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4.5 out of 5

"Easy check in, very confortable and clean rooms. " More

By a verified traveller on Wed 13 Dec 2023

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Hotel Description

A luxury stay in the heart of Nelson awaits you at Tides Hotel. Within steps you'll find Nelson I-site Visitor Information Centre and Trafalgar Park within a short 5-minute stroll. Highlights at this eco-certified hotel include in-room free WiFi, free internet, and balconies.

The family restaurant, Tides Restaurant.Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to bike rentals. Business amenities include meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star The Wood hotel include Anzac Park and Montgomery Square.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$124* Per night/room 21 Apr. - 22 Apr.

Riverfront Studio Double Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverfront First Floor Mezzanine Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Poolside Executive Studio Spa Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Poolside Executive Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riverfront Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tides Hotel ratings based on 293 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tides Hotel

Everyone (174) Couples (84) Business (2) Family (24)
5 out of 5
Easy check in, very confortable and clean rooms.

Posted by on 13 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Elesha

Hi Lisa We are pleased you had a comfortable stay and found our rooms clean We hope to welcome you back soon

5 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Tides Hotel

Thank you for your feedback.

5 out of 5
Great place to stay.

Posted by on 24 Nov. 2023

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Comment from Hotel Management

6 Dec. 2023 by Tides Hotel

Thank you for your feedback.

4 out of 5

Posted by on 13 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Elesha

Hi Michael Thank you for your feedback

5 out of 5
The staff were very helpful and friendly.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Elesha

Good morning Helen Thank you for taking the time to leave us a review. We are very pleased to hear you received good service from our team, we will be sure to pass your feedback on

4 out of 5
Shower, lighting in the bathroom, bed comfortable, last minute booking was brilliant.

Posted by on 2 Sep. 2023

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Comment from Hotel Management

10 Sep. 2023 by Elesha

Hi Damian Thank you for your review. We are pleased you enjoyed the room facilities and felt comfortable. We hope to welcome you back soon

3 out of 5

Posted by on 28 Aug. 2023

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Comment from Hotel Management

17 Sep. 2023 by Elesha

Hi TimThank you for taking the time to leave us a review, we hope to welcome you back soon

5 out of 5
Didn’t really like the hotels snack menu

Posted by on 13 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Elesha

Hi Patsy Thank you for your 5/5 review! We appreciate your feedback & Hope to welcome you back soon.

5 out of 5
Stay was great , room was very comfortable, Staff were very helpful and pleasant

Posted by on 1 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Elesha

Hi SusanThank you for you 5/5 review! We are very pleased to hear you had a great stay with us and our team was helpful. We will be sure to pass on your feedback.

4 out of 5
Liked the kinky art work

Posted by on 21 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Elesha

Hi Neil Thank you for your review. We are pleased to hear you appreciated the colorful art work around the hotel. We hope to welcome you back soon

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Tides Hotel. Parking is available for a fee. This 4.5-star Nelson hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1964
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Tides Hotel offers 47 accommodations with complimentary weekday newspapers and bathrobes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:00 AM.

Tides Restaurant.Bar - This family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cribs (infant beds) are available for NZD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 14.50–29.00 for adults, and NZD 10.00–16.00 for children
  • Self parking fee: NZD 15.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 35.0 per night
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Trailways Hotel
  • Trailways Hotel
  • Trailways Hotel Nelson
  • Trailways Nelson
  • Trailways Nelson Hotel
  • Tides Hotel Hotel
  • Tides Hotel Nelson
  • Trailways Hotel Nelson
  • Tides Hotel Hotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.