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4.2 out of 5

"A great stay with welcoming staff. Nice room, maybe starting to get a little dated " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

Distinction New Plymouth Hotel & Conference Centre puts you in the heart of New Plymouth, within steps of Saint Mary's Church and TSB Showplace. Highlights at this hotel include free self parking and a 24-hour fitness center.

All 62 rooms feature TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and phones. Additionally, refrigerators, irons/ironing boards, and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and dry cleaning/laundry services. Other amenities include laundry facilities, free newspapers in the lobby, and wedding services. There's also the convenience of limited parking.

Sights within a 10-minute walk of this 3.5-star New Plymouth CBD hotel include Govett-Brewster Art Gallery and Wind Wand.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 24 Jan. - 25 Jan.

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Large Two Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Distinction New Plymouth Hotel & Conference Centre ratings based on 428 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Distinction New Plymouth Hotel & Conference Centre

Everyone (212) Couples (163) Business (4) Family (51)
5 out of 5
A great stay with welcoming staff. Nice room, maybe starting to get a little dated

Posted by on 5 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by The DNP Team

Thanks for the great comments

4 out of 5

Posted by on 2 Jan. 2021

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Comment from Hotel Management

2 Jan. 2021 by The Distinction NP Team

Thank you

3 out of 5
Hotel was okay, yet had a confusing layout. Hotel was in average condition, seemed like it needed a makeover/renovations. It was clean enough.

Posted by on 23 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by The team at DNP

Thanks for the anonymous review This doesn't help if the hotel needs to attend to something

4 out of 5
great location, clean and big family room with big bathroom, good price

Posted by on 21 Dec. 2020

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Comment from Hotel Management

23 Dec. 2020 by The team at DNP

Thanks for taking the time to comment

4 out of 5
Clean and safe how is it that a motel can offer fresh milk and 4/5 star Hotels can only offer UHT ?

Posted by on 15 Dec. 2020

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Comment from Hotel Management

16 Dec. 2020 by The DNP Team

Thanks for the comments Generally motels have less rooms than hotels so less wastage. We need to look at environment and don't want to be tipping milk down the drain and disposing of bottles. Hope this helps

5 out of 5
Property was in a great position. We could get to our meetings easily. Parking was easy although we could have done with more.

Posted by , from Levin nz on 8 Nov. 2020

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Comment from Hotel Management

10 Nov. 2020 by The GCH team

Thanks Paul for the great review

5 out of 5
Its close to everything,clean and quiet very friendly helpful staff

Posted by , from New Zealand on 19 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by The team at GCH

Thanks Mafe

3 out of 5
Great location close to the town center & waterfront

Posted by on 22 Mar. 2020

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5 out of 5
Staff, reception provided excellent customer service.

Posted by on 22 Mar. 2020

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5 out of 5

Posted by on 21 Mar. 2020

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About the Distinction New Plymouth Hotel & Conference Centre

Location 42 Powderham Street, New Plymouth, 4310

Property Features

Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 6155 square feet (572 square meters) and includes conference space. The business-friendly Distinction New Plymouth Hotel & Conference Centre also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3.5-star New Plymouth hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 6155 sq ft of conference space
  • 572 sq m of conference space
  • Built in 1999
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: New Plymouth (NPL) (11.7 km / 7.3 mi)
  • Parking: Free self parking

Room Amenities

Distinction New Plymouth Hotel & Conference Centre offers 62 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Distinction New Plymouth Hotel & Conference Centre

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COPTHORNE GRAND CENTRAL
  • COPTHORNE GRAND CENTRAL New Plymouth
  • COPTHORNE HOTEL GRAND CENTRAL
  • COPTHORNE HOTEL GRAND CENTRAL New Plymouth
  • Grand Central Hotel
  • Copthorne Hotel Grand Central New Plymouth
  • Distinction New Plymouth Hotel & Conference Centre Hotel
  • Distinction New Plymouth Hotel & Conference Centre New Plymouth

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.