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4.2 out of 5

"Place was nice, room was a nice size. Clean & comfortable " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

A family-friendly stay in Auckland awaits you at Holiday Inn Auckland Airport, an IHG Hotel. You'll be 1.8 km (1.1 mi) from Villa Maria Auckland Winery and 2.7 km (1.7 mi) from Ambury Regional Park. Highlights at this eco-certified hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Vapor Restaurant, is open for breakfast, lunch, and dinner. Rumpus Bar is the hotel's own bar. Business travelers can take advantage of 11 meeting rooms, a 24-hour business center, and conference space. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available daily between 5 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Mangere hotel include Rainbow's End and Mt. Smart Stadium.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$155* Per night/room 25 Apr. - 26 Apr.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Garden View (Pool View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Holiday Inn Auckland Airport, an IHG Hotel ratings based on 168 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Auckland Airport, an IHG Hotel

Everyone (120) Business (4) Couples (22) Family (19) Other (1)
2 out of 5
Terrible food

Posted by on 26 Mar. 2024

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Comment from Hotel Management

26 Mar. 2024 by Lakhwinder Singh

Kia Ora Ross,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AUCKLAND AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,Lakhwinder Singh Front Office Manager

4 out of 5
Place was nice, room was a nice size. Clean & comfortable

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Lakhwinder Singh

Kia Ora Michelle,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
The open space to walk around the outside space was perfect after being cooped up on a plane. The gardens were beautiful.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Lakhwinder Singh

Kia Ora Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
Easy to get to

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Lakhwinder Singh

Kia Ora Bryan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
Our second stay here and we just love it! A great hotel, well run, clean comfy rooms and an excellent buffet breakfast. Pool, bar and other facilities all great too. Close to the airport - a little oasis in amongst the hustle and bustle of the area.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Mike Quartly

Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

3 out of 5
Easy, quiet and family friendly. Shared areas were nicely maintained.

Posted by on 4 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Mike Quartly

Thank you so much for posting a review.Your review is highly valued with us, and we have shared your feedback with the team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

1 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Mike Quartly

Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this as this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

4 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Holiday Inn Auckland Airport

Kia Ora Sau,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
Great for families, big open spaces, easy to get your fix of fresh air/grass etc. Parking is superb, service is great, staff friendly and helpful. Great location, even if you need to travel around other parts of Auckland. Walked up Mt Mangere and it was awesome to see the outer suburbs, great walk followed by refreshing swim back at the Holiday Inn. Would definitely book here again. Thank you Holiday Inn.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Holiday Inn Auckland Airport

Kia Ora Sarah,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

5 out of 5
Bloody nice actually! Really friendly and accomodating / welcoming. Recommend rather than the hustle And bustle of town

Posted by on 4 Nov. 2023

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Comment from Hotel Management

5 Nov. 2023 by Holiday Inn Auckland Airport

Kia Ora Mark,I'm glad to hear that you had a wonderful experience! It's always great to find a friendly and accommodating place to stay. Staying away from the hustle and bustle of town can often make for a more relaxing and enjoyable trip. Thank you for your recommendation, and I hope you have a fantastic time during your stay. If you have any more questions or need further assistance, feel free to ask. Enjoy your visit!Kind regards,Lakhwinder Singh Front Office Manager

About the Holiday Inn Auckland Airport, an IHG Hotel

Location 2 Ascot Road, Auckland, 2022

Property Features

Holiday Inn Auckland Airport, an IHG Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and 11 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Auckland Airport, an IHG Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 251 guestrooms or units
  • 2 levels
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Auckland Middlemore Station (6.6 km / 4.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Auckland Airport, an IHG Hotel offers 251 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5 AM to 10:30 AM.

Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.

Rumpus Bar - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 18
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Airport shuttle fee per child: NZD 0 (one-way), (up to 12 years old)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Airport Holiday Inn
  • Holiday Inn Auckland Airport
  • Holiday Inn Hotel Auckland Airport
  • Holiday Inn Auckland Airport Hotel
  • Centra Auckland Airport Mangere
  • Holiday Inn Auckland Airport Hotel Mangere
  • Holiday Inn Auckland Airport Mangere
  • Auckland Airport, An Ihg
  • Holiday Inn Auckland Airport
  • Holiday Inn Auckland Airport an IHG Hotel
  • Holiday Inn Auckland Airport, an IHG Hotel Hotel
  • Holiday Inn Auckland Airport, an IHG Hotel Auckland
  • Holiday Inn Auckland Airport, an IHG Hotel Hotel Auckland

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.