4.6 out of 5

"Friendly , helpful staff. The Windsor's location and Old World Charm make it such a special stay each time. Staff go out off there way to ensure you h ... " More

By a verified traveller on Wed 18 Apr 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall and Melbourne Museum. Highlights at this family-friendly hotel include a restaurant, a bar/lounge, and a conference centre.

LCD TVs with cable channels are featured in all 180 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Free newspapers, hairdryers, and phones are also available.

The restaurant, 111 Spring Street, is open for breakfast and lunch. Business amenities include conference space, meeting rooms, and a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Melbourne Central.

The Hotel Windsor ratings based on 9,398 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Location: Parliament and Treasury Building, the Free City Circle tram stops outside the door. Treasury and Fitzroy gardens, great pubs, restaurants, cafes.
Friendly , helpful staff. The Windsor's location and Old World Charm make it such a special stay each time. Staff go out off there way to ensure you have a pleasant stay and we were delighted by an unexpected birthday treat awaiting us on our return to our room on my husbands birthday with a signed birthday card from the manager and staff. It is the little things that ensure we keep coming back.

Posted by , from Sunshine Coast on 18 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Nicholas

Dear Robyn, Thank you for taking the time to review your recent stay with us. It is wonderful to hear that you enjoyed your stay with us and we look forward to welcoming you back when next visiting Melbourne. With kindest regards, Nicholas McLennan Director of Rooms

4 out of 5
Comfortable and reasonably priced accommodation in an excellent location for getting around Melbourne. The room was small but we chose the 'traditional' room and could have paid more for a larger room. The few staff we met were pleasant and helpful. We did not seek out or use any other facilities that the hotel may have offered, so cannot comment.

Posted by , from 2428 on 17 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Nicholas

Dear Annabelle, Thank you for taking the time to review your recent stay with us. It is wonderful to hear that you enjoyed your stay with us and we look forward to welcoming you back when next visiting Melbourne. With kindest regards, Nicholas McLennan Director of Rooms

4 out of 5
Lovely old building, great location, staff excellent. Room really clean. Only criticism entry foyer carpets a bit old and slightly old smell as you enter

Posted by on 15 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Nicholas

Thank you for taking the time to review your stay with us at The Hotel Windsor. Looking forward to the pleasure of your company when next visiting Melbourne.

5 out of 5
Great Location. Enjoyed the old world charm of the hotel and facilities

Posted by on 14 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Nicholas

Thank you for taking the time to review your stay with us at The Hotel Windsor. Looking forward to the pleasure of your company when next visiting Melbourne.

5 out of 5

Customer service beyond perfect

From the time you step out of your vehicle you are treated like royalty. They went out of their way to assist us

Posted by on 14 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Nicholas

Thank you for taking the time to review your stay with us at The Hotel Windsor. Looking forward to the pleasure of your company when next visiting Melbourne.

5 out of 5
Fabulous experience, we were upgraded to a premier suite

Posted by on 13 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Nicholas

Thank you for taking the time to review your stay with us at The Hotel Windsor. Looking forward to the pleasure of your company when next visiting Melbourne.

5 out of 5

Charming period hotel in excellent location

Old school period features plus personal service made our stay here most enjoyable. From the greeting by the doorman as you arrive to the charming period features the experience was memorable. Some of the fixtures and fittings are a little tired but the location is excellent and we will be back.

Posted by on 9 Apr 2018

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Comment from Hotel Management

12 Apr 2018 by Nicholas

Thank you for your wonderful five star review. We look forward to welcoming you back in the years ahead and only improving on your recent experience. With kindest regards, Nicholas McLennan Director of Rooms

5 out of 5
very pleased with upgrade to deluxe room. TV unit is little dated. controller basic, very hard to use

Posted by , from melbourne on 9 Apr 2018

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Comment from Hotel Management

12 Apr 2018 by Nicholas

Dear Pele, Thank you for kind review. Looking forward to welcoming you back when next visiting Melbourne. With kind regards, Nicholas McLennan Director of Rooms

5 out of 5

Close to the venue we were attending

Pros: The location
Cons: No
Location: Close to Her Majesty's Theatre
Staff were exceptionally friendly and helpful felt very welcome as soon as we arrived very homely atmosphere

Posted by on 9 Apr 2018

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Comment from Hotel Management

12 Apr 2018 by Nicholas

Thank you for your mist kind review. Looking forward to welcoming you back when next visiting Melbourne. With kindest regards, Nicholas McLennan Director of Rooms

3 out of 5

It's time for some renovations

Pros: Staff and the history of the building Cricketers Arms bar
Cons: Bathrooms
Location: Good restaurants in this area
Things I expect and accept; Old decor and furnitiure, it is part of the charm Creaky floorboards, it is an old building Old lifts Things I don't accept or accept; A 70's style bathroom attached to an 'antique' room Cracked and chipped ceramics in the bath/shower I would not use it as a bath for hygein reasons If the Hotel was to be 5 star as claimed I would expect the bathrooms to be in better condition Room 348

Posted by , from sale on 8 Apr 2018

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Comment from Hotel Management

19 Apr 2018 by Nicholas

Dear Andrew, Thank you for your honest feedback following your recent stay with us at The Hotel Windsor. Our sincerest apologies for a stay which did not meet your expectations. We hope that if we again have the pleasure of your company that we will only improve on this, your most recent experience. With kindest regards, Nicholas McLennan Director of Room

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include A business centre and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The luxury The Hotel Windsor also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Victorian Melbourne hotel.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • 5 conference rooms
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.6 km / 15.3 mi)
  • Train station: Southern Cross Station (2.4 km / 1.5 mi)
  • Metro station: Parliament Station (0.1 km / 0 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Windsor offers 180 forms of air-conditioned accommodation with minibars and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

111 Spring Street – This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD32 per person (approximately)
  • Airport shuttle fee: AUD120 per vehicle (one-way)
  • Valet parking fee: AUD55.00 per night (in/out privileges)
  • Rollaway bed fee: AUD55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The Hotel Windsor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.