers can take advantage of a conference centre, a 24-hour business centre, and meeting rooms. Other amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 5-star Melbourne Central Business District hotel include RMIT University and Eureka Tower.

One Bedroom Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$198 per night

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Queen Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Stamford Plaza Melbourne ratings based on 7,426 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Location, Location, Location

This hotel was perfect for our weekend away with friends. Central to everything. The hotel had everything we needed. Quiet rooms, comfy bed, pool and gym. The hotel staff were friendly and helpful.

Posted by , from Launceston, Tas on 16 Feb 2018

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3 out of 5

Hotel booked for own wedding stay 9-10 Feb

Pros: Room furnishings, whilst dated was still nice.
Cons: Service, room cleaning, TV (one or two Chinese channels is ok but majority?!), hotel needs major update to be competitive
Good: The room size made it great for a small wedding reception prior to the dinner elsewhere. Good room, 80's vibe as needs updating but comfortable and would have been a stunner back in the early days. Bad: Bottle caps on the floor form previous guest. I called to tell them about the issue and they would send someone to clean the room (didn't happen). I also called as the website said this style of room was to have L'Occitane products included but it only had generic amenities. They did send someone up with Bvulgari body wash and shampoo but this wasn't refreshed on second day. The room was tidied on the first day but they still missed the bottle caps so cleaning is not thorough. It's not pleasant to have to request these basic things. I requested on check in that my room be brought a steel wine bucketed with ice and champagne flutes to be in the room before 4pm the next day for my wedding guests. This didn't happen. Tried to call on all their lines to order one to room but no-one picked up. Sadly one of my guests had to go down to reception and order it again. The TV - a large number of channels are all in Chinese! Made it hard to navigate to something watchable. Service - Whilst friendly they didn't ask how my stay was, and although mentioned it was my wedding on several occasions not one person said congratulations. To me it shows disinterest in their guests and made my once in a lifetime weekend a bit deflating in terms of accommodation chosen.

Posted by on 16 Feb 2018

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5 out of 5

Close to venue where I attended a reunion.

Was able to leave my luggage there whilst at the event. Very convenient to train n team transport. Efficient support when need help to enter room. Thanks for a restful stay.

Posted by , from Langwarrin, Vic on 15 Feb 2018

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4 out of 5

Nice change staying uptown in Melbourne

Pros: Sent a paper up to your room. Practise environmental policies.
Cons: Wifi was free but very patchy and hard to get on 14th floor.
We booked uptown because of dinner and other commitments in east Melbourne. The Stamford was ideal in location on a quiet street. The Greek festival in Lonsdale st was a bonus. Nice relaxed hotel.

Posted by , from Surfcoast Vic. on 15 Feb 2018

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2 out of 5

Alarm ruined the stay

Our stay was fine in general, unfortunately the clock radio in our room had its alarm set multiple times for 5.30am onwards which ruined our experience. Even after mentioning this the staff didn’t really respond and a follow up email is yet to be responded to in over a week. Not a big deal but in a world where 99% of the population own iPhones I’m not sure a clock radio is required in a $300 per night hotel.

Posted by , from melbourne on 15 Feb 2018

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2 out of 5

Construction Works

Could not sleep because of construction works next door Hotel and myself tiered

Posted by on 13 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by Karl U

Thank you for taking the time to provide us with your feedback following your recent stay at Stamford Plaza Melbourne. We are very sorry for the disturbance you experienced as a result of the nearby construction works and truly regret the impact this had on your stay. Whilst I understand an apology does not alter your experience, it is extended with the greatest sincerity. We would be delighted to restore your confidence in our hotel with a stay that is exceptional in all areas and I do hope we will have the opportunity to welcome you again. Best Regards, Karl Unterfrauner General Manager

4 out of 5

Great size room

Pros: Fabulous location.
Cons: The alarm went off in the room at 5.55am. Would be great for the staff to check this and turn it off when cleaning the room.
Location: Beautiful bars, restaurants, book shops and cafes nearby.
A pleasant surprise upon entry to see the size of the room with two beds, a sofa and a dining table. The bath also had spa jets. The kitchenette was wonderful too.

