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4.0 out of 5

"Situated in a quiet part of New Orleans, it was clean and well presented. My only criticism was the curtains could not be closed which was not good fo ... " More

By a verified traveller on Sun 17 Nov 2019

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Hotel Description

At Maison Saint Charles by Hotel RL you'll be within just a 5-minute stroll of Magazine Street and within 15 minutes of National World War II Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

You can enjoy flat-screen TVs with cable channels, and all 130 rooms feature free WiFi, free newspapers, and free local calls. Room service, safes, and hair dryers are also available.

The seafood restaurant, Mr. Eds Seafood, serves seafood and is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a spa tub, and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 3-star New Orleans hotel include Ernest N. Morial Convention Center and Lafayette Square.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$118* Per night/room 3 Apr. - 4 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Maison Saint Charles by Hotel RL ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Maison Saint Charles by Hotel RL

Couples (1)
4 out of 5
Situated in a quiet part of New Orleans, it was clean and well presented. My only criticism was the curtains could not be closed which was not good for privacy.

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Robin

Thank you for taking the time to provide us with feedback regarding your recent stay at the Maison Saint Charles of New Orleans. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Every room and suite does have black-out curtains for the windows. Our staff is always available 24 hours a day to help guests in these situations. I apologize if this was not explained correctly. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer that “perfect 10” experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Yours in Hospitality, Robin D. Lowery, Jr. Assistant General Manager

About the Maison Saint Charles by Hotel RL

Location 1319 Saint Charles Avenue, New Orleans, LA 70130

Property Features

Maison Saint Charles by Hotel RL offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Maison Saint Charles by Hotel RL. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star New Orleans hotel is smoke free.

  • 130 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.6 km / 15.3 mi)
  • Train station: New Orleans Union Passenger Terminal (1.3 km / 0.8 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Maison Saint Charles by Hotel RL offers 130 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 50 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 9.99 per person (approximately)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.co.nz/New-Orleans-Hotels-Maison-Saint-Charles-by-Hotel-RL.h21728-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.