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4.5 out of 5

"Beautiful property,scenery and great wine. Spa apartment lovely. " More

By a verified traveller on Wed 04 Sep 2019

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Hotel Description

A luxury stay in Busselton awaits you at Bettenay Loft Spa Apartment & Lakeview Chalets. Within a 20-minute stroll, you'll find Bettenay's Margaret River Nougat Company and Bettenay's.

Each apartment features a balcony or patio, digital TV, and a DVD player. A refrigerator, a coffee/tea maker, and a hair dryer are also available. Housekeeping is not available.

This apartment building offers a winery, a garden, and barbecue grills. Other amenities include an outdoor tennis court and laundry facilities. There's also the convenience of free self parking.

3 Bedroom Lakeview Chalet ( 2 Queen and 2 Bunk Beds)

Bed Count 5 Twin Beds Maximum Occupancy 8 Max

Lakeview Chalet ( 2 Queen and 1 Bunk Beds)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Lakeside Loft Spa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bettenay Loft Spa Apartment & Lakeview Chalets ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bettenay Loft Spa Apartment & Lakeview Chalets

Everyone (10) Couples (10) Family (8)
4 out of 5
Beautiful property,scenery and great wine. Spa apartment lovely.

Posted by on 4 Sep. 2019

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5 out of 5
A total experience, not just great accommodation! We would definitely recommend it to others.

Posted by on 5 Jun. 2019

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5 out of 5
We loved the personal touches the owners made for our stay, the cheese and wine and the food in the fridge, it seperates them from other accommodation

Posted by on 29 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Bettenays

Thank you for the feedback :)

5 out of 5

A place to chill out.

Pros: Friendly staff at Bettenay Cellar Door; very comfortable beds; very clean & well equipped cottage; ducted air-conditioning PLUS wood combustion fire.
Cons: The drain in shower cubicle emits a bad smell when water is running.
Location: Situated on winery / nougat premises; 2 minutes to Margaret River Chocolate Factory & Providore; 5 minutes to Cowaramup; surrounded by wineries.
A 2-night stay to chill out after a hectic time at work. Wanted to just relax, read, sleep and do nothing.

Posted by on 31 Jul. 2018

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5 out of 5

Excellent!

Location: The Margaret River Chocolate Factory is a 3 min drive away. Wineries, beaches, caves, light house, gourmet food. La Scarpetta Trattoria!
Everything we needed and more! great location and facilities with an awesome atmosphere. Chalet was spacious and comfortable for the five of us, private and pretty, as well as fully equipped. The chalet was surrounded by trees on a vineyard with the cellar door 60 metres away. The nougat and Chilli Rose were very nice.

Posted by , from Tamworth on 9 Apr. 2016

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4 out of 5

Great location, close to everything you need.

Pros: Close to wineries and the beach. Had everything you need.
Location: Right near all wineries,shops and the beach. Excellent location.
Great getaway for family . Relaxing environment a home away from home.

Posted by on 31 Jan. 2016

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4 out of 5
Pros: The setting overlooking the lake. Very peaceful and relaxing
Cons: Early morning peacock call, but it all adds to the experience!
Location: Tranquil, Just right
Facilities: Everyday; Value: Affordable; Service: Good, Friendly; Cleanliness: Tidy, Clean; Plenty of wineries and attractions close by, but Bettenay's wine is delicious!

Posted by , from England on 24 Nov. 2014

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Comment from Hotel Management

24 Nov. 2014 by

Hi Maz, So glad you enjoyed your time at Bettenays. The peacock actually flew in from a near by neighbour. Apologies for the noise however, he is spectacular being pure white. Very well photographed. Best regards. Terri, Greg&Team

4 out of 5
Pros: Location, view and privacy
Cons: Smell from drain in the bathroom and lack of any friendly contact with owners or staff
Owners appear disengaged from the business with no heart in their venture, gardens overgrown although well planted and a general unkempt feeling

Posted by , from New Zealand - Manawatu on 7 Sep. 2014

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Comment from Hotel Management

7 Sep. 2014 by

Hi Jacqui, We have recently employed a part time gardener/handy man. He is doing an amazing job. We are very much engaged in our business which has grown exponentially. Our cellar sales area is open daily from 10 until 5 and we are there for a chat or wine nougat and liqueur tasting. We will of course attend to any problems as soon as we informed. We do also value the privacy of our guests. Kind regards from The Bettenays

4 out of 5
Pros: Well looked after by hosts
Cons: No Milk available in Cowtown Cowaramup at 5.30 - unbelievable
Location: Just right
Facilities: Above average; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;

Posted by , from Australia - WA - Perth on 16 Jul. 2014

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Comment from Hotel Management

16 Jul. 2014 by

Hi David, Thank you for your nice comments. Glad you found all to your liking. Sorry about the milk. Hopefully the corner store will have new tenants soon. In the mean time I have made sure there is milk up there for those who have not bought initial supplies. Best regards Terri and Greg

5 out of 5
Pros: View of the vineyard and lake from up high
Cons: There was nothing bad at all!
yummy breakfast, wine and snacks in the fridge

Posted by , from Australia - WA - Perth on 8 May 2014

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Comment from Hotel Management

8 May 2014 by

Excellent! Thank you so much for your kind review. Warm regards Greg and Terri and team.

About the Bettenay Loft Spa Apartment & Lakeview Chalets

Location 248 Tom Cullity Drive, Metricup, WA 6284

Property Features

A winery is on site. Bettenay Loft Spa Apartment & Lakeview Chalets offers its guests tour/ticket assistance, barbecue grills, and a garden. The front desk is open around the clock. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Busselton apartment.

  • 3 guestrooms or units
  • Winery on site
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Bettenay Loft Spa Apartment & Lakeview Chalets offers 3 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies or patios. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available.

  • Private balcony or patio
  • Digital channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. The check-in location differs from the property location. Check-in location: [Check in at Cellar Door]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 5 PM.
The check-in location differs from the property location. To check in, guests will need to go to Check in at Cellar Door
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Hotel Names

  • Bettenay Loft Spa Apartment Lakeview Chalets Cowaramup
  • Bettenay Loft Spa Apartment Lakeview Chalets
  • Bettenay Loft Spa Lakeview Chalets Cowaramup
  • Bettenay Loft Spa Apartment Lakeview Chalets Metricup
  • Bettenay Loft Spa Lakeview Chalets Metricup
  • Bettenay Loft Spa Apartment & Lakeview Chalets Metricup
  • Bettenay Loft Spa Apartment Lakeview Chalets
  • Bettenay Loft Spa Lakeview Chalets
  • Apartment Bettenay Loft Spa Apartment & Lakeview Chalets
  • Bettenay Loft Lakeview Chalets
  • Bettenay Loft Spa Apartment Lakeview Chalets
  • Bettenay Loft Spa Apartment & Lakeview Chalets Metricup
  • Bettenay Loft Spa Apartment & Lakeview Chalets Apartment

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.