Posted by , from Melbourne on 12 Feb 2018

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Comment from Hotel Management

13 Feb 2018 by Karl U

Thanks for taking the time to review your recent stay at Stamford Plaza Melbourne. We're really pleased that you enjoyed a great stay and found so much to positively comment on. I am very sorry however for the early morning disturbance you experienced and sincerely apologise for this oversight. Your comments have been duly noted and our Executive Housekeeper will follow this up with the team to ensure more attention to detail is paid. Thank you for choosing Stamford Plaza Melbourne and I look forward to the opportunity of welcoming you again soon, Best Regards, Karl Unterfrauner General Manager

4 out of 5

Close to theatre's ( Live Stage Shows )

Check in could have been better need to concentrate on the individual clients rather than trying to check in multiple people or large groups deal with each guest individually rather than trying to register numerous guests at the same time one on one service . Check out needs some improvement as well apply same principal as for check in .one guest had to leave before checking out completed so as not to miss his flight as I've previously stated deal with the individual on a one on one basis try not to deal in multiple check ins and multiple check outs there were quite a lot of guests held up due to what appeared to a bit of disorganized reception staff

Posted by , from Rural Victoria Australia on 12 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by Karl U

Thank you for your feedback following your recent stay at the Stamford Plaza Melbourne . It is really helpful for us to know where we are doing things right and also where there is potential for improvements. Your feedback relating to your check in and check out experience have been duly noted and will be reviewed further. We are always looking for ways to enhance the experience of our guests and thank you once again for your feedback. We look forward to the opportunity of welcoming you again in the not too distant future. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Nice hotel close to Regent Theatre

Hotel room provide all the comforts of home. Location is a block from the Regent Theatre, Trams available at your front door which will take you to Southern Cross, CBD etc and great dining experiences in short walking distances. Fabulous girls weekend had !!!

Posted by on 12 Feb 2018

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Comment from Hotel Management

12 Feb 2018 by Karl U

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. We are delighted to have exceeded your expectations in all areas and truly appreciate your positive remarks. Thank you for choosing to stay at Stamford Plaza Melbourne and we very much look forward to welcoming you again, in the not too distant future. Best Regards, Karl Unterfrauner General Manager

4 out of 5

Good location close to CBD

Very good location, hotel staff very polite. Only problem being that they took a $200 holding fee and I am yet to get my refund.

Posted by , from warrnambool on 11 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by Karl U

Thank you for taking the time to provide us with your feedback. We're so pleased that you enjoyed your stay and were impressed by our friendly service and prime location in the heart of Melbourne. It does normally take between 5 and 7 days for the holding fee to become available in your account. We would be happy to assist by sending a follow up notification to your banking institution. If so, please contact the hotel directly so we may obtain the necessary details. We thank you for choosing Stamford Plaza Melbourne and hope to welcome you again soon. Best Regards, Karl Unterfrauner General Manager

Property Features

As a guest of Stamford Plaza Melbourne, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A 24-hr business centre and meeting rooms are available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Stamford Plaza Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 308 guestrooms or units
  • 16 levels
  • 6 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.3 km / 15.1 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Flinders Street Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Stamford Plaza Melbourne offers 308 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Melbourne's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Harrys Restaurant – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Harry"s – This bar specialises in fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD36 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (3-device limit, rates may vary)
  • Valet parking fee: AUD55 per night
  • Rollaway bed fee: AUD60 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Plaza Melbourne Hotel
  • Stamford Plaza Melbourne
  • Melbourne Stamford Plaza Hotel
  • Stamford Plaza Melbourne Hotel Melbourne
  • Stamford Plaza Hotel Melbourne