"Pretty basic and inside average outside in bad need of repair and presentation some staff good some in need of speaking clear English our room mostly ... " More
The restaurant, Gateway, serves Modern European cuisine and is open for breakfast and dinner. Gateway is the hotel's own lobby lounge, serving drinks along with dinner and light fare. 1615 square feet (150 square meters) of event facilities include meeting rooms and a conference center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also extended parking, along with the convenience of car rentals on site.
Attractions within a 10-minute drive of this Mangere hotel include Rainbow's End and Mt. Smart Stadium.
13 Nov. 2023 by Airport Gateway Hotel
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during the check-in process and for the issues you encountered with your room. It's disheartening to hear that we fell short of your expectations, and we appreciate your understanding as we work to address these concerns.We want to assure you that we take your comments seriously, and we are actively investigating and addressing the issues you've raised. It is our goal to provide a seamless and comfortable experience for all our guests, and we regret that we did not meet that standard during your stay.We appreciate your recognition of our team's efforts to find an alternative room for you. However, we understand that this does not excuse the inconveniences you faced. We will use your feedback as an opportunity to improve our services and prevent similar issues in the future.Regards
13 Nov. 2023 by Airport Gateway Hotel
Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you found the bed comfortable and the overall cleanliness to your satisfaction. Your positive comments are truly appreciated.However, we apologize for any inconvenience caused by the tired appearance and the quality of paint finish in certain areas. We take your comments seriously and will address these issues promptly to enhance the overall aesthetics of our accommodations.Feedback like yours is invaluable as it helps us identify areas for improvement. We want to assure you that your concerns have been shared with our maintenance team, and steps are being taken to address the wear and tear you observed.We appreciate your understanding and hope that despite these minor issues, you enjoyed your stay overall. If your travels bring you back to our area, we would love the opportunity to provide you with an even better experience.Thank you again for your feedback and for choosing to stay with us.Best regards,
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Airport Gateway Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Airport Gateway Hotel was completed in January 2020. This Auckland hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Airport Gateway Hotel offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2020.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Gateway - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Gateway - This lobby lounge specializes in Modern European cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
It is the property’s policy that children under the age of 18 must be accompanied by parents or legal guardians and provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.
Airport Gateway Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 300 MB per stay. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a security system in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.