Ace and LuLu were the best!
5 / 5
This was a quick layover trip. We got in late and had to get up early. The hotel has a cool/“interesting” feel. Although the check-in machines weren’t the most convenient, Ace was so friendly and welcoming, it didn’t matter. I asked LuLu at the bar for recommendations for places nearby. He was knowledgeable and thoughtful with his selections. We quickly checked out the rooftop bar/pool. It was would have been amazing to hang out there if it wasn’t so windy. But we could see how Sunday Funday up at the rooftop would have been a blast. We ran down to the Bayside (port) to check it out - very cool concept and walkable from the hotel. Ace and Lulu warmly greeted us upon our return. Although the rooms are small, they’re very cute and comfortable. Would definitely recommend this hotel, especially because of the amazing customer service we experienced.
A verified traveller stayed at citizenM Miami Worldcenter
citizenM Miami Worldcenter